What happens to Taco Bell points when someone dies

“Points have no cash or other value and may be used only to obtain Rewards in the Program. Points accrued in your Loyalty Account do not constitute your property and do not entitle a participant to a vested right or interest.”¹

Points are not the member's property and cannot be transferred or sold, and no compensation is owed when Points expire or are forfeited for any reason.¹

Points and Rewards are forfeited if the Account or Loyalty Account is terminated or deleted, by the member or by Taco Bell.¹

The help centre closes an account from the app's profile screen, or, for someone without access to the account, through a privacy request webform; closing it forfeits Points and Rewards.^{2, 1}

Points expire six months after the month they were earned unless converted into a Reward, and a posted Reward must be redeemed within thirty days.^{3, 1}

Taco Bell gift cards are issued by GCTB, LLC, an affiliate of Taco Bell Corp., which is the sole legal obligor to the cardholder; cards do not expire and carry no inactivity or service fees.⁴

A card has no cash value and cannot be redeemed for cash except as required by law; a cash-back request goes through the Online Service Form, takes 3-4 weeks, and is paid by check.^{4, 5}

The gift card page and the service form list cash back for balances less than $1 in RI and VT, less than $2.50 in TX, less than $3 in CT, less than $5 in HI, MT, NJ, NY, OR, WA and ME, $5 or less in CO and MA, and less than $15 in CA.^{5, 6}

Taco Bell's help article on cash back prints the California threshold as less than $10, while the gift card page and the service form print less than $15.^{7, 6}

The Online Service Form asks the person submitting it to affirm that the information is true and that they are the lawful owner of the card.⁶

Taco Bell states that responses to gift card issues may take up to 72 hours.⁸