What happens to a Swappa account when someone dies

“You may not transfer or sell your Swappa account and User ID to any other party.”¹

Swappa does not hold the money: under Section J.6 of the Terms, marketplace payments are made directly by the buyer to the seller, and Swappa is otherwise not a party to the transaction beyond collecting its sale fee.¹

Sellers are paid instantly via PayPal or Stripe before they ship, so sale proceeds are recovered from those accounts.²

Deleting a Swappa account is permanent and removes private user data, while certain operational data such as transaction records and order history may be retained.³

Support can instead deactivate an account, which Swappa says "will retain your information and history."³

Section G of the Terms of Use reserves Swappa's right to cancel unconfirmed or inactive accounts.¹

Marketplace timelines keep running after a death: a seller is expected to ship within two business days of receiving payment, and a buyer may void a sale and request a refund if the seller does not meet the fulfilment policies.⁴

A sale the buyer does not mark complete autocompletes 21 days after the purchase date.⁵

Listings expire 10 days after creation unless extended by 7 days at a time, up to a 60-day maximum, and a listing can be cancelled without penalty only before it is purchased.^{6, 7}

Swappa's Privacy Policy directs requests to access personal information to Swappa support by email, and Swappa verifies identity before granting access.⁸

Swappa states its typical response time for help requests is around 20 minutes.⁹

Sale proceeds paid into the seller's PayPal account^{2, 10}

Sale proceeds paid into a business seller's Stripe account^{2, 10}