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What happens to a SoundCloud account when someone dies

SoundCloud Global Limited & Co. KG publishes its own process for a deceased person's account; a written request goes by email to legal@soundcloud.com.

SoundCloud Global Limited & Co. KG decides what happens to a SoundCloud account after a death case by case; its terms promise no transfer.

SoundCloud Global Limited & Co. KG publishes its own process for a deceased person's account: Reporting a deceased community member; a written request goes by email to legal@soundcloud.com. The request takes 5 documents.

How to request a transfer

1
Gather the original audio files from the decedent's computer, drives or distributor, and download any tracks the uploader made downloadable, before anyone deletes the account. Deletion or termination erases the uploaded audio for good.
2
Email the legal team at legal@soundcloud.com with:
  • •The display name or profile URL of the deceased user's account
  • •The requester's email address and a copy of the requester's photo ID
  • •A copy of the death certificate, and a link to an online obituary if one exists
  • •The outcome the estate wants: lock the account, transfer ownership, or delete it
3
Answer the verification questions that follow, and ask for the account to be locked while the estate decides. Locking keeps the catalogue in place.
4
Keep an Artist or Artist Pro subscription paid while the catalogue is earning. Distributed and monetized content is taken down and demonetized 30 days after the subscription ends.
5
Expect a downgrade to hide the oldest uploads over the plan's limit without deleting them.
6
Ask the legal team how SoundCloud releases unpaid monetization earnings and the final statement to the estate. On-platform earnings are paid within 45 days, distribution revenue within 60 days, and balances under $25 roll over to the next month.
7
Cancel a Go or Go+ listener subscription. It is charged until cancelled, and delivered periods are not refunded.
  • •Bought through the Apple App Store or Google Play: cancel it with Apple or Google.
  • •Bought on the web: ask the legal team to cancel it in the same request, or have the card issuer stop the recurring charge.

Required Documents

  • Display name or profile URL of the deceased user's SoundCloud account
  • Requester's email address
  • Copy of the requester's photo ID
  • Copy of the deceased user's death certificate
  • Link to an online obituary: Optional.
Download instructions for the whole estate

What SoundCloud Global Limited & Co. KG's terms say at death

The terms

“You must not sell or transfer, or offer to sell or transfer, any SoundCloud account to any third party without the prior written approval of SoundCloud.”1

What SoundCloud Global Limited & Co. KG says happens9

Who owns the asset

The Terms of Use state that content "is uploaded, owned and controlled solely by you."1

Transfer at death

Due to legal restrictions, SoundCloud passes access only to immediate family members or those authorized to act on behalf of the estate.2

The SoundCloud Monetization Terms prohibit assigning those terms, whether by operation of law or otherwise, without SoundCloud Monetization's prior written consent.3

Verifying the requester

SoundCloud asks a number of verification questions before acting, and the only means it has of verifying ownership is the email address used to create the account.4

How requests are reviewed

Requests go to SoundCloud's legal team, which says it "will respond to you as soon as possible."2

Deletion and data retention

Once an account is terminated, any and all content in it is irretrievably deleted by SoundCloud, subject to retention the law requires or permits.1

Deleting an account deletes all data associated with it, including the uploaded sounds and their usage data, which may not be recoverable.5

SoundCloud's Privacy Policy keeps personal data while the contract is ongoing and, for legal obligations, for 3 years following the end of the year the contract was cancelled.6

Disclosure of account content

Account activity data is viewable only through the account while it is active, and SoundCloud cannot provide a .csv or similar file of it before or after termination.1

Passwords and login

The Terms of Use prohibit using another person's account or password without that person's express permission.1

Subscriptions and billing

If an Artist or Artist Pro subscription ends, distributed or monetized content is taken down from third-party distribution partners and demonetized 30 days after it ends, with 30 days to renew.7

On a downgrade, the oldest uploads over the plan's limit (180 minutes for Artist, 120 minutes for Basic) are hidden from listeners but not deleted.7

A cancelled Go subscription keeps its features until the current billing cycle ends, then reverts to the free experience; SoundCloud does not refund delivered subscription periods.8

Subscriptions bought through the Apple App Store or Google Play are cancelled with Apple or Google, and SoundCloud cannot help with cancellations or refunds for subscriptions bought on iOS devices.8

Under the Terms of Use, SoundCloud offers no refund for the unexpired period of a subscription when the agreement is terminated before the subscription ends.1

Balances, payouts and refunds

SoundCloud Monetization pays each calendar month's on-platform earnings within 45 days, and off-platform distribution revenue within 60 days after it receives it, to the payout method the artist designated.3

After the monetization term ends, SoundCloud Monetization issues a final statement of any amounts that may be due, and statements become final 2 years after issue unless objected to in writing.3

Balances under $25 USD roll over to the next month, and earnings are reported on roughly a two-month delay, with payments typically on the last business day of the month.9

Premier monetization pays to the PayPal account selected in the agreement, generally within 45 days after the end of the reporting period once monthly earnings reach $5 USD.10

Other companies and product lines involved1

SoundCloud Monetization (Repost Network Inc., doing business as SoundCloud Direct)

Artist earnings, payouts and statements; its written notices go to the support request form3

Not in SoundCloud's published guidance6

  • How long a request takes
  • A mailing address for a written request
  • Memorialization
  • A path to refund a balance to the estate
  • Cancelling a web subscription or holding distribution on a family's request
  • A death or estate provision in the Terms of Use

Sources10

A written request to SoundCloud Global Limited & Co. KG can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, refund an unspent balance and transfer the accounts to the estate.

Digital Assets Recovery Letter for SoundCloud drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from SoundCloud Global Limited & Co. KG primary sources (13 pages reviewed). How we research.

SoundCloud estate claims

SoundCloud Legal (Deceased Community Member Requests)

Customer supportVisit website →
Verified Oct 2026

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