Poshmark, Inc. (Naver Corporation) logo

Poshmark, Inc. (Naver Corporation)

Marketplaces & Resale

poshmark.com

What happens to a Poshmark account when someone dies

Poshmark publishes no process specific to a deceased person's account; a written request goes by email to support@poshmark.com.

Under Poshmark's terms, a Poshmark account closes when the holder dies and nothing in it passes to anyone.

Poshmark publishes no process specific to a deceased person's account; a written request goes by email to support@poshmark.com. The request takes 5 documents.

What to do

1
Email Poshmark Support at support@poshmark.com to report the death. Replies usually take 1-2 business days. Include:
  • •The closet's @username and registered email
  • •The death certificate
  • •Letters testamentary or letters of administration
  • •The requester's photo ID
2
Stop the closet from taking new sales, because listings stay purchasable until someone removes them:
  • •Ask support to take the listings down. Vacation Hold marks them Not For Sale but leaves them visible.
  • •Cancel unshipped orders the estate cannot fulfil rather than leave them open.
  • •Let shipped orders finish. Payment releases to the seller 3 days after delivery when no return case is opened.
3
Ask for the account records before anything is deleted, by emailing privacy@poshmark.com with the death certificate and letters. The sales history values the resale activity and supports the final return, including any Form 1099-K.
4
Ask support in writing how Poshmark releases the redeemable balance to the estate, with the death certificate and letters attached. Do not sign in to redeem it; redemption pays only to an account in the seller's verified legal name.
5
Ask support to close the account once nothing blocks deletion:
  • •Clear pending transactions, including unreceived orders, tracking delays and open returns.
  • •Settle the redeemable balance. Deletion waits up to 10 business days after a redemption request.
  • •Account for any gift-card balance. It cannot move to another account and it blocks deletion.
6
Claim the balance from the state unclaimed-property office if it is never released and is escheated after the statutory dormancy period.

Required Documents

  • The @username and the email address registered to the closet: How Poshmark identifies an account.
  • Death certificate
  • Documentation of authority to act for the estate: For example, letters testamentary or letters of administration.
  • Government-issued photo identification of the person making the request
  • State unclaimed-property claim documents: if Poshmark escheats an unredeemed balance under Section 10(m)
Download instructions for the whole estate

What Poshmark, Inc. (Naver Corporation)'s terms say at death

Section 2(e) (Account Transfers)

“You cannot transfer or assign your Account to a third party without prior written consent from Poshmark. Poshmark may require additional information from you regarding the requested transfer or assignment. You cannot otherwise transfer, sell, or dispose of your Account under any circumstances.”1

What Poshmark, Inc. (Naver Corporation) says happens8

Closing the account

Section 16(b) of the Terms lets Poshmark suspend or terminate an account at its discretion without explanation, notice or liability, including removing and discarding any items or content, for any reason and at any time.1

A deletion does not complete while the account still has pending transactions, including unreceived orders, tracking delays and open returns, a redeemable balance, or a gift card with a balance.2

Poshmark requires up to 10 business days from the time a redemption request is made before it completes an account deletion.2

A second Poshmark article asks members who want to start a Vacation Hold or permanently delete an account to reach out to Poshmark Support beforehand, so it can make the changes on its end.3

Deletion and data retention

Account deletion is self-service and permanent, and the "How to delete my account" article states that Poshmark cannot process deletion requests submitted in writing to Poshmark Support.2

Balances, payouts and refunds

Under Section 10(h), Poshmark receives payment from the buyer on behalf of the seller, and those funds may be redeemed by the seller through Poshmark's permitted payment providers or used to buy items listed by other sellers.1

Under Section 10(l), Posh Credits cannot, unless required by law, be redeemed for cash or cash equivalents, transferred or applied to prior purchases, and Poshmark may cancel any Posh Credits at any time upon reasonable notice.1

Redemption pays only to a bank or payment account whose name matches the legal name or business entity on the Poshmark account; the Seller KYC Info determines who is authorized to redeem earnings and is subject to verification.4

Poshmark states that a name mismatch means a redemption may be delayed, held or rejected.4

Redemption settles in 2-3 business days by Direct Deposit, in 30 minutes or less by Instant Transfer, PayPal or Venmo, and in about 2 weeks by check.5

Gift cards do not expire or incur fees, but once a gift card is redeemed to an account, the amount cannot be transferred to another account.6

Under Posh Protect a buyer has 72 hours after delivery to open a return case, and if no case is opened within 3 days of delivery, payment is automatically released to the seller.7

Inactive accounts and expiry

Under Section 10(m), after a period of statutory required account dormancy, Poshmark escheats unclaimed funds to the relevant government authorities and may charge a dormancy fee where applicable rules allow one.1

The escheatment dormancy period is set by the applicable state's unclaimed-property statute, not by Poshmark, and the claim is then made to that state's unclaimed-property office.1

Continuing a shop, channel or listing

Listings stay purchasable until someone takes them down. Vacation Hold sets existing listings to Not For Sale, but they can still be viewed, liked, commented on and shared, and new listings created during a hold default to Available.8

Poshmark points to Vacation Hold as the reversible alternative to deleting a closet; a hold can be set for a maximum period of 6 months.3

A buyer whose order has not shipped 7 days after purchase can cancel it for a full refund, from the start of the 8th day after purchase.9

Sellers who repeatedly cancel or fail to ship orders may face temporary account restrictions, and continued violations may result in permanent account suspension.8, 9

Listings, photos, followers, Love Notes, Ambassador status and sales history do not move to another account.1

Disclosure of account content

The California Privacy Notice describes a "Right to Know (Access)" covering the specific pieces of personal information Poshmark has collected, and names privacy@poshmark.com for help exercising those rights.10

Verifying the requester

The Privacy Policy's authorized-agent route requires proof that the consumer has provided permission, and Poshmark may still require the consumer to verify their own identity directly with it.10

Court orders and legal process

A law-enforcement inquiry must contain an official document such as a subpoena or court document. The lawenforcement@poshmark.com address is for law enforcement inquiries only, and inquiries sent there by the general public are not processed.11

A law-enforcement inquiry gets an initial response in up to 7 business days.11

Not in Poshmark's published guidance9

  • How long a request takes
  • A process for a deceased account holder
  • A complete list of the documents to send
  • Whether a certified death certificate is required
  • A phone number for this
  • An estates mailbox
  • An estate hold on a closet
  • A workflow for granting consent to an account transfer
  • A minimum redemption balance

Sources11

A written request to Poshmark can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, refund an unspent balance and close the account.

Nothing in the account survives the holder, and Poshmark allows no lifetime transfer of it either.

Digital Assets Recovery Letter for Poshmark drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Poshmark, Inc. (Naver Corporation) primary sources (11 pages reviewed). How we research.

Poshmark estate claims

Poshmark Support

Mailing address

Poshmark, Inc., 203 Redwood Shores Pkwy, 8th Floor, Redwood City, CA 94065
Customer supportVisit website →
Verified Sep 2026

Forms for Settling an Estate

Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.

Free

Affidavit of Death

Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.

Get Started
Free

IRS Form 56

Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.

Get Started
Free

Digital Assets Recovery Letter

Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.

Get Started
Free

Petition for Probate and Letters

Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.

Get Started
Free

Notice to Creditors

Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.

Get Started
Free

Renunciation of Executor

Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.

Get Started
Free

Affidavit of Heirship

Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.

Get Started
Free

Small Estate Affidavit

Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.

Get Started

All forms

Tools for Settling an Estate

Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.

How Many Death Certificates Do I Need?

Calculate how many certified death certificates you need and see ordering info for your state.

Use Calculator

Do I Need Probate?

Find out if an estate needs probate or qualifies for simplified procedures.

Check Now

What Happens to Jointly Owned Property When an Owner Dies?

See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.

See What Is Recorded

Do I Have to File Tax Returns for Someone Who Died?

Find out which tax returns need to be filed after someone dies and whether tax clearance is required.

Check Requirements

How Do I Settle an Estate?

Personalized plan for settling an estate after someone passes away.

Get Plan

What Do I Do When Someone Dies?

A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.

Get the Checklist

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax, and inheritance tax for an estate.

Use Calculator

What Taxes Apply to My Inheritance?

Inheritance tax by state, federal tax on inheritance, and timeline estimates for receiving money, property, or retirement assets.

Learn More

All tools