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What happens to a Minecraft account when someone dies

Mojang Studios / Microsoft publishes its own process for a deceased person's account; a written request goes in through Mojang Studios / Microsoft's support ticket system.

Under Mojang Studios / Microsoft's terms, a Minecraft account closes when the holder dies and nothing in it passes to anyone.

Mojang Studios / Microsoft publishes its own process for a deceased person's account: Accessing Outlook.com, OneDrive and other Microsoft services when someone has died; a written request goes in through Mojang Studios / Microsoft's support ticket system. The request takes 5 documents.

What to do

1
Copy the worlds first; local files need no account access:
  • •Java Edition: copy the .minecraft/saves folder from the deceased person's computer.
  • •Bedrock Edition: export device-saved worlds from the game's Settings menu on that device.
  • •Realms: download from inside the owning account, within 18 months after the subscription expires.
2
Cancel Realms, Realms Plus, Marketplace Pass and Xbox Game Pass through Xbox, PlayStation or Nintendo Support for the store of purchase, or close the payment card or tell the bank of the death. Do not sign in as the deceased person.
3
Send a written request through the Minecraft support ticket form with the death certificate, the letters and the account email, and ask for:
  • •The Minecraft purchase and order history, for the estate inventory
  • •A transfer of the game license, Marketplace content and unspent Minecoins to a named survivor's Microsoft account
  • •A refund of unspent Minecoins and of subscription charges after the date of death
  • •A hold on closing or purging the account while the estate is being opened
4
Check the Microsoft order history for any game bought from Minecraft.net or the Microsoft/Xbox store in the last 14 days, and request a refund while it is inside that window.
5
Consult a licensed attorney when the estate needs the account content, which Microsoft considers releasing only on legal process:
  • •United States: a non-criminal subpoena or court order served on Microsoft's registered agent. Faxed or emailed requests are not accepted.
  • •Europe: serve Microsoft Ireland Operations Ltd, 70 Sir John Rogerson's Quay, Dublin 2, Ireland.
  • •Germany: contact Microsoft customer support with the death certificate, the deceased's ID, an Erbschein or court proof of sole heirship, and the requester's ID.
  • •China: contact Microsoft customer support with a death certificate, proof of the close-relative relationship, the requester's ID and a signed statement of purpose.
6
Hold off on any Minecraft data-deletion request until everything is settled. After a 30-day grace period it deletes the account, its game data and the ownership of the games, and cannot be undone.

Required Documents

  • Copy of the death certificate: Microsoft names a copy of the death certificate and does not ask for a certified one.
  • Court order or letters appointing you as executor or administrator of the estate: In Germany, a certificate of inheritance (Erbschein).
  • Government-issued photo ID of the requester
  • The Microsoft account email address the Minecraft purchases are held under
  • Non-criminal subpoena or court order: for any request that Microsoft release account content. Formally served on Microsoft's registered agent; emailed and faxed requests are not accepted.
Download instructions for the whole estate

What Mojang Studios / Microsoft's terms say at death

Section 4.a.i

“You cannot transfer your Microsoft account credentials to another user or entity.”1

What Mojang Studios / Microsoft says happens12

Transfer at death

The Minecraft EULA bars giving copies of the game software or content to anyone else.2

The EULA bars selling, leasing, renting, transferring, giving away or otherwise dealing in access to a Realm, or receiving financial, commercial or other benefits for letting other people play on it.2

Who owns the asset

Under the EULA the worlds a player creates remain the player's own content, and Java Edition worlds are ordinary files in the .minecraft/saves folder on the player's own computer.2

Court orders and legal process

Microsoft must first be formally served with a valid subpoena or court order to consider whether it is able to lawfully release a deceased or incapacitated user's information.3

Microsoft responds only to non-criminal subpoenas and court orders served on its registered agent in the requesting party's state or region, and is unable to respond to faxed or emailed requests for such matters.3

Verifying the requester

Germany and China have separate Microsoft customer-support paths that accept inheritance documentation in place of legal process.3

Minecraft Player Care handles purchase-record, Minecoin-balance, subscription-cancellation and closure questions, and verifies account ownership.4

How requests are reviewed

Microsoft states it "may be unable to provide the account content and sending a request or providing a subpoena or court order does not guarantee that we will be able to assist you."3

Passwords and login

Microsoft does not transfer accounts or reset passwords for next of kin.3

Closing the account

Microsoft states that if no one knows the credentials, the account "will be closed automatically after two (2) years of inactivity."3

Balances, payouts and refunds

All purchases for Minecoins are final and cannot be refunded, and Minecoins cannot be converted back into money; they are held against the Microsoft account used to buy them.5

Each store that sells Minecraft applies its own return policy; games bought from Minecraft.net or the Microsoft/Xbox store are generally eligible for a refund within 14 days of the purchase date through the Microsoft order history.6

Subscriptions and billing

Mojang states Minecraft Realms is a subscription service and is not typically eligible for full or partial refunds.6

Realms, Realms Plus, Marketplace Pass and Xbox Game Pass keep billing the payment method on file until cancelled; Microsoft notes subscriptions may be stopped by closing the bank account or credit card, revoking authorizations or informing the bank.3

Mojang directs subscription changes, refund requests and unrecognized charges to Xbox, PlayStation or Nintendo Support for the store the purchase was made through; Minecraft Player Care handles Realms and Marketplace access questions.4

Deletion and data retention

A Minecraft data-deletion request runs a 30-day grace period, then deletes the Minecraft account, cancels any Realms subscription, deletes the game data and ends access to and ownership of the games; it cannot be undone after that period.7

When a Realms subscription expires, Mojang states "Your worlds are yours to keep. You have 18 months to download them to your device."8

Restoring a deleted account

A player who resubscribes to Realms within the 18 months regains access to the Realm just as they left it.8

After closure, voluntary or through inactivity, a Microsoft account can be reopened within 60 days by signing in, after which the account and its data are permanently deleted.9

Inactive accounts and expiry

A Microsoft account not signed into within a two-year period is treated as inactive and closed, unless an activity exception applies, such as an active subscription or an unspent account balance.9

Outlook.com and OneDrive accounts are frozen after one year of inactivity, with the email and OneDrive files deleted shortly after.9

Other companies and product lines involved2

Microsoft Ireland Operations Ltd

Service of non-criminal subpoenas and court orders for customers in Europe3

Mailing address: 70 Sir John Rogerson's Quay, Dublin 2, Ireland

Xbox, PlayStation or Nintendo Support

Subscription changes, refund requests and unrecognized charges, for the store of purchase4

Not in Minecraft's published guidance11

  • How long a request takes
  • A form for estate requests
  • A mailing address for a written request
  • A phone number for this
  • A path to refund a balance to the estate
  • An estates email address
  • A deceased-user article in the Minecraft help center
  • A hold on the inactivity and data-deletion clocks
  • A succession provision in the Microsoft Services Agreement
  • Whether Minecraft account data is released under a subpoena
  • What happens to Family Share after the purchaser's account closes

Sources9

A written request to Mojang Studios / Microsoft can ask it to provide purchase and transaction records for the estate inventory, transfer the accounts to a named family member, refund an unspent balance, preserve the account while the estate is opened and close the account.

Nothing in the account survives the holder, and Mojang Studios / Microsoft allows no lifetime transfer of it either.

Digital Assets Recovery Letter for Minecraft drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Mojang Studios / Microsoft primary sources (11 pages reviewed). How we research.

Minecraft estate claims

Microsoft deceased-user channel (subpoena or court order served on Microsoft's registered agent; Germany and China may contact Microsoft customer support with inheritance documentation)

Customer supportVisit website →
Verified Sep 2026

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