Planning ahead for your McDonald’s points

McDonald’s Corporation points cannot be transferred and have no beneficiary option — here is what you can do while the account is active

McDonald’s Corporation

Dining Rewards

mcdonalds.com/us/en-us/mymcdonalds.html
McDonald’s Corporation logo

McDonald’s Customer Service (Contact Us / online feedback form)

HoursMcDonald’s publishes no service hours for either number. The documented intake for MyMcDonald’s Rewards and account questions is the online feedback form reached from Contact Us. (866) 970-0106 is published in the Terms and Conditions for McDonald’s Online Services as the line for an account-deletion request (alongside the Privacy Rights Center webform), and again in the terms’ privacy contact sentence with the address contact.privacy@us.mcd.com. A separate number, (800) 244-6227, is published on the Arch Card FAQ and Arch Card terms for gift-card balance, transaction history, and freezing a lost or stolen card — that is the stored-value product, not MyMcDonald’s Rewards.

McDonald’s Customer Service (Contact Us / online feedback form)

HoursMcDonald’s publishes no service hours for either number. The documented intake for MyMcDonald’s Rewards and account questions is the online feedback form reached from Contact Us. (866) 970-0106 is published in the Terms and Conditions for McDonald’s Online Services as the line for an account-deletion request (alongside the Privacy Rights Center webform), and again in the terms’ privacy contact sentence with the address contact.privacy@us.mcd.com. A separate number, (800) 244-6227, is published on the Arch Card FAQ and Arch Card terms for gift-card balance, transaction history, and freezing a lost or stolen card — that is the stored-value product, not MyMcDonald’s Rewards.

(General customer service)

Verified Sep 2026

Under McDonald’s Corporation's policy, points have no value after death. Every strategy for preserving McDonald’s points depends on steps taken while the account holder is alive.

How to protect your McDonald’s points

5 lifetime planning steps for your McDonald’s points:

1
Treat MyMcDonald’s Rewards points as a use-them-now perk, not an inheritable asset. The McDonald’s Online Services terms make points non-transferable, with no cash value, and explicitly not your property, and all accumulated points immediately expire when the account terminates for any reason.
2
Redeem points before they lapse. Points expire on the first day of the month after the sixth month from when they were earned, and redemption starts at 1,500 points, so a balance left sitting is value that disappears on its own.
3
Record the McDonald’s account email and phone number where your executor can find them, so the account can be identified, reported, and closed. Your executor does not need your password: the deceased-account path runs through McDonald’s Contact Us, not through signing in as you.
4
Note the McDonald’s account in your estate records alongside your other digital accounts, and say plainly that the points are not expected to pass to anyone. A last will and testament cannot make a non-transferable loyalty balance transferable, but it can tell your executor the account exists.
5
Remove or note any saved payment method used for Mobile Order & Pay, so a linked card is not left attached to an account your executor will be closing, and record separately whether you hold any Arch Card (McDonald’s gift card) balance, which is a different product from Rewards points — an Arch Card balance never expires and carries no fees, but the Arch Card terms state the cards are "not refundable or redeemable for cash unless required by law."

Family sharing

MyMcDonald’s Rewards has no family-pooling, shared-account, or points-gifting feature. The McDonald’s Online Services terms state that points "are not assignable or transferrable between online services accounts or otherwise, and points cannot be combined across accounts, regardless of who registered the account." Points stay in the single account that earned them and can only be redeemed by that account holder in the McDonald’s app, one reward per order. The only way to share the value is to redeem points for food and give the food to someone else; the points themselves cannot move between people.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

No. MyMcDonald’s Rewards has no beneficiary designation. The terms state that points are not property and that you have no vested right or interest in them, so there is nothing to assign to a beneficiary. A will can tell your executor that the account exists, but it cannot make a non-transferable loyalty balance transferable.

Treat the points as a use-them-now perk. Redeem them before they lapse, since they expire on the first day of the month after the sixth month from when they were earned and redemption starts at 1,500 points. Record the account email and phone number for your executor so the account can be identified, reported, and closed without your password. Remove or note any saved payment method used for Mobile Order & Pay, and record separately whether you hold an Arch Card balance, which is a different product.

An inventory listing the McDonald’s account lets a fiduciary identify it and act on it through the operator's official channels.

There is no beneficiary designation option for McDonald’s. This account type does not support naming a recipient the way bank or investment accounts do.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from McDonald’s Corporation primary sources (8 pages reviewed). How we research.

More estate planning resources

Explore related tools and documents to complete your estate plan.

How Much Does Probate Cost?

Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.

Use Calculator

Who Inherits Without a Will?

Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.

Use Calculator

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax (12 states + DC), and inheritance tax (5 states) for an estate or trust.

Use Calculator

What Does Estate Planning Actually Cost?

See the true cost of estate planning. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys including life events like marriage, divorce, and having children.

Compare Costs

How Much Does a Revocable Living Trust Cost?

Compare the cost of creating a revocable living trust. See how SimplyTrust, Trust & Will, LegalZoom, and attorneys compare over 5 years including life events.

Compare Costs

How Much Does a Will Cost?

Compare the cost of creating a will. See document costs plus probate fees your heirs will pay. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys.

Compare Costs