Can you pass on your HelloFresh credits when you die?
HelloFresh's terms forfeit HelloFresh credits at death. While alive, the account holder can use gift purchases.
Protecting HelloFresh credits while the account is active
No beneficiary designation, lifetime transfer options for credits, and 5-step plan.
How to protect your HelloFresh credits while you are alive →Someone died. Handling HelloFresh credits after a death
Credits are forfeited under the official terms, 6-step process, and 4 required documents.
What happens to HelloFresh credits when someone dies →HelloFresh is a meal-kit subscription that ships recipe boxes weekly. An account can hold a HelloFresh Cash credit balance, gift-card balances and HelloFresh Rewards points, earned at ten points per dollar spent. The US service is operated by Grocery Delivery E-Services USA, Inc.
Under HelloFresh's terms, HelloFresh credits are forfeited when the account holder dies. While the account holder is alive, HelloFresh allows gift purchases.
What happens to HelloFresh at death
- Forfeited at death
A HelloFresh account and subscription are personal and non-transferable, so the account cannot be inherited and promotional credit is lost on closure. A gift-card-funded or customer-funded balance is left in the closed account rather than expressly forfeited.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary or successor on a HelloFresh account; the account and subscription are personal and non-transferable.1
Sources1
- 1.Terms of Use (Grocery Delivery E-Services USA, Inc.), Effective Date: March 18, 2026
HelloFresh publishes no process specific to a deceased person's account; a written request goes by email to hello@hellofresh.com. There is no way to name a beneficiary or successor on a HelloFresh account.
Sources
Data sourced from HelloFresh SE primary sources (5 pages reviewed). How we research.
HelloFresh customer support
HelloFresh Customer Care
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