What happens to Grubhub Driver earnings when the owner dies

Grubhub Inc. has a formal process for transferring earnings after an account holder dies

Grubhub Inc.

Gig & Delivery

driver.grubhub.com
Grubhub Inc. logo

Grubhub Driver Care

HoursGrubhub directs delivery partners to the driver support form, and routes in-app support through the Account section of the Grubhub for Drivers app (which directs to a form, to email, or to a phone number for Driver Care). Grubhub does not publish a general Driver Care phone number outside the app.

Grubhub Driver Care (no dedicated estate team published)

Timeline

Grubhub does not publish a timeline for deceased-driver or estate requests; these are handled individually by Driver Care. For ordinary payouts, delivery payments and tips become available 15 minutes after a delivery is completed, earnings not cashed out by 11:59 pm CST Monday go through the usual pay process, payments are sent on Thursdays by direct deposit for the prior Monday-through-Sunday period, and some banks take 3 to 5 days to process. An Instant Cashout generally shows up in moments but can take up to three business days depending on the bank. For tax records, Grubhub processes and sends 1099 forms at the end of January, makes them available in the app and the Driver Portal starting in February, and mails a copy to the home address on file in early February where the delivery partner did not opt into e-delivery. Grubhub has not documented how it handles an estate's request for an uncashed balance or for records, so expect the timeline to depend on Driver Care's review.

HoursGrubhub publishes no estates channel. The driver support form is the general Driver Care intake. Grubhub's Delivery Partner Privacy Policy separately publishes privacy@grubhub.com (subject line "Privacy Request") and an online data-request form for personal-information requests.
Verified Sep 2026

Grubhub does not publish a dedicated deceased-driver or estate-succession process for delivery partner accounts. The Delivery Partner Agreement treats the account as personal to the individual delivery partner, bars the delivery partner from assigning the agreement without Grubhub's prior written consent (Section 16(a)), and lets Grubhub change, restrict, or pause access to the Driver App at any time; it contains no death or succession clause and no beneficiary designation. The one place the agreement addresses what outlives the contractor is its survival clause, which provides that the surviving sections continue in effect and are binding upon the parties and their legal representatives, heirs, successors and assigns — a general successor-binding term, not a death procedure. The estate-relevant assets are the uncashed earnings balance (delivery pay and tips Grubhub owes for completed deliveries that have not yet been swept to the bank by weekly direct deposit or pulled out by Instant Cashout) and the earnings and tax records for the decedent's final self-employment return. Because the balance is money owed for work already performed, it is claimable in principle, but Grubhub documents no self-service procedure for an estate, so the executor contacts Grubhub Driver Care directly with proof of death and proof of authority to act for the estate. The agreement also allows Grubhub to comply with legal process against a delivery partner's account, including withholding amounts that would otherwise be paid out, which can affect timing. Because Grubhub reviews these situations individually rather than through a published procedure, the policy is classified as case-by-case: the uncashed balance and the records may be obtainable, but the documentation, timeline, and outcome are not publicly documented and are determined by Grubhub on request. The account itself is personal and is not documented as transferable to an heir.

How to request a transfer

To request a transfer of Grubhub Driver earnings after an account holder's death, follow these steps:

1
Contact Grubhub Driver Care to report the delivery partner's death and ask about the uncashed earnings balance, the earnings and tax records, and closing the account. Grubhub's own help articles direct delivery partners to the driver support form, and Grubhub routes in-app support through the Account section of the Grubhub for Drivers app (which directs to a form, to email, or to a phone number for the Driver Care team). Grubhub does not publish a general Driver Care phone number outside the app. Do not use the deceased driver's login or the Grubhub Driver Portal — write to Driver Care from your own contact details as the person handling the estate.
2
Be ready to provide documentation establishing the death and your authority to act for the estate. Grubhub does not publish a required-document list for a deceased driver, but estate requests of this kind typically call for:
  • A certified copy of the death certificate
  • Documentation showing you are authorized to act for the estate (for example, Letters Testamentary or Letters of Administration)
  • The email address or phone number on the Grubhub for Drivers account
  • Government-issued photo identification for the person making the request
3
Ask Grubhub about the uncashed earnings balance. Delivery payments and tips become available in the app 15 minutes after a delivery is completed. Any earnings not transferred with Instant Cashout by 11:59 pm CST on Mondays are sent through the usual pay process: Grubhub sends payments on Thursdays by direct deposit, covering what was earned but not cashed out from Monday through Sunday of the previous week, and some banks take 3 to 5 days to process the payment. A balance that was not cashed out before death may still be waiting on that cycle.
4
Request the earnings history and tax documents the estate needs for the decedent's final self-employment return. Grubhub issues a Form 1099-NEC to delivery partners paid $600 or more between January 1 and December 31 of the previous year. Grubhub states that 1099 forms are processed and sent at the end of January, are available in the Grubhub for Drivers app and the Grubhub Driver Portal starting in February, and that a delivery partner who did not opt into e-delivery before January 1 also receives a 1099 mailed to the home address on file in early February. Because the in-app and portal routes require the driver's own credentials, ask Driver Care to supply the records and confirm the mailing address on file.
5
Confirm the bank account on file for direct deposit and Instant Cashout, so the estate can locate earnings that already left Grubhub. Funds already paid out are recovered from that receiving bank account, not from Grubhub.
6
If the delivery partner died in an accident while actively making a Grubhub delivery, take up the occupational accident insurance separately from the account. Grubhub states it carries occupational accident insurance for delivery partners at no cost to them, underwritten by Zurich American Insurance Company and placed by Marsh Risk & Insurance Services, covering accidents that occur from the time a delivery offer is accepted until the order is delivered or the offer is canceled. Grubhub instructs that claims go directly to the insurer — online at report-a-claim.zurichna.com or by phone at 1-866-280-4394 — and not to Grubhub. Grubhub's help articles describe the coverage as medical expenses and lost income and do not state whether the policy includes a death benefit, so ask the insurer what the policy provides.
7
Ask Grubhub to confirm the account is closed once the balance and records questions are resolved, so no further deliveries or payouts can be initiated on the deceased driver's account.

Required Documents

  • Certified copy of the death certificate
  • Documentation showing you are authorized to act for the estate (for example, Letters Testamentary or Letters of Administration)
  • The email address or phone number on the Grubhub for Drivers account
  • Government-issued photo identification for the person making the request

Timeline

Grubhub does not publish a timeline for deceased-driver or estate requests; these are handled individually by Driver Care. For ordinary payouts, delivery payments and tips become available 15 minutes after a delivery is completed, earnings not cashed out by 11:59 pm CST Monday go through the usual pay process, payments are sent on Thursdays by direct deposit for the prior Monday-through-Sunday period, and some banks take 3 to 5 days to process. An Instant Cashout generally shows up in moments but can take up to three business days depending on the bank. For tax records, Grubhub processes and sends 1099 forms at the end of January, makes them available in the app and the Driver Portal starting in February, and mails a copy to the home address on file in early February where the delivery partner did not opt into e-delivery. Grubhub has not documented how it handles an estate's request for an uncashed balance or for records, so expect the timeline to depend on Driver Care's review.

Download instructions for the whole estate

Frequently asked questions

Grubhub does not publish a deceased-driver or estate-succession process, and the delivery partner account is personal to the individual driver. The estate assets are the uncashed earnings balance — delivery pay and tips Grubhub owes for completed deliveries that were not yet cashed out — and the earnings history and Form 1099-NEC needed for the decedent's final self-employment tax return. The estate contacts Grubhub Driver Care through the driver support form with proof of death and proof of authority to act for the estate, and Grubhub reviews the situation on a case-by-case basis.

The uncashed balance is money Grubhub owes the driver for completed deliveries, so it is a debt the estate may seek to recover. Grubhub does not document a procedure for this, so the executor contacts Driver Care, provides proof of death and proof of authority over the estate, and follows Grubhub's case-by-case review. Delivery payments and tips become available 15 minutes after a delivery; anything not transferred with Instant Cashout by 11:59 pm CST on Mondays goes through the usual pay process, with Thursday direct deposits covering the prior Monday-through-Sunday period. A balance not cashed out before death may still be waiting on that cycle.

Grubhub issues a Form 1099-NEC to delivery partners paid $600 or more between January 1 and December 31 of the previous year. Grubhub states that forms are processed and sent at the end of January, are available in the Grubhub for Drivers app and the Grubhub Driver Portal starting in February, and that a delivery partner who did not opt into e-delivery before January 1 also receives a paper 1099 mailed to the home address on file in early February. The app and the Driver Portal both require the driver's own login, which an executor should not use, so the estate asks Driver Care for the earnings history and a copy of the 1099 and confirms the mailing address Grubhub holds.

No. The delivery partner account is personal to the individual driver authorized under Grubhub's Delivery Partner Agreement, which bars the delivery partner from assigning the agreement without Grubhub's prior written consent and lets Grubhub change, restrict, or pause access to the Driver App. There is no documented beneficiary designation and no account transfer to an heir. What the estate can pursue is the uncashed earnings balance and the earnings and tax records, not continued use of the account.

Grubhub does not publish a required-document list for deceased-driver requests. Estate requests of this kind typically require a certified death certificate, documentation showing authority to act for the estate (such as Letters Testamentary or Letters of Administration), the email address or phone number on the account, and photo identification for the requester. Because there is no published procedure, confirm the exact documents directly with Grubhub Driver Care.

Earnings that were already paid out are no longer with Grubhub — they went to the bank account on file for direct deposit or Instant Cashout. The estate should identify that receiving bank account to locate paid-out earnings and claim them through the bank's own deceased-depositor process, and contact Grubhub only about the remaining uncashed balance still held on the account.

Grubhub states it carries occupational accident insurance for delivery partners at no cost to them, underwritten by Zurich American Insurance Company and placed by Marsh Risk & Insurance Services, covering accidents that occur from the time a delivery offer is accepted until the order is delivered or the offer is canceled. Grubhub instructs that claims go directly to the insurer, online at report-a-claim.zurichna.com or by phone at 1-866-280-4394, and not to Grubhub. Grubhub's help articles describe the coverage as medical expenses and lost income and do not state whether the policy includes a death benefit, so ask the insurer what the policy provides.

Delivery payments and tips become available in the app 15 minutes after a delivery is completed. Any earnings not transferred through Instant Cashout by 11:59 pm CST on Mondays go through the usual pay process: Grubhub sends payments on Thursdays by direct deposit for what was earned but not cashed out from Monday through Sunday of the previous week, and some banks take 3 to 5 days to process. Instant Cashout lets a driver pull up to $500 a day, with no limit on the number of cashouts, though it must be taken all at once rather than in part and carries a fee that varies by market and payment method. When a driver dies, money may be in two places: an uncashed balance still on the Grubhub account, and earnings already deposited into the linked bank account.

After the transfer is complete, the recipient can use the earnings according to the program's standard terms. Document the deceased account holder's details to make this process easier for your executor or family.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Grubhub Inc. primary sources (12 pages reviewed). How we research.

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