What happens to Grubhub Driver earnings when someone dies
Grubhub publishes no process specific to a deceased person's account; a written request goes in through Grubhub's support ticket system.
Grubhub decides what happens to Grubhub Driver earnings after a death case by case; its terms promise no transfer.
Grubhub publishes no process specific to a deceased person's account; a written request goes in through Grubhub's support ticket system. The request takes 4 documents.
How to request a transfer
- •The death certificate
- •Letters testamentary or letters of administration
- •Photo ID of the person making the request
- •The email address or phone number on the account
- •Online at report-a-claim.zurichna.com.
- •By phone at 1-866-280-4394.
Required Documents
- Death certificate
- Documentation showing you are authorized to act for the estate: For example, letters testamentary or letters of administration.
- The email address or phone number on the Grubhub for Drivers account
- Government-issued photo identification for the person making the request
What Grubhub Inc.'s terms say at death
- Section 12(a)(iv)
“The rights and obligations set forth in Sections 5, 6, 8, 9, 10, 11, 12, 13 and 14 of this Agreement will survive the termination of this Agreement and any Engagement(s) hereunder, and will continue in effect and inure to the benefit of and be binding upon the Parties and their legal representatives, heirs, successors and assigns.”1
What Grubhub Inc. says happens5
- How requests are reviewed
Grubhub reviews a deceased driver's situation individually, and determines the documentation, timeline and outcome on request.1
- Closing the account
Under Section 12(a)(v) of the Delivery Partner Agreement, Grubhub may change, restrict or pause a delivery partner's access to the Driver App, temporarily or permanently.1
- Court orders and legal process
Under Section 10 of the Delivery Partner Agreement, Grubhub may comply with a garnishment, levy, penalty, fine or other legal process against a delivery partner's account, including by withholding amounts that would otherwise be paid out. The Terms of Use carries the same provision.1, 2
- Balances, payouts and refunds
Delivery payments and tips become available in the app 15 minutes after a delivery. Earnings not cashed out by 11:59 pm CST Monday are paid by direct deposit on Thursday for the prior Monday-through-Sunday week, and some banks take 3 to 5 days.3, 4
Instant Cashout cashes out all available earnings at once, up to $500 a day, with no limit on the number of cashouts. An Instant Cashout generally shows up in moments but can take up to three business days depending on the bank.4, 5
Earnings already deposited sit at the driver's own bank and are recovered from that account, not from Grubhub.3
Other companies and product lines involved1
- Zurich American Insurance Company
Occupational accident insurance claims for an accident during an active Grubhub delivery8
Phone: 1-866-280-4394
Not in Grubhub Driver's published guidance11
- A process for a deceased account holder
- A death, estate or succession clause in the driver agreement or terms
- A complete list of the documents to send
- Whether a certified death certificate is required
- How long a request takes
- A path to refund a balance to the estate
- A mailing address for a written request
- A phone number for this
- A retention commitment for a deceased driver's records
- A self-service account deletion route for delivery partners
- Whether the occupational accident policy includes a death benefit
Sources8
- 1.Grubhub Delivery Partner Agreement
- 2.Grubhub Delivery Partner Terms of Use, Updated and Effective June 30, 2025
- 3.When will I get paid?
- 4.What is Instant Cashout?
- 5.How long will it take for funds that I have cashed out to appear in my bank account?
- 6.Grubhub for Drivers FAQ
- 7.How will I receive my 1099 form?
- 8.How do I submit an Occupational Accident Insurance claim?
A written request to Grubhub can ask it to provide purchase and transaction records for the estate inventory, refund an unspent balance, preserve the account while the estate is opened and close the account.
Digital Assets Recovery Letter for Grubhub Driver drafts that request from the estate's details.
Sources
Data sourced from Grubhub Inc. primary sources (11 pages reviewed). How we research.
Grubhub Driver estate claims
Grubhub Driver Care
Website
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Affidavit of Death
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IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
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Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
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