What happens to Grailed balance when the owner dies

Funds for sales that already completed are money Grailed owes the seller, so they are a debt the estate may seek to recover. Grailed states it releases funds to the seller's bank account within 3 calendar days of the item showing as delivered, so an order delivered around the time of death may still have funds in flight, and its Terms refer to "balances in your Grailed account." Grailed does not document a specific estate procedure, so the estate submits a support request, provides proof of death and authority over the estate, and follows Grailed's case-by-case review.

They are on a clock. Grailed's Shipping Policy gives a seller 7 calendar days from the order date to add tracking and ship a standard-delivery sale, and 2 business days for an expedited-delivery sale, and states that sales not shipped within their processing time may be automatically canceled with the buyer refunded. Grailed's Terms also provide that obligations from transactions entered into before termination survive, including shipment of products buyers have already paid for. Contact Grailed support quickly so open orders are resolved rather than left to expire.

No. Grailed's Terms of Service state the account is not transferable and that Grailed may terminate rights to the account in the event of the holder's death, incapacity, or unavailability. There is no documented beneficiary designation and no self-service transfer. The account cannot continue under a new owner, so the estate's focus is recovering money owed for completed sales and resolving any open orders, not keeping the account active.

Grailed does not publish a required-document list for deceased-seller requests. Estate claims of this kind typically require a certified death certificate, documentation showing authority to act for the estate (such as Letters Testamentary or Letters of Administration), the email address on the account, and photo identification for the requester. Because there is no published procedure, confirm the exact documents directly with Grailed support through the request form.

Grailed pays out through a third-party payment processor to a connected bank account, so funds already released are no longer with Grailed — they went to the bank account on file. The estate identifies that bank account to locate deposited funds, and contacts Grailed only about a payout still in flight for a recently completed sale. Grailed states US sellers should allow 2 to 3 business days after release for their financial institution to process the payment. There is no published payout threshold holding money on the platform; funds release per order after delivery.

Not straightforwardly. Grailed states that an account can only be deleted through its iOS app, and that if there are pending sales or purchases the account cannot be deleted "until 30 calendar days from the last order being marked as delivered." It also states that once an account is deleted, no future account can be created with the same email address. An executor without the app is directed to contact Grailed support, which is the same Contact Form the Terms name for cancelling an account.