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1661, Inc. (GOAT Group)

Marketplaces & Resale

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What happens to GOAT balance when someone dies

1661 publishes no process specific to a deceased person's account; a written request goes in through 1661's support ticket system.

1661 decides what happens to GOAT balance after a death case by case; its terms promise no transfer.

1661 publishes no process specific to a deceased person's account; a written request goes in through 1661's support ticket system. The request takes 4 documents.

How to request a transfer

1
Submit a request to GOAT support reporting the seller's death, and ask about the unpaid seller balance and any consigned inventory. Include:
  • •The death certificate and letters testamentary or letters of administration.
  • •The email address on the GOAT seller account.
  • •Government-issued photo identification for the person making the request.
2
Ask support for the current seller balance and any pending cash-out, and which cash-out minimum applies ($10.00 or $25 on its two policy pages). A 2.9% cash-out fee applies, and funds settle about 2-3 business days after approval.
3
Withdraw or sell any sneakers consigned in GOAT Storage before the inactivity deadline:
  • •Confirm the return address on the account, then request withdrawal from the GOAT Storage tab on the profile page.
  • •Pay the Retrieval Fee from the seller balance, or through PayPal if the balance is short.
  • •Act within 30 days of any inactivity email, after which GOAT may donate, destroy or dispose of the items.
4
Check the bank account and PayPal account that received earlier cash-outs. Money already paid out is recovered from those accounts, not from GOAT.

Required Documents

  • Death certificate
  • Documentation showing you are authorized to act for the estate: For example, letters testamentary or letters of administration.
  • The email address on the GOAT seller account
  • Government-issued photo identification for the person making the request
Download instructions for the whole estate

What 1661, Inc. (GOAT Group)'s terms say at death

Assignment

“You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent.”1

What 1661, Inc. (GOAT Group) says happens6

Transfer at death

The Terms of Use grant only a limited, non-transferable license, and the seller rules bar transferring a seller account, so the seller account itself does not pass to an heir.1, 2

How requests are reviewed

GOAT reviews a deceased seller's balance and consigned inventory individually: the estate contacts GOAT support with proof of death and proof of authority to act for the estate.1

Balances, payouts and refunds

Once items are verified, GOAT deposits the seller's earnings to the account for cash out as "Credits", and earnings for consigned items are added as soon as those items sell; the unpaid balance is money GOAT owes.3, 2

The seller cashes out from the app, by ACH direct deposit through GOAT's service provider Dwolla Inc. or to a PayPal account, offered only in certain regions; funds settle roughly 2-3 business days after the cash-out method is approved.4

GOAT's two current policy pages state the cash-out minimum differently: the Seller Policy says total earnings greater than $10.00 USD, and the Fee Policy says greater than $25.2, 5

Fees

A 2.9% cash-out fee applies. Canadian sellers are exempt, certain sellers in select locations may see 3.1% based on cash-out method and preferred currency, and GOAT may reduce or waive the fee during promotional campaigns.4, 2

An account with no registered activity for two years may be charged a $1 monthly Maintenance Fee against its balance, with email notice; the fee is never applied to a zero or negative balance and never reduces a balance below $0.5

The Maintenance Fee applies only to accounts with a return address in CO, DC, FL, HI, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MT, NE, NV, NH, NM, NY, NC, OH, RI, SC, TN, UT, VT, VA, WA, WV, WI or WY.5

Withdrawing consigned items carries a Retrieval Fee plus any applicable taxes, duties or other charges. GOAT deducts it from the seller balance first, otherwise it is payable via PayPal, and any outstanding storage fees are due at the same time.2

Storage fees for items in GOAT Storage are deducted from the GOAT Credit balance, and a 30-day notice window applies when stored items become subject to storage fees, giving the seller the chance to withdraw or sell them.6

Who owns the asset

Sneakers consigned in GOAT Storage remain the seller's property and can be withdrawn through the GOAT or alias app, or sold.6, 7

Inactive accounts and expiry

After two years with no registered activity, GOAT notifies the account by email, and the seller then has 30 days to withdraw consigned items or reactivate the account.8

After that window with no action, the seller relinquishes all right, title, and interest in the consigned items and authorizes GOAT to donate, destroy, or otherwise dispose of them at GOAT's sole discretion.8, 2

Other companies and product lines involved1

alias

GOAT Group's selling platform under the same seller policy; linking imports a GOAT cash balance9

Not in GOAT's published guidance8

  • A process for a deceased account holder
  • How long a request takes
  • A mailing address for a written request
  • A phone number for this
  • A complete list of the documents to send
  • Whether a certified death certificate is required
  • A path to refund a balance to the estate
  • An estates team

Sources9

  1. 1.GOAT Terms of Use, Last Updated January 26, 2026
  2. 2.Seller Policy, Last Updated August 1, 2026
  3. 3.When do sellers get paid?
  4. 4.How do I cash out?
  5. 5.Fee Policy, Last Updated August 1, 2026
  6. 6.What is GOAT Storage?
  7. 7.Can I get my consigned sneakers back?
  8. 8.What is an Inactive Seller?
  9. 9.alias Seller Policy, last updated June 12, 2026, effective August 1, 2026

A written request to 1661 can ask it to preserve the account while the estate is opened, transfer the balance to the estate, provide purchase and transaction records for the estate inventory, refund an unspent balance and close the account.

Digital Assets Recovery Letter for GOAT drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from 1661, Inc. (GOAT Group) primary sources (12 pages reviewed). How we research.

GOAT estate claims

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Verified Sep 2026

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