What happens to Fiverr balance when the owner dies
Fiverr International Ltd. has a formal process for transferring balance after an account holder dies
Fiverr Customer Support
Fiverr Customer Support (no dedicated estate or bereavement team published)
Cleared, available funds can be withdrawn as soon as the account and payout method allow; the payout provider then takes its own processing time — Fiverr publishes 24 hours for PayPal, 1 to 3 business days for a local-currency bank transfer and 5 to 7 business days for a USD wire, and up to 2 business days for a Payoneer account or the Fiverr Revenue Card. Earnings become available only after the safety clearance period: 14 days after an order is marked complete, or 7 days for Top Rated Sellers and for hourly contracts after the weekly report is completed. Fiverr also imposes short holds after certain account actions — 24 hours after a first withdrawal, 24 hours after adding or changing a withdrawal method, and 48 hours after updating a verified phone number — which Customer Support states it cannot bypass. If the account is disabled, the Payment Terms set a 90-day safety period measured from the last cleared payment, conditioned on full verification of account ownership and Fiverr's approval. Fiverr publishes no separate timeline for deceased-account handling.
Fiverr does not publish a dedicated deceased-account or estate process and reviews account matters on a case-by-case basis through Customer Support. A scan of all 309 published English Help Center articles on 2026-09-16 returned no deceased-user, bereavement, or estate procedure of any kind. The Fiverr account itself is personal to the freelancer and is not transferable: the Community Standards prohibit offers to sell or buy Fiverr accounts and prohibit creating a Fiverr profile with personal information or credentials for anyone other than yourself. The freelancer level, reviews, and reputation built up over time are tied to that individual account and cannot be inherited or continued by a successor, and active gigs and in-progress orders are likewise tied to the freelancer and generally must be cancelled or refunded rather than fulfilled by the estate. Because Fiverr has no published rule for a deceased freelancer, an executor's practical entry point is Fiverr Customer Support, which may request a death certificate and documentation establishing authority to act for the estate and then decides how the account and any balance are handled. Separately, cleared earnings are money rather than a marketplace right: they are paid out through the payout provider linked to the account (PayPal, a bank transfer or Payoneer account through Payoneer, or the legacy Fiverr Revenue Card), and Fiverr states that it is not itself a payment services provider and that all withdrawal services are performed by its payment services providers. The Payment Terms hold completed-order revenue for a safety clearance period of 14 days after the order is marked complete, 7 days for Top Rated Sellers and for hourly contracts after the weekly report is completed, and Fiverr requires any balance or earned revenues to be withdrawn or refunded before an account can be deactivated or deleted. For a disabled account, the Payment Terms state that sellers "will be able to withdraw their Earnings from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Fiverr's approval." A payment-provider withdrawal account can be associated with only one Fiverr profile, which can complicate recovery if the executor cannot reach the freelancer's linked payout provider.
How to request a transfer
Follow these steps to initiate a transfer of Fiverr balance after the account holder's death:
- •PayPal — minimum withdrawal $1 USD, no Fiverr withdrawal fee
- •Bank Transfer through Payoneer — minimum withdrawal $20 USD
- •Payoneer Account — minimum withdrawal $10 USD
- •Fiverr Revenue Card — minimum withdrawal $30 USD; the card was discontinued in December 2022 and is available only to existing cardholders
Required Documents
- Death certificate (for any support request or to handle open orders)
- Documentation showing you are authorized to act for the estate, such as Letters Testamentary or Letters of Administration, if Fiverr Customer Support requests proof of authority
- Information identifying the account, such as the registered email address and recent order numbers, which Fiverr Customer Support uses to locate records and verify account ownership
- Access to the payout provider linked to the account (PayPal or Payoneer, or the bank account behind it) where cleared funds are paid out — the payout itself is handled by that provider, a financial-institution matter
Timeline
Cleared, available funds can be withdrawn as soon as the account and payout method allow; the payout provider then takes its own processing time — Fiverr publishes 24 hours for PayPal, 1 to 3 business days for a local-currency bank transfer and 5 to 7 business days for a USD wire, and up to 2 business days for a Payoneer account or the Fiverr Revenue Card. Earnings become available only after the safety clearance period: 14 days after an order is marked complete, or 7 days for Top Rated Sellers and for hourly contracts after the weekly report is completed. Fiverr also imposes short holds after certain account actions — 24 hours after a first withdrawal, 24 hours after adding or changing a withdrawal method, and 48 hours after updating a verified phone number — which Customer Support states it cannot bypass. If the account is disabled, the Payment Terms set a 90-day safety period measured from the last cleared payment, conditioned on full verification of account ownership and Fiverr's approval. Fiverr publishes no separate timeline for deceased-account handling.
Frequently asked questions
The cleared portion is the recoverable part. When a client completes an order, the freelancer is credited 80 percent of the purchase amount, the revenue goes through a safety clearance period — 14 days, or 7 days for Top Rated Sellers and for hourly contracts after the weekly report — and then becomes available for withdrawal. Those available funds pay out to the payout provider linked to the account: PayPal, a bank transfer or Payoneer account through Payoneer, or the legacy Fiverr Revenue Card. Earnings still inside the clearance period are not withdrawable until it elapses. Because the payout runs through the linked provider, treat it as a financial-institution matter, and contact Fiverr Customer Support to report the death and ask how the earnings and account should be handled.
Fiverr does not publish one. A review of all 309 published English Help Center articles in September 2026 found no deceased-user, bereavement, or estate procedure, and Fiverr handles account matters on a case-by-case basis through Customer Support. The entry point is a support request that reports the death; Fiverr may request a death certificate and documentation showing you are authorized to act for the estate, then decides how the account and any earnings are handled. If the account has been disabled, the Payment Terms set a 90-day safety period measured from the last cleared payment, conditioned on full verification of account ownership and Fiverr's approval.
Invoices for completed orders are available on the account's billing history page, where they can be filtered and downloaded individually or as a CSV report or a zip of PDF files, and the Earnings page can email an activity report covering all account transactions. Where an invoice is not available for download, Fiverr directs the request to Customer Support with the order numbers, the timeframe, and the original invoice number. There is no separate estates channel, so the request is submitted through Customer Support. Download what the estate needs before the account is deleted, because Fiverr states it cannot reissue invoices afterward.
No. The Fiverr account is personal to the freelancer and is not transferable — the Community Standards prohibit offers to sell or buy Fiverr accounts and prohibit creating a Fiverr profile with your personal information or credentials for anyone other than yourself. The freelancer level, reviews, Success Score, and reputation are tied to that individual account and cannot be inherited. A successor cannot continue the business under the deceased freelancer's standing; only the money can be recovered. Team Accounts do not change this: Fiverr states the admin cannot transfer admin rights to a member, and if the admin leaves, the team is deactivated and members lose access.
Active orders and gigs are tied to the freelancer and cannot be transferred or fulfilled by the estate. Open orders typically need to be cancelled or refunded to the clients. Contact Fiverr Customer Support to report the death so in-progress orders can be resolved and to ask about the remaining earnings. Note that an order still in the safety clearance period has not cleared, so cancelled or disputed orders may reduce what ultimately becomes available.
Fiverr publishes a minimum per payout method — $1 USD for PayPal, $20 USD for a bank transfer through Payoneer, $10 USD for a Payoneer account, and $30 USD for the legacy Fiverr Revenue Card — and caps a single withdrawal at $5,000 USD, though multiple withdrawals can be initiated for larger amounts. Withdrawals are final and cannot be reversed. A payout account can be linked to only one Fiverr profile. Fiverr also states that if an account is disabled and the remaining balance is below the payout provider's minimum, the funds cannot be withdrawn.
Fiverr does not publish an inactivity or dormancy fee on a freelancer's earned revenues, and earned revenues carry no published expiration date. Fiverr Credits are different — those are promotional credits that expire three months after receipt, cannot be withdrawn or transferred, and are forfeited if the account is deactivated or suspended. The practical risk on earnings is not a fee but loss of access: an account deactivated for 12 months is deleted, and an account holding a balance or earned revenues cannot be deactivated until those funds are withdrawn or refunded, so the executor should raise the balance with Customer Support promptly.
The recipient can use transferred balance under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.
Sources
Data sourced from Fiverr International Ltd. primary sources (10 pages reviewed). How we research.
Fiverr Customer Support
Fiverr Customer Support (no dedicated estate or bereavement team published)
Cleared, available funds can be withdrawn as soon as the account and payout method allow; the payout provider then takes its own processing time — Fiverr publishes 24 hours for PayPal, 1 to 3 business days for a local-currency bank transfer and 5 to 7 business days for a USD wire, and up to 2 business days for a Payoneer account or the Fiverr Revenue Card. Earnings become available only after the safety clearance period: 14 days after an order is marked complete, or 7 days for Top Rated Sellers and for hourly contracts after the weekly report is completed. Fiverr also imposes short holds after certain account actions — 24 hours after a first withdrawal, 24 hours after adding or changing a withdrawal method, and 48 hours after updating a verified phone number — which Customer Support states it cannot bypass. If the account is disabled, the Payment Terms set a 90-day safety period measured from the last cleared payment, conditioned on full verification of account ownership and Fiverr's approval. Fiverr publishes no separate timeline for deceased-account handling.
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