What happens to Fiverr balance when someone dies
Fiverr International publishes no process specific to a deceased person's account; a written request goes in through Fiverr International's support ticket system.
Fiverr International decides what happens to Fiverr balance after a death case by case; its terms promise no transfer.
Fiverr International publishes no process specific to a deceased person's account; a written request goes in through Fiverr International's support ticket system. The request takes 4 documents.
How to request a transfer
- •PayPal, minimum withdrawal $1 USD.
- •Bank transfer through Payoneer, minimum $20 USD.
- •Payoneer account, minimum $10 USD.
- •Fiverr Revenue Card, minimum $30 USD, for existing cardholders only.
- •An account holding a balance cannot be closed.
- •12 months after deactivation, the account and its content are deleted.
Required Documents
- Death certificate: for any support request or to handle open orders
- Documentation showing authority to act for the estate: if Fiverr Customer Support requests proof of authority. Such as letters testamentary or letters of administration.
- Information identifying the account: The registered email address and recent order numbers, which Customer Support uses to locate records and verify account ownership.
- Access to the payout provider linked to the account: PayPal or Payoneer, or the bank account behind it, where cleared funds are paid out; the payout itself is handled by that provider.
What Fiverr International Ltd.'s terms say at death
- The terms
“Sellers will be able to withdraw their Earnings from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Fiverr's approval.”1
What Fiverr International Ltd. says happens6
- Balances, payouts and refunds
After a withdrawal, the payout provider takes 24 hours for PayPal, 1 to 3 business days for a local-currency bank transfer, 5 to 7 for a USD wire, and up to 2 for Payoneer or the Revenue Card.1
Cleared earnings pay out through the provider linked to the account: PayPal ($1 USD minimum), bank transfer through Payoneer ($20 USD), a Payoneer account ($10 USD) or, for existing cardholders, the Fiverr Revenue Card ($30 USD). Fiverr Balance, from refunds on purchases made as a client, cannot be withdrawn.4
Withdrawals are performed by Fiverr's payment services providers, are final once started and are capped at $5,000 USD each, and a payout account links to only one Fiverr profile. Withdrawals are held 24 hours after a first withdrawal or a new method and 48 hours after a phone update; Support cannot bypass these holds.4
Completed-order revenue clears 14 days after the order is marked complete, or 7 days for Top Rated Sellers and for hourly contracts after the weekly report is completed, and only then becomes available for withdrawal; a disabled account's balance below the payout provider's minimum cannot be withdrawn.1
- Who owns the asset
The Fiverr account is personal to the freelancer and is not transferable. The freelancer level, reviews and reputation are tied to that account and cannot be inherited or continued by a successor.2
- Continuing a shop, channel or listing
Active gigs and in-progress orders are tied to the freelancer and generally must be cancelled or refunded rather than fulfilled by the estate.3
- How requests are reviewed
Fiverr Customer Support may request a death certificate and documentation establishing authority to act for the estate, and then decides how the account and any balance are handled.3
- Closing the account
An account holding a Fiverr balance or earned revenues cannot be deactivated or deleted, so the balance is withdrawn or refunded first; permanent deletion is irreversible.5
Fiverr Credits are forfeited if the account is deactivated or suspended.1
- Deletion and data retention
An account deactivated for 12 months is deleted and can no longer be reactivated or accessed, and Fiverr cannot reissue invoices after deletion.5
Not in Fiverr's published guidance3
- A process for a deceased account holder
- A mailing address for a written request
- A timeline for handling a deceased freelancer's account
Sources5
A written request to Fiverr International can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, close the account and refund an unspent balance.
Digital Assets Recovery Letter for Fiverr drafts that request from the estate's details.
Sources
Data sourced from Fiverr International Ltd. primary sources (8 pages reviewed). How we research.
Is this your situation?
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Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
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A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
