What happens to Fiverr balance when the owner dies

Fiverr International Ltd. has a formal process for transferring balance after an account holder dies

Fiverr International Ltd.

Creator Platforms

fiverr.com
Fiverr International Ltd. logo

Fiverr Customer Support

Fiverr Customer Support (no dedicated estate or bereavement team published)

Timeline

Cleared, available funds can be withdrawn immediately; bank transfers and other payout methods then take additional processing time set by the payout provider. Pending earnings become available only after the clearing period elapses — 14 days for most sellers, 7 days for Top Rated, Seller Plus, and Fiverr Pro sellers. If the account is disabled, Fiverr states it sends withdrawal instructions for any available funds automatically by email after a 90-day waiting period. Fiverr publishes no separate timeline for deceased-account handling.

Verified Jul 2026

Fiverr does not publish a dedicated deceased-account or estate process and reviews account matters on a case-by-case basis through Customer Support. The Fiverr account itself is personal to the seller and is not transferable, and the seller level, reviews, and reputation built up over time are tied to that individual account and cannot be inherited or continued by a successor. Active gigs and in-progress orders are likewise tied to the seller and generally must be cancelled or refunded rather than fulfilled by the estate. Because Fiverr has no published rule for a deceased seller, an executor's practical entry point is Fiverr Customer Support, which may request a death certificate and documentation establishing authority to act for the estate and then decides how the account and any balance are handled. Separately, any cleared earnings balance the seller holds is money rather than a marketplace right: it is recovered through the payout provider linked to the account (PayPal, a Payoneer account, a bank account, or the Fiverr Revenue Card), which is a financial-institution matter rather than a Fiverr estate transfer. Fiverr holds completed-order revenue under a clearing (safety) period — 14 days for most sellers, and 7 days for eligible programs such as Top Rated Sellers, Seller Plus, and Fiverr Pro — before it becomes "Available for withdrawal," and requires that any balance or earned revenues be withdrawn or refunded before an account can be deactivated. If an account becomes disabled, the Payment Terms describe an automatic process under which Fiverr emails withdrawal instructions for any available funds after a 90-day waiting period. A withdrawal/payout account can be associated with only one Fiverr profile, which can complicate recovery if the executor cannot reach the seller's linked payout provider.

How to request a transfer

Follow these steps to initiate a transfer of Fiverr balance after the account holder's death:

1
Contact Fiverr Customer Support to report the seller's death. Fiverr publishes no dedicated deceased-account process and reviews account matters on a case-by-case basis, so a support request is the entry point for handling open orders, the account, and any earned balance. Fiverr may request a death certificate and documentation showing you are authorized to act for the estate. See Fiverr Customer Support.
2
Address any in-progress orders. Active orders and gigs are tied to the seller and cannot be transferred or fulfilled by the estate, so open orders generally need to be cancelled or refunded to the buyers. Ask Fiverr Customer Support to resolve any orders in progress.
3
Recover any cleared earnings balance through the payout provider linked to the account, not as a Fiverr transfer. The estate-relevant money is the "Available for withdrawal" balance, which pays out to the method already attached to the account:
  • PayPal
  • Payoneer account
  • Bank transfer
  • Fiverr Revenue Card
4
Treat the balance as a financial-institution matter. The cleared, available funds are money and are collected through the linked payout provider; the minimum withdrawal is $10 USD for users within the US and $20 USD for users outside the US, withdrawals are final once started, and a payout account can be linked to only one Fiverr profile. Pending earnings still in the 14-day (or 7-day) clearing window become available only after the clearing period elapses.
5
If the account becomes disabled, watch the email on file. The Payment Terms describe an automatic process under which Fiverr emails withdrawal instructions for any available funds after a 90-day waiting period, without a need to contact Customer Support.
6
Request account closure once orders are resolved and any balance is recovered. Fiverr requires that all available funds be withdrawn or refunded before an account can be deactivated. See How to deactivate or permanently delete your account.

Required Documents

  • Death certificate (for any support request or to handle open orders)
  • Documentation showing you are authorized to act for the estate, such as Letters Testamentary or Letters of Administration, if Fiverr Customer Support requests proof of authority
  • Access to the payout provider linked to the account (PayPal, a Payoneer account, or a bank account) where cleared funds are paid out — the balance is collected through that provider, a financial-institution matter

Timeline

Cleared, available funds can be withdrawn immediately; bank transfers and other payout methods then take additional processing time set by the payout provider. Pending earnings become available only after the clearing period elapses — 14 days for most sellers, 7 days for Top Rated, Seller Plus, and Fiverr Pro sellers. If the account is disabled, Fiverr states it sends withdrawal instructions for any available funds automatically by email after a 90-day waiting period. Fiverr publishes no separate timeline for deceased-account handling.

Download instructions for the whole estate

Frequently asked questions

Yes, the cleared portion. When a buyer completes an order, the revenue goes through a clearing period (14 days for most sellers, 7 days for Top Rated, Seller Plus, and Fiverr Pro sellers) and then shows as "Available for withdrawal." Those available funds are real money that pays out to the payout provider linked to the account — PayPal, a Payoneer account, a bank account, or the Fiverr Revenue Card. Earnings still in the clearing period are not withdrawable until the period elapses. Because the balance is money collected through the linked payout provider, treat it as a financial-institution matter, and contact Fiverr Customer Support to report the death and ask how the balance and account should be handled.

Fiverr does not publish a dedicated deceased-account or estate process and handles account matters on a case-by-case basis through Customer Support. The entry point is a support request that reports the death; Fiverr may request a death certificate and documentation showing you are authorized to act for the estate, then decides how the account and any balance are handled. Any cleared earnings balance is recovered separately through the payout provider linked to the account. If the account is disabled, the Payment Terms describe an automatic process under which Fiverr emails withdrawal instructions for any available funds after a 90-day waiting period.

The account's billing history page provides downloadable invoices for completed orders from mid-2021 onward, which the estate can use to inventory the account's activity. For records earlier than mid-2021, or where the estate cannot reach the account, ask Fiverr Customer Support in the same request that reports the death; there is no separate estates channel, so the request is submitted through Customer Support.

No. The Fiverr account is personal to the seller and is not transferable, and the seller level, reviews, and reputation are tied to that individual account and cannot be inherited. A successor cannot continue the business under the deceased seller's standing; only the cash balance can be recovered. Even Team Accounts do not allow admin rights to pass to another member.

Active orders and gigs are tied to the seller and cannot be transferred or fulfilled by the estate. Open orders typically need to be cancelled or refunded to the buyers. Contact Fiverr Customer Support to report the death so in-progress orders can be resolved and to ask about recovering any remaining balance.

Withdraw the cleared, available funds through the payout method already linked to the account — PayPal, a Payoneer account, a bank transfer, or the Fiverr Revenue Card. The minimum withdrawal is $10 USD inside the US and $20 USD outside the US, and withdrawals are final once started. A withdrawal account can be linked to only one Fiverr profile, so use the seller's existing payout method rather than adding a new one.

Fiverr does not publish an inactivity or dormancy fee on a seller's earned balance, and earned revenues do not show a published expiration date. (Fiverr Credits issued by Fiverr are different — those expire three months after receipt.) The practical risk is not a fee but loss of access: an inactive account is deleted after 12 months, and Fiverr requires any balance or earned revenues to be withdrawn or refunded before an account can be deactivated, so the executor should recover the balance promptly.

The recipient can use transferred balance under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Fiverr International Ltd. primary sources (8 pages reviewed). How we research.