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Etsy, Inc.

Marketplaces & Resale

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How to protect your Etsy account while you are alive

There is no way to name a beneficiary or successor on an Etsy account. Etsy allows no transfer of the account while the holder is alive.

Etsy decides requests about an Etsy account after a death case by case, so nothing in its terms promises a survivor anything; what the account holder sets up in advance is what holds. There is no way to name a beneficiary or successor on an Etsy account. Etsy allows no transfer of the account while the holder is alive.

How to protect your Etsy accounts

1
Train a trusted friend or family member to help manage the shop: shipping orders that are ready to be mailed, issuing refunds if necessary, and responding to Messages.
2
Export the shop data regularly from the Shop Manager Download Data tab and from Privacy settings, and keep the files with your estate records; every export requires signing in, so it is a lifetime task.
3
Back up product photos, listing copy and digital product master files to storage you control; they are what a successor shop would be rebuilt from.
4
Keep the linked bank account or Payoneer Payment Account current, since funds are deposited there on termination and on the normal deposit schedule after a shop closes.
5
If the shop has crossed $10,000 USD in a 365-day period, note in your plan that its Offsite Ads enrollment lasts for the lifetime of the shop, so fees keep running until someone closes the shop.
6
Decide whether the shop is wound down cleanly or a successor opens a new account and rebuilds from the inherited photos, copy and designs, starting with no reviews, no Star Seller status and no search history. Write down which you intend.

Naming who acts after a death

Designation

Etsy offers no way to name who acts on an account after a death. Accounts are single-login and generally not transferable.1

What Etsy, Inc.'s terms say about sharing and transfers4

Transferring the account or registration

Under Section 4.D of Etsy's Terms of Use, accounts are generally not transferable.1

Workspace roles and admin access

Etsy's Shop team feature lists the people involved in a shop and the role each plays (Owner, Assistant, Maker, Designer or a custom role) in the shop's public About section.2

Exporting and backing up data

A data download from Privacy settings produces a ZIP file in CSV and JSON that includes shop information.3

The Shop Manager Download Data tab exports listings (title, description, price, quantity, tags, materials, image URLs, SKUs), orders and Etsy Payments sales and deposits by month or year, shop settings and reviews. Every export requires signing in.3, 4, 5

Fees

A shop that has made $10,000 USD or more in any consecutive 365-day period is automatically enrolled in Offsite Ads for the lifetime of the shop at a 12% fee on attributed orders; below that threshold the fee is 15% and the shop may opt out.6

The Offsite Ads fee for any individual order never exceeds $100 USD, regardless of the order total.7

Sources7

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Etsy, Inc. primary sources (15 pages reviewed). How we research.

Etsy customer support

Etsy Support

Verified Sep 2026

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