Planning ahead for your Enterprise Plus points

Lifetime transfer options and steps to take now for Enterprise Rent-A-Car points

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Enterprise Plus Member Services

HoursUnited States and Canada: 7:00 a.m. to 7:00 p.m. CST, weekdays and weekends. Enterprise notes the number is only for Enterprise Plus customers with an issue on their Enterprise Plus account.

Enterprise Plus Member Services (report a death / close an account)

Hours7:00 a.m. to 7:00 p.m. CST, weekdays and weekends
Verified Sep 2026

Under Enterprise Rent-A-Car's policy, points have no value after death. Every strategy for preserving Enterprise Plus points depends on steps taken while the account holder is alive.

Members can transfer points to other Enterprise Plus members while their account is active. This may involve a fee, but it is the most straightforward way to share points with family.

How to protect your Enterprise Plus points

5 lifetime planning steps for your Enterprise Plus points:

1
Treat Enterprise Plus points as non-inheritable. Because there is no death-transfer mechanism, the reliable ways to capture the value are to redeem points for Free Rental Days or to transfer them to a family member during your lifetime.
2
If you want a family member to receive points, use the lifetime member-to-member transfer well before it is needed:
  • The recipient must already be an Enterprise Plus member in good standing with an activated account
  • The Terms & Conditions allow 100 to 20,000 points, at Enterprise's sole discretion; the customer FAQ describes 500 to 7,500 points in 500-point increments. Plan around the narrower figure
  • One transfer out of your account and one into the recipient's account per calendar year
  • Transferred points assume the later of the recipient's existing expiration date or three months from transfer, and the transfer cannot be reversed
3
Keep the account active so the balance does not lapse. Points are forfeited after 36 consecutive months of inactivity, and section 10.a lists prolonged inactivity as an example of a reason Enterprise may terminate a membership at its sole discretion.
4
Do not count on Free Rental Days as a transferable asset. The terms state plainly that Free Rental Days are non-transferable, so converting points into certificates makes the value less moveable, not more.
5
Record the Enterprise Plus member number and the email address on the account in your estate planning file, along with any National Emerald Club number that has your Enterprise Plus number set as its Partner Rewards preference, so your executor can identify both accounts and report the death without needing your credentials.

Family sharing

During a member's lifetime, points can be transferred to a friend or family member who is also an Enterprise Plus member. Enterprise publishes two different figures for the transfer size and they do not agree: the Terms & Conditions (section 8.e, "Points Transfers") say "Members may transfer between 100 and 20,000 points to another Enterprise Plus Member in good standing, as Enterprise determines in its sole discretion," while the customer FAQ "Can I share my Enterprise Plus Points with family or friends?" says members may transfer between 500 and 7,500 points in 500-point increments. Both are current Enterprise pages; the terms are the contract, but an agent may work from the FAQ, so treat 500 to 7,500 as the practical floor and ceiling and the terms as the outer bound. The rules both pages agree on: a maximum of one transfer per calendar year out of an account and one into an account; the recipient's account must be activated before the transfer; transferred points assume the later of the expiration date on the recipient's existing balance or three months from the transfer date, extendable by 36 months if the recipient earns a point for a qualifying activity before it lapses; and once transferred, the transfer cannot be reversed. Free Rental Days are non-transferable. There is no family-pooling feature and no death exception to the once-per-calendar-year limit, so the dependable ways to share value across a household are a planned lifetime transfer or redeeming points for rentals.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Yes, to another Enterprise Plus member in good standing. Enterprise publishes two different figures for how many: the Terms & Conditions say 100 to 20,000 points at Enterprise's sole discretion, while the customer FAQ says 500 to 7,500 points in 500-point increments. Both pages agree on the rest -- one transfer out and one transfer in per calendar year, the recipient's account activated before the transfer, transferred points taking the later of the recipient's existing expiration date or three months from transfer, and no reversing the transfer once made. Free Rental Days are non-transferable.

Yes. For members residing in any country other than Austria, Denmark, Germany, or Spain, the Terms & Conditions provide that points expire and are forfeited on the earlier of termination of the membership for any reason or inactivity for 36 consecutive months. A separate rule applies to members in several European countries. Staying active means earning points on a qualifying activity inside each 36-month window.

Because the points are non-inheritable and forfeited on account closure, the dependable options are to redeem them for Free Rental Days or to transfer them to a family member's Enterprise Plus account during your lifetime, keeping the account active so the 36-month inactivity forfeiture never bites. Converting points into Free Rental Days makes them less moveable, not more, since the certificates are non-transferable. Record the member number and the account email in your estate plan so your executor can identify the account and report the death to Member Services.

Listing the Enterprise Plus account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.

Enterprise Plus does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Enterprise Rent-A-Car primary sources (9 pages reviewed). How we research.

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