Estate planning as a ClassPass account holder
ClassPass Inc. (Mindbody) credits are forfeited when the account holder dies
ClassPass Customer Experience
ClassPass Customer Experience (cancellation and Section 3c current-period death refund). ClassPass has no dedicated estate or bereavement team
ClassPass Legal Department, 689 Tank Farm Road, Suite 230, San Luis Obispo, CA 93401 (published in the Privacy Policy for legal correspondence; ClassPass publishes no estate or member-services mailing address)
ClassPass is a monthly fitness and wellness subscription that gives members a set number of credits each billing cycle to book classes and appointments at participating studios, gyms, and spas. The subscription automatically renews on the same day each month and bills the payment method on file until it is cancelled or terminated. The estate-relevant items are the recurring monthly charge, which keeps running until someone stops it, and any unused credits. Credits have no cash or set value, are not transferable or refundable, are not redeemable for cash, and expire immediately when the subscription is cancelled or terminated. ClassPass publishes no deceased-member process, but its Terms of Use refund the current prepaid subscription period when a subscription is cancelled before the period ends due to the member's relocation, disability, or death.
When a ClassPass account holder dies, their credits are forfeited. The program's terms state that credits do not constitute property of the account holder and cannot be transferred upon death, by operation of law, or through estate planning documents.
What happens at death
A ClassPass membership and its credits are forfeited at death. Credits are specific to a single ClassPass account, cannot be combined with or transferred to another account, and under the Terms of Use a member "may not sell, transfer, trade, gift, or otherwise exchange ClassPass credits." Credits "have no cash or set value, are not transferable, or refundable, and are not redeemable for cash." The subscription automatically renews each month and the monthly fee "is automatically billed to your Payment Method each month, until your subscription is cancelled or terminated," so the recurring charge continues against the decedent's payment method until a survivor stops it. When the subscription is cancelled or terminated, "your unused credits will expire immediately except as stated in our rollover policy or otherwise in writing," and ClassPass does not refund months of membership or additional credit purchases, including top-up credits and add-on packs. ClassPass publishes one death-specific exception, in Section 3c of the Terms of Use: it will refund the current prepaid subscription period if the subscription is cancelled before the end of a period for which a charge was incurred due to the member's relocation, disability, or death, while reserving the right to charge for any offerings or other services used before the cancellation and to ask for proof of the changed condition. There is no deceased-member, bereavement, or estate channel: a Help Center search for "deceased", "death", "estate", and "bereavement" returns no articles, and a survivor stops the billing by contacting ClassPass Customer Experience.
Planning your estate
Protecting ClassPass credits while the account is active
No beneficiary designation, credits can only be redeemed, not transferred, and 6-step plan.
View details →When someone dies
Handling ClassPass credits after a death
Credits are forfeited under the official terms, 5-step process, and 4 required documents.
View details →ClassPass does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Sources
Data sourced from ClassPass Inc. (Mindbody) primary sources (11 pages reviewed). How we research.
ClassPass Customer Experience
ClassPass Customer Experience (cancellation and Section 3c current-period death refund). ClassPass has no dedicated estate or bereavement team
ClassPass Legal Department, 689 Tank Farm Road, Suite 230, San Luis Obispo, CA 93401 (published in the Privacy Policy for legal correspondence; ClassPass publishes no estate or member-services mailing address)




