Can you pass on your Chipotle points when you die?
Chipotle Mexican Grill's terms forfeit Chipotle points at death.
Protecting Chipotle points while the account is active
No beneficiary designation, points can only be redeemed, not transferred, and 5-step plan.
How to protect your Chipotle points while you are alive →Someone died. Handling Chipotle points after a death
Points are forfeited under the official terms, 3-step process, and 4 required documents.
What happens to Chipotle points when someone dies →Chipotle Rewards is the loyalty program tied to a Chipotle account and the Chipotle app. Members earn points on qualifying purchases at participating U.S. Chipotle locations and redeem them in the Rewards Exchange for free entrees and other Rewards.
Under Chipotle Mexican Grill's terms, Chipotle points are forfeited when the account holder dies. Chipotle Mexican Grill allows no lifetime transfer of points; the account holder can only redeem them.
What happens to Chipotle at death
- Forfeited at death
Chipotle Rewards points and Rewards are forfeited at death: they cannot be transferred, assigned or redeemed for cash, and unredeemed points and Rewards are lost once the account is closed or goes inactive.1
Naming who acts after a death
- Designation
There is no beneficiary designation on a Chipotle Rewards account and no path to inherit points or Rewards.1
Other companies and product lines involved1
- Chipotle gift cards
Gift card balances, checked in any US Chipotle restaurant or by phone2
Phone: 1-877-925-4878
Sources2
- 1.Chipotle Rewards Program Terms & Conditions, last updated April 13, 2026
- 2.Chipotle Gift Cards
Chipotle Mexican Grill publishes no process specific to a deceased person's account; a written request goes in through Chipotle Mexican Grill's support ticket system. There is no way to name a beneficiary or successor on a Chipotle account.
Sources
Data sourced from Chipotle Mexican Grill, Inc. primary sources (6 pages reviewed). How we research.
Chipotle customer support
Chipotle Customer Support
Phone
Website
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