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Chick-fil-A, Inc.

Dining Rewards

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How to protect your Chick-fil-A points while you are alive

There is no way to name a beneficiary or successor on a Chick-fil-A account. While the account holder is alive, Chick-fil-A allows transfers to another member.

Because Chick-fil-A's terms forfeit Chick-fil-A points at death, anything preserved is moved or used while the account holder is alive. There is no way to name a beneficiary or successor on a Chick-fil-A account. While the account holder is alive, Chick-fil-A allows transfers to another member.

How to protect your Chick-fil-A points

1
Use points while you are alive. Participation is personal and non-transferable, and points, rewards and member benefits have no cash value and pass to no one; member tier status is determined annually and does not transfer either.
2
If you hold Silver, Red or Signature status, gift available rewards to family: under Rewards then Redeem in the app or online, select an item, choose Gift to a friend and share the link.
3
Only rewards redeemed with points can be gifted, creating the link redeems the points, each link may be used once, and daily gifting limits may apply.
4
Redeem rewards before their expiration dates, shown in the app or online account, and keep the account active: the Terms let Chick-fil-A cancel an account after two years without a purchase or points-earning activity.
5
Keep loaded funds low. Money added to the app is a Chick-fil-A One Digital Gift Card, capped at $200; it does not expire, and it can be moved to a physical gift card on request, which is easier to hand to someone.
6
Record the Chick-fil-A One account email and phone number where your executor can find them, and note any saved payment method used for mobile order and pay.
7
Write down whether you want the account closed or left to lapse. Closing it through CARES triggers the loaded-funds payout; letting it lapse forfeits the points under the two-year inactivity rule.

Naming who acts after a death

Designation

Chick-fil-A One offers no beneficiary designation, and points and tier status pass to no one at death.1

What Chick-fil-A, Inc.'s terms say about sharing and transfers4

Pooling with family

Chick-fil-A One has no family-pooling or shared-account feature, and a points balance itself does not move between accounts.2, 3, 1

Transfers to another member

The Terms state that points, membership tiers, rewards and member benefits may not be gifted, sold or otherwise transferred, except that the program may allow a member to donate or gift points or rewards in certain limited instances.1

Gifting and purchases for others

The Terms state that members who reach Silver, Red or Signature tier status may transfer rewards to friends, and that Chick-fil-A may periodically make the gifting feature available to all members for a limited time.1

Daily gifting limits may apply, and a transferred reward does not count toward the recipient's tier status.1

A Silver, Red or Signature member selects a reward under Rewards then Redeem in the app or online, chooses "Gift to a friend" and shares a link with a friend or family member.4

Only rewards redeemed with points are eligible; creating the link redeems the points, the reward stays in the sender's account until a recipient claims it, and each link may be used once.4

Once a gifted reward has been added to the recipient's account, it cannot be forwarded, transferred or reassigned to another person.5

Points can be redeemed for food rewards that are then donated to an organization, at the local Owner-Operator's discretion.6

Loaded funds are a Chick-fil-A One Digital Gift Card; the Gift Card Terms bar selling or bartering a card but allow transferring it to another person for no monetary consideration, such as a gift.7

Expiry and activity requirements

The Terms let Chick-fil-A cancel an account that has been inactive for two years or more, which cancels every point, reward and benefit on it.1

The support FAQ says points do not expire but rewards do; reward expiration dates show in the app or online account.8

Member tier status is determined annually and must be requalified each year; points toward status reset to zero on January 1 and do not roll over.9

Under the Gift Card Terms, loaded funds do not expire and no inactivity or service fees apply.7

Sources9

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Chick-fil-A, Inc. primary sources (12 pages reviewed). How we research.

Chick-fil-A customer support

Chick-fil-A CARES

Hours

Monday-Saturday 9:00 AM-10:00 PM ET

Mailing address

Chick-fil-A, Inc., 5200 Buffington Road, Atlanta, GA 30349
Verified Sep 2026

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