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Chairish, Inc.

Marketplaces & Resale

chairish.com

How to protect your Chairish balance while you are alive

There is no way to name a beneficiary or successor on a Chairish account. Chairish allows no lifetime transfer of balance; the account holder can only redeem them.

Chairish decides requests about Chairish balance after a death case by case, so nothing in its terms promises a survivor anything; what the account holder sets up in advance is what holds. There is no way to name a beneficiary or successor on a Chairish account. Chairish allows no lifetime transfer of balance; the account holder can only redeem them.

How to protect your Chairish balance

1
Record the email address on the Chairish seller account where your executor can find it, since the account email is what lets your executor open a conversation with Chairish support.
2
Note where payouts are sent, the PayPal account or the bank account connected through Stripe Connect, so your executor can trace both the balance Chairish still holds and the funds already paid out.
3
Tell your executor how payouts work: Chairish holds the buyer's money until pickup or delivery is confirmed, a sale is final only after the 48-hour return period or a completed local pickup or delivery, and a claim can pause a payment or reopen a closed order.
4
Keep a record of what you have listed for sale and where the physical items are stored, so your heirs can recover the unsold inventory and your executor can remove the listings.
5
Download your sold items periodically from the My Sales History page in the Seller Dashboard and keep the file outside Chairish, so the estate has the sales records if the account becomes inaccessible.
6
Keep the account active while there is money or inventory behind it, since Chairish may terminate an account for extended inactivity and termination may destroy the account's content.

Naming who acts after a death

Designation

Chairish offers no beneficiary designation and no self-service account transfer.1

What Chairish, Inc.'s terms say about sharing and transfers3

Pooling with family

Chairish offers no family sharing, pooling or co-ownership of a seller account.1

Transferring the account or registration

The terms bar assigning, delegating or transferring the account or its rights without Chairish's prior written consent, and an assignment in violation of that provision is null and void.1

Exporting and backing up data

The My Sales History page in the Seller Dashboard offers a download of sold items.2

Sources2

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Chairish, Inc. primary sources (8 pages reviewed). How we research.

Chairish customer support

Chairish Customer Service

Email and contact form

support@chairish.comMonday-Friday 5:00 AM-8:00 PM PT; Saturday, Sunday 8:00 AM-8:00 PM PT

Hours

Monday-Friday 5:00 AM-7:00 PM PT; Saturday, Sunday 8:00 AM-5:00 PM PT

Mailing address

Chairish, Inc., 548 Market Street, Suite 69473, San Francisco, CA 94104 (mail only; no packages accepted)
Verified Sep 2026

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