Estate planning as a Chairish account holder
Chairish, Inc. reviews transfer requests for balance individually upon receipt of documentation
Chairish Customer Service
Chairish, Inc., 548 Market Street, Suite 69473, San Francisco, CA 94104 (mail only; no packages accepted)
Chairish Customer Service (no dedicated estate team published)
Chairish, Inc., 548 Market Street, Suite 69473, San Francisco, CA 94104 (mail only; no packages accepted)
Chairish is a curated online marketplace where sellers and consignors list vintage and used furniture, decor, and art. Chairish collects the buyer's payment at the time of sale and holds the proceeds until the item is confirmed picked up or delivered. The sale becomes final once the buyer's 48-hour return period elapses, or a local pickup or local delivery is completed, and Chairish then remits the seller's payout by bank transfer through Stripe Connect or by PayPal. The estate-relevant assets are the seller payout balance (money Chairish is holding for sales that have closed or are closing), any items still listed for sale, and the seller account and its sales records. Chairish does not publish a deceased-seller or estate-transfer process, and its Terms of Service make the account non-transferable without Chairish's prior written consent.
When a Chairish account holder dies, their balance may be transferred to a designated person at Chairish, Inc.'s sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
What happens at death
Chairish does not publish a deceased-seller or estate-succession process. All 137 articles in its Help Center were pulled and scanned again on 2026-09-16 and none addresses death, an estate, an heir, a next of kin, an executor, a personal representative, or probate. Section 30 ("Assignment") of the Terms of Service states that a user "may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Chairish's prior written consent," and adds that "any assignment in violation of this provision is null and void." There is no beneficiary designation and no self-service account transfer. The practical estate asset is the seller payout balance. Chairish collects the buyer's money at the time of sale and holds the proceeds until pickup or delivery is confirmed, so money for sales in flight is sitting with Chairish rather than with the seller. A sale becomes final after the buyer's 48-hour return period elapses or a local pickup or local delivery is completed; payment is typically issued within about six days of the order being marked delivered or picked up, and then takes 2-5 business days to land through Stripe Connect or under 48 hours through PayPal, with a further 3-5 days possible depending on the bank. The estate may seek the balance by contacting Chairish support with proof of death and proof of authority to act for the estate. Because Chairish reviews these situations individually rather than through a published procedure, the policy is classified as case-by-case: the balance is a debt that may be claimable, but the documentation, timeline, and outcome are not publicly documented and are determined by Chairish on request. Continuing to operate the seller account, or transferring listed inventory under a new owner, likewise requires Chairish's written consent. Section 25 ("Termination") adds the risk the estate is working against: Chairish may terminate or suspend an account without notice for reasons including "extended periods of inactivity," and "account termination may result in the destruction of any Content associated with your account."
Planning your estate
Protecting Chairish balance while the account is active
No beneficiary designation, balance can only be redeemed, not transferred, and 6-step plan.
View details →When someone dies
Handling Chairish balance after a death
Transfer is handled on a case-by-case basis, 8-step process, and 5 required documents.
View details →Chairish does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Sources
Data sourced from Chairish, Inc. primary sources (9 pages reviewed). How we research.
Chairish Customer Service
Chairish, Inc., 548 Market Street, Suite 69473, San Francisco, CA 94104 (mail only; no packages accepted)
Chairish Customer Service (no dedicated estate team published)
Chairish, Inc., 548 Market Street, Suite 69473, San Francisco, CA 94104 (mail only; no packages accepted)
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