What happens to Bonanza account when the owner dies

No. On Bonanza, buyers pay the seller directly at checkout through the seller's own PayPal, Stripe, or Amazon Pay account, and Bonanza states it has no hand in the financial part of a transaction and places no holds on payments. So the sale proceeds are in the seller's payment processor and the bank account linked to it, not in a Bonanza balance. The estate pursues that money through PayPal, Stripe, or Amazon Pay directly, not by claiming a balance from Bonanza. The one balance Bonanza does hold is Bonanza Tokens, and the User Agreement states Tokens have no cash or monetary value, are not redeemable for cash, are not a property right, cannot be transferred between accounts, and terminate when the membership terminates, so they are not something the estate can collect either.

Not automatically. The User Agreement says a user agrees not to transfer or sell the account, including feedback, or the User ID. There is no documented way to hand a booth and its feedback to an heir, and the same agreement bars marketing or exporting a Bonanza feedback rating outside a Bonanza-operated website, so the seller's reputation does not move either. Someone who wants to keep selling the inventory would open and operate their own Bonanza account. Confirm any account-handling path directly with Bonanza support before relying on it.

Possibly, and the money runs toward Bonanza rather than toward the estate. Bonanza bills sellers a Final Value Fee (a minimum of 11 percent of the Final Offer Value under the fee table effective May 1, 2025, with a $0.50 minimum and a flat 1.5 percent on the portion of an order above $4,000), a flat 25-cent transaction fee on each completed sale for sellers who are not on a paid membership subscription, a $0.03 per-listing monthly fee for active listings above 50 capped at $20 per month, and any paid membership subscription. Every seller account is required to keep a credit or debit card on file. Under the User Agreement, a seller owing more than $3.00 at the beginning of the month is invoiced with payment due within 30 days, and Bonanza reserves the right to collect past-due fees by charging the card on file. Bonanza's billing article adds that fees are charged automatically once the account balance reaches $25 or $100. The estate should ask support to disable active listings to stop new sales, cancel any membership subscription, and confirm what is owed and how the card on file is handled.

Bonanza does not publish a required-document list for deceased-seller requests. Estate requests of this kind typically require a certified death certificate, documentation showing authority to act for the estate (such as Letters Testamentary or Letters of Administration), the email address and User ID on the account, and photo identification for the requester. Because there is no published procedure, confirm the exact documents directly with Bonanza support.

Because Bonanza does not hold seller funds, the estate pursues sale proceeds through the payment processor the seller used — PayPal, Stripe, or Amazon Pay — and the bank account linked to it. Identify which processor the booth paid into, then follow that processor's own estate process. Contact Bonanza only about closing the account and any fees still owed to it.

By email. Bonanza's support article directs members to email support@bonanza.com or use the "Contact" link at the bottom of any Bonanza page, and includes the registered email address and Bonanza username in the message. Bonanza publishes no general support phone line and no support hours, and there is no separate estates team, so the executor writes to the same support address any member would use. Bonanza Worldwide, LLC publishes a mailing address of 3131 Western Ave #527, Seattle, WA 98121 in its privacy policy, but that is a general company contact address rather than a designated channel for estate requests.