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Bonanza Worldwide, LLC

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What happens to a Bonanza account when someone dies

Bonanza Worldwide publishes no process specific to a deceased person's account; a written request goes by email to support@bonanza.com.

Bonanza Worldwide decides what happens to a Bonanza account after a death case by case; its terms promise no transfer.

Bonanza Worldwide publishes no process specific to a deceased person's account; a written request goes by email to support@bonanza.com. The request takes 4 documents.

How to request a transfer

1
Pursue the sale proceeds through the seller's PayPal, Stripe or Amazon Pay account and the bank account linked to it. Buyers pay the seller directly at checkout, so the money sits there, not at Bonanza.
2
Email Bonanza support at support@bonanza.com to report the death and ask how to close the account and booth. Include the death certificate, letters testamentary or letters of administration, and the account email and User ID.
3
Ask support to disable active listings, then confirm what is owed and how the card on file will be charged:
  • •Final Value Fees of at least 11 percent of the Final Offer Value, with a $0.50 minimum
  • •A 25-cent transaction fee on each completed sale for sellers without a membership subscription
  • •Listing fees of $0.03 per item per month above 50 active listings, capped at $20 per month
  • •Any paid membership subscription, which bills until it is cancelled
4
Request any Final Value Fee refund within 180 days of the transaction. Requests after 180 days are not honored.
5
Decide what happens to the inventory. The booth, listings and feedback cannot be transferred, so an heir who wants to keep selling opens an account of their own.

Required Documents

  • Death certificate
  • Documentation of authority to act for the estate: For example, letters testamentary or letters of administration.
  • The email address and User ID on the Bonanza account
  • Government-issued photo identification of the person making the request
Download instructions for the whole estate

What Bonanza Worldwide, LLC's terms say at death

II. Membership Eligibility

“Further, you also agree not to transfer or sell your account (including feedback) or User ID.”1

What Bonanza Worldwide, LLC says happens6

Balances, payouts and refunds

Bonanza states it has "no hand in the financial part of a transaction": buyers pay sellers directly, and Bonanza places no holds on payments. A deceased seller's sale proceeds sit in the connected PayPal, Stripe or Amazon Pay account.2

New Stripe accounts go through a 7-day verification window before payout, and later payouts to US-based sellers run on a rolling 2-day schedule; these are ordinary payout mechanics, not an estate process.2

Who owns the asset

Bonanza Tokens are the only balance Bonanza holds. They are not redeemable for cash, have no cash or monetary value and do not constitute a property right or interest.1

Closing the account

All Tokens terminate upon any termination of the membership, so closing the account ends them.1

Continuing a shop, channel or listing

The account cannot be transferred or sold, so a booth cannot be handed to an heir; anyone who wants to keep selling the inventory opens and operates their own account.1

Fees

Under the fee table effective May 1, 2025, the Final Value Fee is at least 11 percent of the Final Offer Value, with a $0.50 minimum and a flat 1.5 percent on the portion of an order above $4,000.3

Active listings above 50 carry a listing fee of $0.03 per item per month, capped at $20 per month.3

A flat 25-cent transaction fee applies to every completed sale; sellers with a Bonanza membership subscription are exempt.4

Every seller account must keep a credit or debit card on file. Fees are due on the 2nd of the following month once the balance reaches $3.00, and are charged automatically once it reaches $25 or $100.5

For sellers with fewer than 5 completed sales, 3 or fewer consecutive months of Final Value Fees paid, or a most recent sale more than 60 days ago, Final Value Fees are charged to the card when a buyer places an order.5

A seller who owes more than $3.00 at the beginning of the month is invoiced with payment due within 30 days, and Bonanza reserves the right to collect past-due fees by charging the seller's card on file.1

Sellers have up to 180 days from the date of the transaction to request a Final Value Fee refund; requests outside 180 days are not honored.1

Subscriptions and billing

A paid Bonanza membership subscription keeps billing until it is cancelled.5, 3

Not in Bonanza's published guidance9

  • A process for a deceased account holder
  • How long a request takes
  • A mailing address for a written request
  • A phone number for this
  • A complete list of the documents to send
  • Whether a certified death certificate is required
  • Deletion and data retention
  • An estates team
  • Support hours

Sources5

A written request to Bonanza Worldwide can ask it to provide purchase and transaction records for the estate inventory, preserve the account while the estate is opened and close the account.

Digital Assets Recovery Letter for Bonanza drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Bonanza Worldwide, LLC primary sources (7 pages reviewed). How we research.

Bonanza estate claims

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Verified Sep 2026

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