Planning ahead for your Best Western Rewards points

Lifetime transfer options and steps to take now for Best Western International points

Best Western International

Hotel Points

bestwestern.com/en_US/rewards.html
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Best Western Rewards Customer Service

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Best Western Rewards Customer Service (deceased-member transfer)

HoursMonday-Sunday, 5am-10pm MST
Verified Jul 2026

Because Best Western International reviews transfer requests on a case-by-case basis, there is no guarantee that points will be transferred after death. Lifetime planning reduces dependence on that outcome.

Best Western Rewards supports member-to-member transfer of points during the account holder's lifetime. Fees may be charged, but the transfer is immediate and does not depend on any post-death process.

How to protect your Best Western Rewards points

Here are 5 steps to protect and manage your Best Western Rewards points while the account is active:

1
Check whether a lifetime transfer is even open to you. Best Western Rewards transfers points only between accounts that share the same physical address, so a household member at your address can receive points, while a relative living elsewhere cannot. Transfers are arranged through Best Western Rewards Customer Service at 1-800-237-8483, must be made in 1,000-point increments from an account open at least 30 days, and are capped at 150,000 points per rolling calendar year (transfers over 70,000 points are subject to further review).
2
Redeem points rather than leaving a balance behind, since the transfer at death is at BWI's discretion:
  • Book free nights for yourself or for family members
  • Use points for gift cards or merchandise
3
Keep your account open. Best Western Rewards points never expire as long as the account remains open and in good standing; points are lost only if the account is closed.
4
Ensure the person you want to receive the points has an active Best Western Rewards account, because the death-of-member transfer credits the balance to an existing member account.
5
Name that person as the beneficiary or executor in your will or trust so the enclosed legal document identifies them, and tell your executor about the one-time full-balance transfer process and its documentation requirements (first and last page of the legal document, with a legal seal of affirmation).

Family sharing

Best Western Rewards allows lifetime point transfers only between accounts that share the same physical address, and transfers are arranged by contacting Best Western Rewards Customer Service rather than through self-service. The transferring member's account must be open for at least 30 days and not in restricted status, transfers must be completed in 1,000-point increments, and the transferring member must provide the recipient's full name and Best Western Rewards account number. Transfers over 70,000 points are subject to further review and approval. A maximum of 150,000 points may be transferred per rolling calendar year, or as otherwise permitted at BWI's sole discretion. The same-address restriction means points cannot be moved to a relative at a different address during the member's lifetime; the death-of-member provision is a separate clause and is not stated to carry that restriction.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Only to an account that shares your physical address. Per the Best Western Rewards Terms and Conditions and FAQ, points transfer between accounts that share the same physical address, and the transfer is arranged by contacting Best Western Rewards Customer Service. Transfers must be made in 1,000-point increments, the transferring account must be open at least 30 days and not restricted, transfers over 70,000 points are subject to further review, and a maximum of 150,000 points may be transferred per rolling calendar year. A relative at a different address cannot receive a lifetime transfer.

That option is open only to a family member who shares your physical address, because Best Western Rewards transfers points between accounts at the same address. If someone in your household qualifies, a lifetime transfer through Best Western Rewards Customer Service avoids the discretion built into the death-of-member process. If your intended recipient lives elsewhere, the lifetime transfer route is closed, and the practical alternatives are redeeming the points yourself (including booking stays for family) or leaving the balance to the discretionary one-time transfer at death.

The Best Western Rewards Terms and Conditions also address incapacitation: at BWI's discretion, the program will allow a one-time full point balance transfer to a designated member with the required documentation, or for the name on the account to be changed. This is a separate provision from the death-of-member transfer and is uncommon among hotel loyalty programs.

Listing the Best Western Rewards account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.

Best Western Rewards does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.

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Sources

Data sourced from Best Western International primary sources (5 pages reviewed). How we research.