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Best Western International

Hotel Points

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How to protect your Best Western Rewards points while you are alive

There is no way to name a beneficiary or successor on a Best Western Rewards account. While the account holder is alive, Best Western International allows transfers to another member.

Best Western International decides requests about Best Western Rewards points after a death case by case, so nothing in its terms promises a survivor anything; what the account holder sets up in advance is what holds. There is no way to name a beneficiary or successor on a Best Western Rewards account. While the account holder is alive, Best Western International allows transfers to another member.

How to protect your Best Western Rewards points

1
Best Western Rewards moves points between member accounts on request through Customer Service at 1-800-237-8483. Call before relying on a lifetime transfer and confirm which rule applies to your intended recipient.
2
If you transfer points, work within the transfer mechanics:
  • •Your account must have been open at least 30 days and not be in restricted status
  • •Transfers go in 1,000-point increments
  • •Supply the recipient's full name and Best Western Rewards account number
  • •Transfers over 70,000 points are subject to further review and approval, and no more than 150,000 points may be transferred per rolling calendar year
3
Redeem points during your lifetime rather than leaving a balance behind, since the transfer at death is discretionary:
  • •Book free nights for yourself or for family members
  • •Use points toward the cost of a room in 1,000-point increments
  • •Redeem for gift cards or merchandise where the program offers them
4
Keep the account open and in good standing. Points never expire, so an open account preserves the balance; the balance is at risk if the account is closed.
5
Make sure the person you want to receive the points already has an active Best Western Rewards account, because the death-of-member provision credits the balance into an existing member account rather than paying the estate.
6
Name that person as beneficiary or executor in your will or trust so the enclosed legal document identifies them by name, and make sure the document will carry a legal seal of affirmation.
7
Tell your executor what the request involves: a call to Best Western Rewards Customer Service, a death certificate, the first and last page of the sealed legal document, and both account numbers. The outcome rests with Best Western International.

Naming who acts after a death

Designation

There is no beneficiary designation on a Best Western Rewards account. The death transfer goes to the member shown as executor or beneficiary of the estate in the will, trust or letters testamentary.1

What Best Western International's terms say about sharing and transfers4

Pooling with family

Best Western Rewards has no family pooling or household account.1

Transfers to another member

The terms allow transfers to the recipient of the member's choice from an account open at least 30 days and not in restricted status, in 1,000-point increments, with the recipient's full name and account number. Over 70,000 points needs further review and approval; at most 150,000 points per rolling calendar year.1

The Best Western Rewards FAQ states that points transfer between accounts that share the same physical address. The terms and the FAQ do not agree on who may receive a transfer, so the current rule is confirmed with Best Western Rewards Customer Service.2

On a member's divorce, at Best Western International's discretion, points may be transferred from one member's account to another member's account upon receipt and review of the required legal documentation.1

Transferring the account or registration

On a member's incapacitation, at Best Western International's discretion, a one-time full point balance may be transferred to the designated member, or the name on the account changed.1

The incapacitation path requires a letter from a doctor at the hospital or medical facility stating the person is incapacitated, a court order, and a power of attorney or other legal document establishing the requestor's authority.1

Expiry and activity requirements

The Best Western Rewards FAQ states that points never expire, so an open account preserves the balance; the balance is at risk if the account is closed.2

Not in Best Western Rewards's published guidance1

  • Fees

Sources2

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Best Western International primary sources (3 pages reviewed). How we research.

Best Western Rewards customer support

Best Western Rewards Customer Service (North America)

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Daily 5:00 AM-10:00 PM MT
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