Estate planning as a Best Western Rewards account holder
Best Western International reviews transfer requests for points individually upon receipt of documentation
Best Western Rewards Customer Service
Best Western Rewards Customer Service (deceased-member transfer)
Best Western Rewards is the loyalty program for Best Western Hotels & Resorts, covering over 4,700 hotels across 18 brands including Best Western, Best Western Plus, Best Western Premier, SureStay, Aiden, and WorldHotels. Best Western has a relatively estate-friendly policy: the terms allow a one-time, full point balance transfer to a designated beneficiary at BWI's discretion upon receipt of required documentation.
When a Best Western Rewards account holder dies, their points may be transferred to a designated person at Best Western International's sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
Members can transfer points to other Best Western Rewards participants while their account is active. Fees generally apply, but this is the most direct way to move points to family members.
What happens at death
Per the Best Western Rewards Terms and Conditions: "In the event of a Member's death, and at BWI's discretion, we will allow a one-time, full point balance to be transferred to the designated beneficiary upon receipt of the required documentation." The transfer is the full balance in a single transaction at BWI's discretion. The recipient must be an active Best Western Rewards member. The TOS also provides for incapacitation: "in the event of a Member's incapacitation, and at BWI's discretion, Best Western will allow a one-time full point balance to be transferred to the designated Member with the required documentation or for the name on an Account to be changed." Elite status may transfer upon death or incapacitation, but VIP Membership Status benefits do not transfer.
Planning your estate
Protecting Best Western Rewards points while the account is active
No beneficiary designation, lifetime transfer options for points, and 5-step plan.
View details →When someone dies
Handling Best Western Rewards points after a death
Transfer is handled on a case-by-case basis, 5-step process, and 4 required documents.
View details →Best Western Rewards does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Frequently asked questions
No. Per the official Best Western Rewards FAQ, points never expire as long as the account remains open and in good standing. Points are lost only if the account is closed (by the member or by Best Western) before they are redeemed. This is one of the most estate-friendly expiration policies among hotel loyalty programs.
Sources
Data sourced from Best Western International primary sources (5 pages reviewed). How we research.
Best Western Rewards Customer Service
Best Western Rewards Customer Service (deceased-member transfer)




