Avis Rent A Car System, LLC (Avis Budget Group)
Travel Rewards
avis.com/en/loyalty-profile/avis-preferredWhat happens to Avis Preferred points when someone dies
Avis Rent A Car System publishes no process specific to a deceased person's account; the request starts by phone at 1-800-352-7900.
Avis Rent A Car System's terms allow Avis Preferred points to transfer to a family member after the account holder dies.
Avis Rent A Car System publishes no process specific to a deceased person's account; the request starts by phone at 1-800-352-7900. The request takes 5 documents. Avis Customer Service (Avis Preferred Points death transfer) answers at 1-800-352-7900.
How to request a transfer
- •The death certificate.
- •The deceased member's and the recipient's Avis Preferred account numbers.
- •A written request naming the recipient and the points balance, signed by the executor or administrator.
- •Letters testamentary or letters of administration, if Avis asks for proof of authority.
Required Documents
- Death certificate
- Deceased member's Avis Preferred account number
- Recipient's active Avis Preferred account number
- Written request identifying the recipient and the points balance: Signed by the executor or administrator.
- Executor or estate administrator documentation: if requested by Avis. For example, letters testamentary or letters of administration.
What Avis Rent A Car System, LLC (Avis Budget Group)'s terms say at death
- Section 4.g, Death
“In the event of a Member's death, Avis may, in its sole discretion, allow unredeemed Avis Preferred Points to be transferred to a family member or friend who is an active Avis Preferred Member upon Avis's receipt and review of all requested documentation and communications.”1
What Avis Rent A Car System, LLC (Avis Budget Group) says happens7
- How requests are reviewed
The death transfer is discretionary, not an inheritance right: the recipient must already be an active Avis Preferred member, and Avis decides whether to allow the transfer after reviewing the documentation it asks for.1
- Transfer at death
The clause covers unredeemed points only, not the deceased member's Preferred status or tier benefits; the divorce clause (Section 4.h) states that "Membership status and the related benefits will not transfer to the recipient of the Avis Preferred Points."1
- Who owns the asset
Section 5.e states that program benefits and services "are the sole property of Avis, and are not the property of Avis Preferred Members."1
- Balances, payouts and refunds
Points are not payable to an estate or a trust and carry no cash value. Section 4.e bars exchanging or redeeming them for cash value or credit, and Avis "will not compensate or pay cash for any forfeited or unused Avis Preferred Points."1
- Closing the account
On termination of membership for any reason, all unredeemed points are forfeited.1
Under Section 5.b, membership is cancelled by emailing the Avis Shared Service Center, and unredeemed points are then forfeited immediately.1
- Inactive accounts and expiry
The 60-month point expiration, measured from when each point was earned, and the 12-month inactivity forfeiture both keep running while a death transfer request is pending.1
- Passwords and login
Section 7 provides that members receive points balance information by email or can view it in their avis.com profile; the executor asks Avis for the balance rather than using the deceased's credentials.1
Other companies and product lines involved1
- Avis Shared Service Center
Cancelling an Avis Preferred membership (Section 5.b); not an estates channel1
Not in Avis Preferred's published guidance7
- How long a request takes
- A mailing address for a written request
- A form for estate requests
- A complete list of the documents to send
- Whether a certified death certificate is required
- An estates portal, estates email or bereavement page
- A deadline for making a death transfer request
Sources1
- 1.Avis Preferred Loyalty Program Terms and Conditions (United States and Canada), Updated January 6, 2025
A written request to Avis Rent A Car System can ask it to transfer the points to a named family member and preserve the account while the estate is opened.
Digital Assets Recovery Letter for Avis Preferred drafts that request from the estate's details.
Sources
Data sourced from Avis Rent A Car System, LLC (Avis Budget Group) primary sources (3 pages reviewed). How we research.
Avis Preferred estate claims
Avis Customer Service (Avis Preferred Points death transfer)
Phone
Website
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
