Planning ahead for your Atmos Rewards points
Lifetime transfer options and steps to take now for Alaska Airlines points
Atmos Rewards account line
Alaska Airlines Customer Care, P.O. Box 68900 - SEAGT, Seattle, WA 98168-0900
Alaska Airlines Guest Care (deceased-member point requests)
While Alaska Airlines does allow post-death transfer of points, lifetime planning gives the account holder more control over how points are shared and used.
Atmos Rewards allows members to transfer points to other program members during their lifetime. Fees may apply, but this is a direct way to move points to family members while you are alive.
How to protect your Atmos Rewards points
5 steps for managing your Atmos Rewards points during your lifetime:
- •Record the Atmos Rewards account number and the email address on the account in the estate file, so an executor can identify the account. Account credentials are not needed and do not belong in the estate file.
- •Confirm that the people intended to receive points hold their own Atmos Rewards accounts (free to create at alaskaair.com/atmosrewards/enroll)
- •Write down who should receive points and in what proportions
Family sharing
Atmos Rewards has no formal family-pooling program, but points move between member accounts two ways. The Transfer program moves points into another member's account for $10.00 per 1,000 points plus a $25.00 processing fee per transaction, in 1,000-point increments from a 1,000-point minimum to a 30,000-point maximum per transaction, with a cap of 100,000 points transferred in to or out of an account per calendar year. The sender needs a My Account profile, the recipient's account number and name as they appear on the recipient's account, and a major credit card. Transfers are not refundable or reversible, do not count toward status, and in most cases post immediately but may take up to 72 hours. EasyBiz company accounts are not eligible. Separately, the Atmos Rewards Summit Visa Infinite card and the Hawaiian Airlines co-branded cards (Hawaiian Airlines World Elite Mastercard, Hawaiian Airlines Bank of Hawaii World Elite Mastercard, Hawaiian Airlines World Elite Business Mastercard, and the Bankoh Hawaiian Airlines Visa Debit Card) carry free points transfers across a network of up to ten additional Atmos members. Points can also be redeemed to book award travel for anyone, which moves the value without moving the points.
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Frequently asked questions
No. The Conditions of Membership state that "Atmos Rewards points do not have an expiration date and may remain in an account indefinitely, provided that the Atmos Rewards program has not been terminated pursuant to these conditions of membership." There is no inactivity lock and no forfeiture clause; the Terms mention 24 months only as the window for viewing online account activity. Status points, which count toward elite status, are a separate currency from redeemable points.
The Terms permit lifetime transfers through two channels only: the Atmos Rewards Transfer points program offered by Points.com, and the points-sharing benefit on eligible Atmos Rewards and Hawaiian Airlines credit cards. Outside those channels the Terms prohibit combining or transferring points between accounts, including family-member accounts. A transfer costs $10.00 per 1,000 points plus a $25.00 processing fee per transaction, with a 1,000-point minimum, a 30,000-point maximum per transaction and a 100,000-point per-calendar-year cap in or out. Redeeming points to book a flight for a family member is always allowed.
Not as property. The Conditions of Membership state that "Awards or accrued Points, including purchased Points, do not constitute the property of the member to whose Atmos Rewards account the Points have been posted." What a will or letter of instruction can usefully do is record the account number and name who the family should ask Alaska to credit, so the request is easy to open.
An inventory listing the Atmos Rewards account lets a fiduciary identify it and act on it through the operator's official channels.
Atmos Rewards does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.
Sources
Data sourced from Alaska Airlines primary sources (8 pages reviewed). How we research.
Atmos Rewards account line
Alaska Airlines Customer Care, P.O. Box 68900 - SEAGT, Seattle, WA 98168-0900
Alaska Airlines Guest Care (deceased-member point requests)
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