Estate planning as a Atmos Rewards account holder
Alaska Airlines allows points to transfer directly to family members
Alaska Airlines Customer Care (Memorial Miles, AIM Department)
Phone1-800-654-5669
Mailing Address
Alaska Airlines Customer Care, Attn: AIM Department, P.O. Box 13670, Des Moines, WA 98198
WebsiteSubmit claim online →
Verified Apr 2026
Alaska Airlines Atmos Rewards (formerly Mileage Plan, rebranded September 2, 2025, with HawaiianMiles transitioning October 1, 2025) is the combined loyalty program of Alaska Airlines and Hawaiian Airlines. Points are earned through flights, credit card spending, and partner purchases, and can be redeemed for travel on Alaska, Hawaiian, and 30+ global airline partners. Existing Mileage Plan miles and HawaiianMiles converted to Atmos Rewards points at a 1:1 ratio. Points do not expire. Alaska has one of the most family-friendly death transfer policies among major airlines through its Memorial Miles program.
When a Atmos Rewards account holder dies, their points can be transferred to family members at no charge.
During their lifetime, Atmos Rewards members can transfer points to other program members for a fee. This provides a straightforward way to share accumulated value.
What happens at death
Alaska Airlines operates a "Memorial Miles" program that allows points (formerly miles) to be transferred from a deceased member's account to one or more designated beneficiaries at no charge. This is one of the most accommodating post-death transfer policies among U.S. airlines. The program predates the Atmos Rewards rebrand and continues to operate under the new program, though it is an internal customer-service policy and is not written into the published Atmos Rewards Terms and Conditions.
How to protect your Atmos Rewards points
While Alaska Airlines does allow post-death transfer of points, lifetime planning gives the account holder more control over how points are shared and used.
Atmos Rewards allows members to transfer points to other program members during their lifetime. Fees may apply, but this is a direct way to move points to family members while you are alive.
4 steps for managing your Atmos Rewards points during your lifetime:
1
Prepare for Alaska's Memorial Miles program (fee-free transfer at death):
- •Ensure your beneficiaries have their own Atmos Rewards accounts (free to create at alaskaair.com/enroll)
- •Document which beneficiaries should receive points and in what proportions
2
Document your Atmos Rewards account number and credentials for your executor.
3
Understand lifetime transfer options: the published Terms restrict transfers to the Atmos Rewards Transfer points program via Points.com and to credit-card points sharing on eligible Atmos Rewards cards. Redeeming points to book award travel for family members is always permitted.
4
Under Atmos Rewards, points do not expire. This is a change from the old Mileage Plan policy, which required earning or redeeming activity every 24 months to keep miles active.
Family sharing
Atmos Rewards does not offer a formal family-pooling program. The published Terms permit transferring points to another member only through the Atmos Rewards Transfer points program offered via Points.com, or through the points-sharing benefit on eligible Atmos Rewards credit cards. Outside those channels, points cannot be combined or transferred between accounts (including family-member accounts). Points can also be redeemed to book award travel for anyone.
When someone dies
Handling Atmos Rewards points after a death
Points can be transferred to family members, 4-step process, 3 required documents, and approximately 2 weeks for processing.
View details →Atmos Rewards does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.
Frequently asked questions
No. The Atmos Rewards Terms state that "Atmos Rewards points do not have an expiration date and may remain in an account indefinitely, provided that the Atmos Rewards program has not been terminated." This is a change from the old Mileage Plan policy, which required earning or redeeming activity every 24 months to keep miles active. Status points, which count toward elite status, still expire each December 31.
The published Atmos Rewards Terms permit lifetime transfers only through two channels: the Atmos Rewards Transfer points program offered via Points.com, and the points-sharing benefit on eligible Atmos Rewards credit cards. Outside those channels the Terms prohibit combining or transferring points between accounts, including family-member accounts. Redeeming points to book a flight for a family member is always allowed.
Sources
Data sourced from Alaska Airlines primary sources (7 pages reviewed). How we research.
Alaska Airlines Customer Care (Memorial Miles, AIM Department)
Phone1-800-654-5669
Mailing Address
Alaska Airlines Customer Care, Attn: AIM Department, P.O. Box 13670, Des Moines, WA 98198
WebsiteSubmit claim online →
Verified Apr 2026