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What to do when a Veridian account holder dies

Report the death to Veridian's Specialty Accounts video calls

The Specialty Accounts video calls at Veridian coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.

The claim process begins with a phone call to the institution. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

Follow these steps to file a death claim with Veridian:

Filing a claim

1
Notify Veridian of the death. Deceased memberships and estate accounts are handled as specialty accounts.
2
Schedule a video appointment or start a live video call (9 a.m. to 4 p.m. Monday-Friday) on the video call page, or visit a branch.
3
General questions go to the Member Support Center at (800) 235-3228.

Required Documents

  • Copy of the death certificateVeridian's CD page says a copy of the death certificate must be provided when a certificate owner dies.

What happens to each kind of account6

Joint account with survivorship

All sums pass to the surviving owner or owners, subject to Veridian's statutory lien for the deceased owner's obligations and any security interest or pledge the deceased owner granted.1

Joint account without survivorship

The deceased owner's interest passes to his or her estate.1

Account in one name

Subject to applicable law, the interest passes to the owner's estate or to the POD beneficiary/payee or trust beneficiary.1

Payable-on-death account

A POD or trust-designated account is payable to all surviving beneficiaries/payees in equal shares without rights of survivorship, unless state law provides otherwise or Veridian permits and documents a different arrangement. These designations do not apply to IRAs.1

Certificate of deposit

Veridian's CD page says that on the death of the certificate owner funds are paid to the joint owner or beneficiary without penalty.2

Veridian's Truth-in-Savings Disclosure describes the death waiver of the early withdrawal penalty as at the credit union's option.3

Fiduciary account

Estate accounts are opened as Estate Dividend Savings, Estate Non-Dividend Savings, Estate Dividend Checking or Estate Non-Dividend Checking. Estate accounts are not eligible for Courtesy Pay.4

What Veridian's agreement and guidance say2

Payments after the death

Until Veridian knows of the death it may honor transactions on the account. Even after notice, it may keep paying checks or drafts drawn on the account for ten days after the death unless a person claiming an interest in the account instructs it to stop payment.1

Indemnity a claimant may have to give

Veridian may require anyone claiming funds from a deceased owner's account to indemnify it for losses it sustains by honoring the claim.1

Sources4

Download instructions for the whole estate

Sources

(4)·

Data sourced from Veridian primary sources (37 pages reviewed). How we research.

Veridian death claims support

Specialty Accounts video calls (deceased memberships and estate accounts)

Hours

Monday-Friday 9:00 AM-4:00 PM
Verified Sep 2026

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