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What to do when a STRS Ohio account holder dies

Report the death to STRS Ohio at 1-888-227-7877

After an account holder at STRS Ohio dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact STRS Ohio at 1-888-227-7877 with the proper legal authority documents.

The claim process begins with a phone call to 1-888-227-7877. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

To file a claim after an account holder's death, here is what STRS Ohio requires:

Filing a claim

1
Report the death by calling STRS Ohio at 888-227-7877 (toll-free) or by completing the Death Notification application on strsoh.org (Life Changes, "Death of a benefit recipient" or "Death of an active member").
2
For a service retirement or disability benefit recipient, STRS Ohio mails information explaining how to receive the death benefit payment to the death benefit beneficiaries after it is notified of the death. A copy of the death certificate is required.
3
For an active Defined Benefit or Combined Plan member, qualified survivors apply for monthly survivor benefits, or the primary beneficiary withdraws the member's account. The decision to withdraw must be made before any monthly survivor benefit is received.

Required Documents

  • Copy of the death certificate, for the death benefitSTRS Ohio's retirement brochures say "A copy of the death certificate is required".
  • Proof of dependency, for a designated financially dependent beneficiary claiming a retirement-based survivor benefit

Forms STRS Ohio issues2

Death Notification application

Completed online.1

STRS Ohio payment information and benefit application

Sent by the institution on request.2, 3

What happens to each kind of account1

Pension

Monthly survivor benefits are effective the first of the month after the date of death. If the application is submitted more than 12 months after the date of death, they are effective the first of the month after the application is received.1

Some retirement-based benefits are lost if the application is received more than 12 months after the member's death. A continuing benefit under a retiree's plan of payment is paid to the beneficiaries designated at retirement.1

Sources3

Download instructions for the whole estate

STRS Ohio can be reached by phone at 1-888-227-7877 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from STRS Ohio primary sources (20 pages reviewed). How we research.

STRS Ohio death claims support

STRS Ohio (report a death)

Verified Sep 2026

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