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Stellar Bank

Subsidiary of Prosperity Bancshares, Inc. (successor to Stellar Bancorp, Inc.)

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What to do when a Stellar Bank account holder dies

Report the death to Stellar Bank at 1-713-499-1800

Stellar Bank is now part of Prosperity BankAcquired, effective July 2026

Stellar Bank merged into Prosperity Bank effective July 1, 2026. Stellar banking centers continue to operate under the Stellar Bank name until the operational conversion scheduled for March 2027.

The procedures on this page reflect Stellar Bank's accounts during the transition.Prosperity Bank estate planning page →

When an account holder at Stellar Bank passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Stellar Bank to access and distribute the funds.

Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Stellar Bank.

Death claim process

Follow these steps to file a death claim with Stellar Bank:

Filing a claim

1
Call Stellar Bank Customer Service at 713-499-1800 (representatives Monday-Friday, 8:00 a.m. to 5:00 p.m.) or go to a Stellar banking center. Banking centers take appointments and walk-ins.
2
Mail goes to P.O. Box 41314, Houston, TX 77241-1314.
3
Until the operational conversion scheduled for March 2027, Stellar Bank banking centers, not Prosperity Bank banking centers, handle Stellar accounts.

What happens to each kind of account2

Certificate of deposit

Existing CDs keep their rates, terms and conditions until maturity.1

IRA

IRAs keep their rates and terms through maturity.1

State law on paying a balance without lettersTexas

Texas

Tex. Est. Code § 152.051

Texas law permits a bank to pay from a deceased depositor's balance on an order of the court, without letters testamentary or letters of administration.Tex. Est. Code § 152.051Verified Oct 3, 2026View source

Paid to: a funeral home or the applicant, for funeral and burial expenses

Limit: $5,000 in total from every holder

When: the application may be filed "not earlier than the third day after the date of the decedent's death and not later than nine months after the date of the decedent's death"

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

What Stellar Bank's agreement and guidance say1

Accounts from a merged institution

Stellar Bank merged into Prosperity Bank on July 1, 2026. Stellar account numbers and account terms stay the same until the operational conversion scheduled for March 2027.1

Not in Stellar Bank's published guidance4

  • A procedure for reporting a death
  • A list of required documents
  • How long a claim takes
  • A mailing address for claim documents

Sources1

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Stellar Bank primary sources (14 pages reviewed). How we research.

Stellar Bank death claims support

Customer Service

Debit Card Support and Bank By Phone

Cancel Lost/Stolen Debit or ATM Card

Debit Card Fraud and Non-Fraud Disputes

1-844-957-0590Monday-Friday 8:00 AM-7:00 PM

Customer Complaints

Hours

Monday-Friday 8:00 AM-5:00 PM CT

Mailing address

Stellar Bank, P.O. Box 41314, Houston, TX 77241-1314

Death notifications go through general customer service.

Verified Sep 2026

Estate planning articles

Learn how to protect your Stellar Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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Digital Assets Recovery Letter

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Petition for Probate and Letters

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Notice to Creditors

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Renunciation of Executor

Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.

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Affidavit of Heirship

Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.

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Small Estate Affidavit

Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.

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Estate Inventory

Prepare the probate inventory of estate property — every asset at its date-of-death value, composed to your state's statute, with the state's filing or delivery instructions.

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Estate Closing

Prepare the paperwork that closes the estate — the state's closing statement, petition for discharge, or final account, with the state's closing instructions and the optional federal forms.

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