The Standard
Subsidiary of StanCorp Financial Group, Inc. (part of Meiji Yasuda Life Insurance Company)
standard.comWhat to do when a The Standard account holder dies
Report the death to The Standard's Group Life and AD&D Service at 1-800-628-8600
A death claim on a The Standard policy is filed through the Group Life and AD&D Service (1-800-628-8600). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.
To start a claim, contact The Standard by phone at 1-800-628-8600 or email documentation to lifebenefits@standard.com. You will need the account holder's full name, account numbers, and the death certificate.
Death claim process
Follow these steps to file a death claim with The Standard:
Filing a claim
- Online at standard.com (log in or create an account and select Go to the Portal). The Standard lists this as the preferred method.
- Email: lifepro@standard.com. The Standard notes that email is not secure and suggests fax or mail for sensitive information.
- Mail: Life Benefits, PO Box 2800, Portland, OR 97208
- Fax: 888.414.0389
Required Documents
- Life Insurance Benefits Beneficiary Statement, one for each beneficiary
- Death certificateThe claim packet asks for a copy and says original documents will not be returned. The Standard's claim FAQ for one employer says beneficiaries are asked for "one copy of the certified death certificate".
- Copies of all enrollment forms and beneficiary designations
- Proof of Death formCompleted by the employer. An online claim submission by the employer takes its place.
- Information about the accident, for AD&D claimsCopies of news articles, police or accident reports, and other available information about the accident.
- Documentation of legal status, if the Beneficiary Statement is signed by a legal representative such as an attorney in fact, guardian or conservator
- Notarized assignment form and an itemized copy of the funeral bill, to assign part of a benefit to a funeral homeThe funeral home supplies the assignment form.
Forms The Standard issues1
- Life Insurance Benefits Application (Claim Packet), with the Proof of Death and Beneficiary Statement (SI 1794)
Completed by the employer (Proof of Death) and each beneficiary (Beneficiary Statement). Available to download.1
State requirements The Standard statesCalifornia, Florida, Kentucky, Louisiana, Maryland, Rhode Island, New York
- California
A separate claim packet applies to policies in this state.2
- Florida
A separate claim packet applies to policies in this state.2
- Kentucky
A separate claim packet applies to policies in this state.2
- Louisiana
A separate claim packet applies to policies in this state.2
- Maryland
A separate claim packet applies to policies in this state.2
- Rhode Island
A separate claim packet applies to policies in this state.2
- New York
A separate claim packet applies to policies in this state.2
Accounts handled elsewhere1
- Claims Service Center
Policies issued by Anthem Life, Anthem Life & Disability or Greater Georgia Life insurance companies2
Phone: 1-800-552-2137
What The Standard's agreement and guidance say1
- How proceeds are paid
Funds under $25,000, and policies issued in and for residents of California, Florida, Kentucky, Louisiana, Maryland and Rhode Island, are paid in a lump sum by check unless requested otherwise.2
Beneficiaries may receive $25,000 and above through a Standard Secure Access account, an interest-bearing checking account under the terms of the group policy.2
The Standard's Group Life and AD&D Service can be reached by phone at 1-800-628-8600, email at lifebenefits@standard.com, and fax at 1-888-414-0389 for questions throughout the claims process.
Sources
Data sourced from The Standard primary sources (44 pages reviewed). How we research.
The Standard death claims support
Group Life and AD&D Service (Life Benefits Department)
Phone
Group Life and AD&D Service, New York (call or text)
Former Anthem Life policies, life claims
Fax
Hours
Mailing address
Website
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