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What to do when a SC Federal CU account holder dies

Report the death to SC Federal CU at 1-800-845-0432

When a member of SC Federal CU passes away, SC Federal CU handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

To start, call SC Federal CU. Have the account holder's full name, account numbers, and the death certificate ready before you call.

Death claim process

Here is the step-by-step death claim process at SC Federal CU:

Filing a claim

1
Notify SC Federal of the member's death. The Contact Center is at (800) 845-0432, Monday-Friday, 8:00am-6:00pm.
2
Deliver the legal documents SC Federal specifies. It may not release funds to a surviving owner until all required legal documents are delivered.

What happens to each kind of account4

Account in one name

Under the Account Agreement, an individual account passes to the owner's estate, payable-on-death beneficiary or payee, or trust beneficiary, subject to applicable law.1

Joint account with survivorship

A multiple party account passes to the remaining owners as joint tenants with right of survivorship. SC Federal may not release funds to a survivor until all required legal documents are delivered.1

Payable-on-death account

A payable-on-death account is payable to the designated beneficiaries after the death of the last owner. If all named beneficiaries died before the owner or owners, it goes to the estate of the last surviving owner.1

Fiduciary account

Estate accounts require personal attention and specific documentation. They are not opened online and are handled at a financial center.2

What SC Federal CU's agreement and guidance say3

Payments after the death

After notice of a member's death, SC Federal may pay checks or honor other payments or transfer orders the member authorized for 20 days, unless a person claiming an interest in the account instructs it to stop payment.1

Indemnity a claimant may have to give

SC Federal may require anyone claiming a deceased owner's account funds to indemnify it for losses resulting from honoring the claim.1

Debts owed to the institution

Funds remain subject to SC Federal's right of set-off and to any pledge for obligations owed to it.1

Not in SC Federal CU's published guidance3

  • A procedure for reporting a death
  • A list of required documents
  • A claim form

Sources2

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from SC Federal CU primary sources (20 pages reviewed). How we research.

SC Federal CU death claims support

Contact Center

Hours

Monday-Friday 8:00 AM-6:00 PM

Mailing address

South Carolina Federal Credit Union, P.O. Box 190012, North Charleston, SC 29419-9012

Death notifications go through general customer service.

Verified Sep 2026

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