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What to do when a SchoolsFirst FCU account holder dies

Report the death to SchoolsFirst FCU's Savings Account Administration at 1-800-462-8328

The Savings Account Administration at SchoolsFirst FCU coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.

Death claim process

The death claim process at SchoolsFirst FCU works as follows:

Filing a claim

1
Call SchoolsFirst at (800) 462-8328 or visit a branch.
2
A Member Service representative asks about your relationship to the deceased Member and confirms your contact information.
3
The representative forwards the information to the appropriate departments, which review the accounts for next steps.
4
If applicable, a specialist mails the appropriate forms with detailed instructions.
5
Deliver a certified copy of the death certificate and any additional documents:
  • In person at a SchoolsFirst branch
  • By fax to (714) 258-4366
  • By mail to SchoolsFirst FCU, Attention: Savings Account Administration, P.O. Box 11547, Santa Ana, CA 92711-1547
6
IRA beneficiaries: the Retirement and Investment Forms page lists the inherited IRA forms.

Required Documents

  • Certified copy of the death certificate
  • Additional documents requested on the forms a SchoolsFirst specialist mails, if applicable

Forms SchoolsFirst FCU issues4

Inherited Traditional IRA Application

Completed online.1

Inherited Roth IRA Application

Completed online.1

Beneficiary Required Election

Completed online.1

Inherited IRA Withdrawal Authorization

Completed online.1

What happens to each kind of account1

IRA

SchoolsFirst has no obligation to pay IRA beneficiaries until it is notified of the death by receiving a valid death certificate.2

Accounts handled elsewhere1

SchoolsFirst IRA Services

Inherited IRA forms1

Fax: 1-714-258-4185

What SchoolsFirst FCU's agreement and guidance say1

Debts owed to the institution

Under the Disclosure & Agreement, the Member's pledge of shares survives death and is satisfied before the rights of any joint account survivor, pay-on-death beneficiary, or trust account beneficiary take effect.3

Sources3

Download instructions for the whole estate

Varies with the complexity of the deceased Member's accounts and loans and the arrangements the Member made.

SchoolsFirst FCU's Savings Account Administration can be reached by phone at 1-800-462-8328 and fax at 1-714-258-4366 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from SchoolsFirst FCU primary sources (22 pages reviewed). How we research.

SchoolsFirst FCU death claims support

Savings Account Administration

Fax

1-714-258-4366

Hours

Monday-Friday 7:00 AM-7:00 PM; Saturday 9:00 AM-3:00 PM

Mailing address

SchoolsFirst FCU, Attention: Savings Account Administration, P.O. Box 11547, Santa Ana, CA 92711-1547
Verified Sep 2026

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