What to do when a Rockefeller Capital Management account holder dies
Report the death to Rockefeller Capital Management at 1-212-549-5100
After an account holder at Rockefeller Capital Management dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Rockefeller Capital Management with the proper legal authority documents.
Before contacting Rockefeller Capital Management, have the account holder's full name, date of birth, and any available account numbers ready.
Death claim process
Here is the step-by-step death claim process at Rockefeller Capital Management:
Filing a claim
What happens to each kind of account1
- Trust account
Where Rockefeller Trust Company, N.A. or The Rockefeller Trust Company (Delaware) is named successor trustee, it assumes all fiduciary responsibilities when the current trustee is unable or unwilling to serve.1
Accounts handled elsewhere2
Help Rockefeller Capital Management offers survivors1
- Estate Settlement Advisory
A family office service listed in Rockefeller's Global Family Office brochure: "Advise and assist clients through the complexities of the estate settlement process."3
Not in Rockefeller Capital Management's published guidance5
- A procedure for reporting a death
- A claim form
- A list of required documents
- An online way to report a death
- Medallion Signature Guarantee policy
Sources
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Data sourced from Rockefeller Capital Management primary sources (25 pages reviewed). How we research.
Rockefeller Capital Management death claims support
Phone
Mailing address
Website
Death notifications go through general customer service.
Estate planning articles
Learn how to protect your Rockefeller Capital Management accounts and other assets with trusts, beneficiary designations, and estate planning documents.
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Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Affidavit of Heirship
Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.
Small Estate Affidavit
Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.
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