What to do when a RBC Wealth Management account holder dies

Expected timelines at RBC Wealth Management: Varies by complexity. A TOD or IRA beneficiary claim can settle in days to weeks once the death certificate and ID are in. A probate account waits on Letters from the court and can run several months. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.

RBC Wealth Management requires several documents to process a claim, including Certified death certificate (several copies), Government-issued ID for the executor, trustee, or claiming beneficiary, and Letters Testamentary or Letters of Administration (probate accounts - no beneficiary, no surviving joint owner), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

RBC Wealth Management's The decedent's branch financial advisor is the claims path. General Inquiries routes an executor with no advisor relationship; Branch Relations (833-547-2296) handles accounts closed and purged before the death. can be reached by phone at 1-800-759-4029 and email at clientsupport@rbc.com for questions throughout the claims process.

If the deceased held multiple RBC Wealth Management investment accounts, each may require a separate claim or have different documentation requirements. The The decedent's branch financial advisor is the claims path. General Inquiries routes an executor with no advisor relationship; Branch Relations (833-547-2296) handles accounts closed and purged before the death. can confirm which accounts require individual attention and which can be processed together.