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What to do when a Prosperity Bank account holder dies

Report the death to Prosperity Bank at 1-800-531-1401

After an account holder at Prosperity Bank dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Prosperity Bank with the proper legal authority documents.

The first step is contacting Prosperity Bank with the account holder's full name, account numbers, and the death certificate in hand.

Death claim process

Follow these steps to file a death claim with Prosperity Bank:

Filing a claim

1
Notify Prosperity of the death at a local banking center or through the Customer Service Center at 1-800-531-1401 (Monday-Friday, 7:00 AM-7:00 PM; Saturday, 9:00 AM-5:00 PM).

Required Documents

  • Court order appointing the executor or administrator, for an account that passes through the estateProsperity's account agreement refers to executors and administrators "under court orders" and to their "letters".
  • Name, address, date of birth and other identifying information, to open a new account, including an estate accountProsperity may ask to see a driver's license or other identifying documents.

What happens to each kind of account6

Account in one name

Under Prosperity's Texas agreement, ownership of a single-party account without a P.O.D. designation passes as part of the owner's estate under the will or by intestacy.1

Payable-on-death account

Under the Texas agreement, a single-party account with a P.O.D. designation passes to the P.O.D. beneficiaries and is not part of the estate. A survivorship account with a P.O.D. designation passes to them on the death of the last surviving party.1

Under the Texas agreement, ownership of a trust account passes to the beneficiary on the death of the last surviving trustee, and the account is not part of the trustee's estate.1

Under the Oklahoma agreement, a revocable trust or pay-on-death account is payable on the last owner's death to the surviving primary beneficiaries in equal shares, or to the living contingent beneficiaries if the sole primary beneficiary has died.2

If no beneficiary of an Oklahoma revocable trust or pay-on-death account is living, the account is payable to the estate of the last surviving owner.2

Joint account with survivorship

Under the Texas agreement, the decedent's ownership of a multiple-party account with right of survivorship passes to the surviving parties.1

Under Prosperity's Oklahoma agreement, the balance of a joint account with survivorship belongs to the surviving owners.2

Joint account without survivorship

Under the Texas agreement, the decedent's ownership of a multiple-party account without right of survivorship passes as part of the estate, in proportion to net contributions.1

Fiduciary account

Executors, administrators and conservators acting "under court orders" may open and maintain an account. Prosperity is not responsible for a fiduciary's actions, including misuse of funds, and takes on no duty to monitor or enforce the terms of the trust or letters.1, 2, 3

Convenience account

Under the Texas agreement, the convenience signer does not own the account. On the death of the last surviving party, the account passes as part of that party's estate.1

State law on paying a balance without lettersTexas

Texas

Tex. Est. Code § 152.051

Texas law permits a bank to pay from a deceased depositor's balance on an order of the court, without letters testamentary or letters of administration.Tex. Est. Code § 152.051Verified Oct 3, 2026View source

Paid to: a funeral home or the applicant, for funeral and burial expenses

Limit: $5,000 in total from every holder

When: the application may be filed "not earlier than the third day after the date of the decedent's death and not later than nine months after the date of the decedent's death"

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

What Prosperity Bank's agreement and guidance say4

Telling the institution

Prosperity's account agreement says: "You agree to notify us promptly if any person with a right to withdraw funds from your account(s) dies."1, 2, 3

Payments after the death

Prosperity may continue to honor the decedent's checks, items and instructions until it knows of the death and has had a reasonable opportunity to act on that knowledge.1, 2, 3

Prosperity may pay or certify checks drawn on or before the date of death for up to ten days after the death "unless ordered to stop payment by someone claiming an interest in the account".1, 2, 3

On a Texas convenience account, Prosperity may pay funds to a convenience signer before it receives notice of the death.1

Deposits after the death

If Prosperity must reimburse the federal government for a directly deposited benefit payment, it may deduct that amount from the account or any other account held with Prosperity, without prior notice and at any time, except as prohibited by law.1, 2, 3

Debts owed to the institution

Prosperity may set off account funds against a due and payable debt owed to it. It may not where the account is an IRA or similar tax-deferred account, or where the debtor's right of withdrawal arises only in a representative capacity.1, 2, 3

Not in Prosperity Bank's published guidance4

  • A procedure for reporting a death
  • How long a claim takes
  • A claim form to download
  • A mailing address for claim documents

Sources3

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Prosperity Bank primary sources (34 pages reviewed). How we research.

Prosperity Bank death claims support

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Hours

Monday-Friday 7:00 AM-7:00 PM; Saturday 9:00 AM-5:00 PM (hours may vary on bank holidays)

Death notifications go through general customer service.

Verified Sep 2026

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