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What to do when a Patelco CU account holder dies

Report the death to Patelco CU's Specialized Accounts

When a member of Patelco CU passes away, the Specialized Accounts handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

Death claim process

To file a claim after an account holder's death, here is what Patelco CU requires:

Filing a claim

1
Mail power of attorney and estate legal papers, such as letters testamentary or letters of administration, to Patelco Credit Union, ATTN: Dept. 110 - Specialized Accounts, 3 Park Place, Dublin, CA 94568.
2
What to send depends on how the account is owned:
  • POD beneficiaries: each identifies themselves under Patelco's Customer Identification Policy and passes any screening required by law, such as OFAC, before information or funds are released.
  • No surviving joint owner or POD beneficiary, and the estate is subject to probate: send copies of the letters testamentary or letters of administration issued by the court.
  • California small estate not subject to probate: complete Patelco's Affidavit Declaration for Collection of Decedent's Account(s) and attach a certified copy of the death certificate.
  • Trust account: the successor trustee brings Patelco a trust certification naming the new trustee as proof of authority.

Required Documents

  • Letters testamentary or letters of administration, if the estate is subject to probate and there is no surviving joint owner or POD beneficiaryCopies issued by the court.
  • Affidavit Declaration for Collection of Decedent's Account(s), for a California small estate not subject to probateSigned under penalty of perjury. The form includes a California All-Purpose Acknowledgement page for a notary public.
  • Certified copy of the death certificate, attached to the small-estate affidavit
  • Identification under Patelco's Customer Identification Policy, from each POD beneficiary
  • Trust certification naming the new trustee, for a trust account, from the successor trustee

Forms Patelco CU issues2

What happens to each kind of account5

Account in one name

An account with no surviving joint owner passes to any named POD beneficiary or, if none is named, to the owner's estate.4

Where there is no surviving joint owner or POD beneficiary and the estate is subject to probate, Patelco issues a check for the proceeds to the executor or administrator after it receives copies of the letters testamentary or letters of administration issued by the court.5

Joint account with survivorship

The surviving owner automatically owns the money. Patelco closes the deceased member's account and Member Number.5

If the joint owner is eligible for membership, Patelco opens a new Member account with a new Member Number and transfers the eligible proceeds. If not, Patelco issues the joint owner a check and closes the account.5

Payable-on-death account

The funds pass to the named beneficiaries outside probate, in equal shares unless the member specified otherwise in writing.5

Trust account

Patelco's Specialized Accounts Specialist describes the successor trustee bringing Patelco a trust certification naming the new trustee as proof of authority. Accounts that were never given the trust title are handled as non-trust accounts.6

Certificate of deposit

Patelco may waive the early withdrawal penalty on a certificate, at its discretion, when any owner dies.4

What Patelco CU's agreement and guidance say6

Payments after the death

Where an account has no joint owner, Patelco's authority to disburse funds from it ends ten days after the later of the date of death and the date Patelco learns of the death.5

After that, Patelco disburses account proceeds as the law or a court order directs, and it honors stop-payment requests from anyone claiming an interest in the account.5

Powers of attorney

A person who is a signer only in a fiduciary capacity, such as an attorney-in-fact, does not succeed to ownership of the account proceeds.4

Wills, probate and small estates

For a small estate not subject to probate, Patelco disburses account proceeds on receipt of legally sufficient documentation. Its Affidavit Declaration for Collection of Decedent's Account(s) is on the Forms page for that purpose.4, 2

Indemnity a claimant may have to give

The small-estate affidavit carries a joint-and-several agreement to hold Patelco harmless against any liability, loss, cost or expense, including attorney's fees, arising from the payment.1

Deposits after the death

A direct deposit of Social Security benefits received after the payee's death is treated as an erroneous deposit. Patelco can return it to the payor and deduct it from the account.4

Fees

Patelco notarizes Patelco documents free of charge.7

Not in Patelco CU's published guidance1

  • A procedure for reporting a death

Sources7

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Patelco CU primary sources (28 pages reviewed). How we research.

Patelco CU death claims support

Specialized Accounts (Dept. 110)

Mailing address

Patelco Credit Union, ATTN: Dept. 110 - Specialized Accounts, 3 Park Place, Dublin, CA 94568
Verified Sep 2026

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