Estate planning at Mercury
How to protect 10 Mercury accounts — manage beneficiaries online, fund a trust online, and file claims through Mercury's Business account support (Mercury business accounts, IO card, venture debt)
Mercury Customer Support
Mercury Technologies, Inc., 2261 Market Street, Suite 86807, San Francisco, CA 94114
Business account support (Mercury business accounts, IO card, venture debt)
Mercury Personal Support (no dedicated estate or bereavement department; deceased joint-owner removals, trust-account changes, and closures are handled here)
Mercury Technologies, Inc., 2261 Market Street, Suite 86807, San Francisco, CA 94114
How your Mercury accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 3 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.
Managing beneficiaries at Mercury is straightforward—changes can be made online. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Mercury has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust online, and review 10 account types at Mercury.
View details →When someone dies
Death claim process
Contact Mercury's Business account support (Mercury business accounts, IO card, venture debt) to file a claim. 9-step process, 9 required documents, and contact information for survivors.
View details →Email inquiries can be sent to help@mercury.com.
Frequently asked questions
On the personal side, yes — but only recently, only in beta, and only by opening a new account. Mercury Personal now supports accounts titled in the name of a revocable living trust; access is in beta as of July 2026 and is requested by emailing personal@mercury.com. Mercury accepts revocable living trusts only, and explicitly not irrevocable trusts, special needs trusts, court-supervised trusts, charitable trusts, or business and institutional trust structures. The catch that surprises people: there is no conversion. Mercury states an existing Mercury Personal account cannot be turned into a trust account, so a trustee applies for a separate trust-titled account and moves the funds in by ACH, wire, or check. Onboarding asks for trust, trustee, grantor, and beneficiary details and has the trustee sign a Mercury-generated Certificate of Trust; the full trust document is not required up front. Mercury Invest is not available inside a trust account. On the business side the answer is a flat no: Mercury lists trusts among the entity types it cannot open a business account for.
Sources
Data sourced from Mercury primary sources (15 pages reviewed). How we research.
Mercury Customer Support
Mercury Technologies, Inc., 2261 Market Street, Suite 86807, San Francisco, CA 94114
Business account support (Mercury business accounts, IO card, venture debt)
Mercury Personal Support (no dedicated estate or bereavement department; deceased joint-owner removals, trust-account changes, and closures are handled here)
Mercury Technologies, Inc., 2261 Market Street, Suite 86807, San Francisco, CA 94114
Estate planning articles
Learn how to protect your Mercury accounts and other assets with trusts, beneficiary designations, and estate planning documents.
