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How to name beneficiaries and fund a trust at John Hancock

Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone or by mail

Estate planning with John Hancock policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.

With 14 product types, John Hancock offers a range of transfer options. Some policies support beneficiary designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Beneficiary form at John Hancock

Change of owner and/or beneficiary form (form 1307217) (for annuitys), Annuities: Change of beneficiary form (online submission) (for annuitys), Life insurance beneficiary designation form (for life insurance policys) and Change of beneficiary form (form FPBENE).

Open the form →
Employer Retirement Plan (401(k) / Defined Benefit)Group Annuity / Pension Payout
1
Life insurance — change beneficiaries in the online account:
  • Sign in or register at John Hancock sign-in and select your policy
  • Open the "Policy values" tab and select the "Policy overview" subtab, where beneficiaries are viewed and changes requested
  • Trouble with the online account? Call 888-888-8856, Mon-Fri, Eastern Time business hours
2
Annuities — submit the beneficiary change online:
  • The Annuities Change of beneficiary form is an online submission, with no PDF. Start at the annuity forms page
  • Owner changes cannot be done that way: an owner change (including a change to trust ownership) requires the Change of owner and/or beneficiary form
  • If you do not receive acknowledgment of an annuity beneficiary change within 15 calendar days, call 800-344-1029 to confirm it was received
3
Registering as a trustee:
  • On the sign-in page, click "Register" underneath "Company, trustee, third party administrator" and select "Policy Owner (Trustee)" as your role

Required Documents

  • Beneficiary's name and relationship
  • Beneficiary's date of birth
  • Beneficiary's Social Security number
  • Allocation percentages for each beneficiary
  • Trust name, date established, EIN and trustee names (for a trust)
  • Custodian's and child's first and last names (for a minor, on the annuity form). Written with the Uniform Transfers to Minors Act and the governing state, as in "John Doe, custodian for Jimmy Doe, New York UTMA"
  • Corporate resolution (for a corporate or business-entity owner)
  • Complete copy of the power of attorney (for an attorney-in-fact). John Hancock reserves the right to require proof that the power of attorney is valid and that the principal is alive before making any change

What John Hancock says about beneficiaries and trusts

Each section is John Hancock's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Annuity

Complex or conditional beneficiary designations are not accepted on the annuity form. Signing it authorizes John Hancock to interpret the designation to resolve ambiguities, inconsistencies, or omissions.1

Owner changes cannot be made with the online change of beneficiary form. An owner change, including a change to trust ownership, requires the Change of owner and/or beneficiary form.2

Life insurance policy

Beneficiary changes are requested in the online account (Policy values, then Policy overview) or through the life forms hub.3

Who can be named2

A trust

A trust can be named as primary or contingent beneficiary.4

A trust, annuitys

A trust named as annuity beneficiary is paid the death benefit itself. John Hancock does not pay the individuals named inside the trust.1

A minor

Minor children cannot receive payouts directly; a trust or a custodian is designated.4

How many beneficiaries, and how shares are split

All accounts

Primary and contingent percentages must each total one hundred percent. Dollar amounts, fractions and percentages with more than two decimal places are not accepted. If percentages are not provided, beneficiaries in the same category share equally.4

What a designation takes to be effective

All accounts

All current contract owners and trustees must sign the form.4

Employer retirement plan

A paper beneficiary form is still required for spousal consent, even where the plan offers online beneficiary designation.4

Beneficiary forms John Hancock issues4

Change of owner and/or beneficiary form (form 1307217)

For annuitys. Available to download.1

Return to

Fax: 1-617-663-3160

Life insurance beneficiary designation form

For life insurance policys. Completed online.3

Change of beneficiary form (form FPBENE)

Completed by group annuity, pension and structured settlement payees. Available to download.5

What John Hancock's agreement says about beneficiaries4

When a designation takes effect

No annuity beneficiary change is effective unless the annuity service office receives and acknowledges it in writing. If acknowledgment does not arrive within 15 calendar days of submission, the owner calls the annuity service office to confirm it was received.2

Changing or revoking a designation

On an annuity, an owner change revokes the interest of any revocable beneficiary. If the new owner does not complete the beneficiary section, the beneficiary defaults to the new owner if living, or to the new owner's estate, and to the entity itself where the new owner is a trust.1

A beneficiary who dies first

For a charity or other entity, its share is reapportioned among the surviving beneficiaries if John Hancock is given satisfactory proof after the death that the entity is not then in existence.4

A minor as beneficiary

Without an adult UTMA custodian or a trust, the payout to a minor is held up by a guardianship requirement.4

Which accounts a trust can hold2

Life insurance policy

John Hancock permits ILIT ownership of its life policies.4

Annuity

Trust ownership is permitted on nonqualified annuity contracts.4

On Venture and Wealthmark variable annuities, when an entity owns the contract and it is annuitized, the annuitant becomes the owner and all distributions become payable to the annuitant, not to the trust.4

An annuity owner change is an absolute assignment, and it may cause the loss of guarantees and rider benefits.1

Trust account forms John Hancock issues2

Change of owner and/or beneficiary form (form 1307217)

For annuitys. Available to download.1

Return to

Fax: 1-617-663-3160

What John Hancock says about trust accounts3

A trust as owner of a policy

The ILIT trustee becomes the policy owner and beneficiary, and pays premiums from trust assets.4

Accelerated benefits, including LifeCare long-term care benefits, are paid to the policy owner, so an ILIT-owned policy pays them to the trustee. The rider allows up to 50% or 100% of the death benefit, capped at $1 million, and reduces the death benefit by the amount plus one year's interest at the policy loan rate.4

Who signs for the trust

Most policies require the signature of all named trustees. A single-trustee signature is accepted only where one trustee has signing authority for all.4

The institution's right to refuse a designation or an account title

Certain entities and special situations need John Hancock's advance approval for trust ownership and are handled case by case.4

Not in John Hancock's published guidance1

  • A beneficiary form to download, for insurance products

Sources6

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from John Hancock primary sources (26 pages reviewed). How we research.

Download these John Hancock instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against John Hancock primary sources. Bring it to the branch or keep it beside the phone.

John Hancock estate support

Lost or Unclaimed Policy / Account Search

Verified Sep 2026

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