
How to name beneficiaries and fund a trust at John Hancock
Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone or by mail
Estate planning with John Hancock policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.
With 14 product types, John Hancock offers a range of transfer options. Some policies support beneficiary designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.
Beneficiary form at John Hancock
Change of owner and/or beneficiary form (form 1307217) (for annuitys), Annuities: Change of beneficiary form (online submission) (for annuitys), Life insurance beneficiary designation form (for life insurance policys) and Change of beneficiary form (form FPBENE).
Open the form →- Sign in or register at John Hancock sign-in and select your policy
- Open the "Policy values" tab and select the "Policy overview" subtab, where beneficiaries are viewed and changes requested
- Trouble with the online account? Call 888-888-8856, Mon-Fri, Eastern Time business hours
- The Annuities Change of beneficiary form is an online submission, with no PDF. Start at the annuity forms page
- Owner changes cannot be done that way: an owner change (including a change to trust ownership) requires the Change of owner and/or beneficiary form
- If you do not receive acknowledgment of an annuity beneficiary change within 15 calendar days, call 800-344-1029 to confirm it was received
- On the sign-in page, click "Register" underneath "Company, trustee, third party administrator" and select "Policy Owner (Trustee)" as your role
- Life insurance: request the beneficiary designation form through the online account or by calling 888-887-2739, or use the life forms hub
- Annuities (owner and/or beneficiary), form 1307217
- Annuity trust or entity ownership, form 130797
- Group annuity, pension and structured settlement payees, form FPBENE
- Beneficiary name, relationship, date of birth, SSN, and allocation percentages
- Primary and contingent percentages must each total one hundred percent. Dollar amounts, fractions, or more than two decimal places (for example 33.333%) are not accepted
- If percentages are not provided, beneficiaries in the same category share equally
- For a trust: the full trust name, the date it was established, the trust EIN, and the trustee names
- For a minor: name an adult custodian rather than the child, in the form "John Doe, custodian for Jimmy Doe, New York UTMA"
- All current contract owners and trustees must sign
- Life insurance: Life Post Issue Services, John Hancock, PO Box 55979, Boston, MA 02205 (overnight: 372 University Avenue, Suite 55979, Westwood, MA 02090)
- Annuities: John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444 (overnight: 372 University Avenue, Suite 55444, Westwood, MA 02090)
- Annuities, New York contracts: PO Box 55445, Boston, MA 02205-5445
- The annuity owner/beneficiary change form can also be faxed to 617-663-3160
- Group annuity, pension and structured settlement payees: John Hancock Fixed Products Administration, PO Box 55446, Boston, MA 02205-5446
- Group annuity, pension and structured settlement payees, overnight: Fixed Products Administration, 372 University Avenue, Suite 55446, Westwood, MA 02090
Required Documents
- Beneficiary's name and relationship
- Beneficiary's date of birth
- Beneficiary's Social Security number
- Allocation percentages for each beneficiary
- Trust name, date established, EIN and trustee names (for a trust)
- Custodian's and child's first and last names (for a minor, on the annuity form). Written with the Uniform Transfers to Minors Act and the governing state, as in "John Doe, custodian for Jimmy Doe, New York UTMA"
- Corporate resolution (for a corporate or business-entity owner)
- Complete copy of the power of attorney (for an attorney-in-fact). John Hancock reserves the right to require proof that the power of attorney is valid and that the principal is alive before making any change
- Sign in or register at John Hancock sign-in and select your policy
- Open the "Policy values" tab and select the "Policy overview" subtab, where beneficiaries are viewed and changes requested
- Trouble with the online account? Call 888-888-8856, Mon-Fri, Eastern Time business hours
- The Annuities Change of beneficiary form is an online submission, with no PDF. Start at the annuity forms page
- Owner changes cannot be done that way: an owner change (including a change to trust ownership) requires the Change of owner and/or beneficiary form
- If you do not receive acknowledgment of an annuity beneficiary change within 15 calendar days, call 800-344-1029 to confirm it was received
- On the sign-in page, click "Register" underneath "Company, trustee, third party administrator" and select "Policy Owner (Trustee)" as your role
- Life insurance: request the beneficiary designation form through the online account or by calling 888-887-2739, or use the life forms hub
- Annuities (owner and/or beneficiary), form 1307217
- Annuity trust or entity ownership, form 130797
- Group annuity, pension and structured settlement payees, form FPBENE
- Beneficiary name, relationship, date of birth, SSN, and allocation percentages
- Primary and contingent percentages must each total one hundred percent. Dollar amounts, fractions, or more than two decimal places (for example 33.333%) are not accepted
- If percentages are not provided, beneficiaries in the same category share equally
- For a trust: the full trust name, the date it was established, the trust EIN, and the trustee names
- For a minor: name an adult custodian rather than the child, in the form "John Doe, custodian for Jimmy Doe, New York UTMA"
- All current contract owners and trustees must sign
- Life insurance: Life Post Issue Services, John Hancock, PO Box 55979, Boston, MA 02205 (overnight: 372 University Avenue, Suite 55979, Westwood, MA 02090)
- Annuities: John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444 (overnight: 372 University Avenue, Suite 55444, Westwood, MA 02090)
- Annuities, New York contracts: PO Box 55445, Boston, MA 02205-5445
- The annuity owner/beneficiary change form can also be faxed to 617-663-3160
- Group annuity, pension and structured settlement payees: John Hancock Fixed Products Administration, PO Box 55446, Boston, MA 02205-5446
- Group annuity, pension and structured settlement payees, overnight: Fixed Products Administration, 372 University Avenue, Suite 55446, Westwood, MA 02090
Required Documents
- Beneficiary's name and relationship
- Beneficiary's date of birth
- Beneficiary's Social Security number
- Allocation percentages for each beneficiary
- Trust name, date established, EIN and trustee names (for a trust)
- Custodian's and child's first and last names (for a minor, on the annuity form). Written with the Uniform Transfers to Minors Act and the governing state, as in "John Doe, custodian for Jimmy Doe, New York UTMA"
- Corporate resolution (for a corporate or business-entity owner)
- Complete copy of the power of attorney (for an attorney-in-fact). John Hancock reserves the right to require proof that the power of attorney is valid and that the principal is alive before making any change
- Name a trust as beneficiary of a policy or contract (revocable living trust, most commonly) — a beneficiary change
- Transfer ownership of a life policy to an ILIT — an ownership change plus a Trust Certification form
- Change the owner of a nonqualified annuity to a trust — a Change of owner and/or beneficiary form plus the Certificate for trust or entity ownership form
- Trust as life insurance beneficiary: the beneficiary designation, completed with the trust name, date established, EIN, and trustees
- ILIT ownership of a life policy: request the ownership change form from your advisor or by calling 888-887-2739, and complete the John Hancock Trust Certification form signed by all named trustees
- Trust ownership of an annuity: form 1307217
- Plus the Certificate for trust or entity ownership, form 130797
- John Hancock states both annuity forms must be completed before it will process the owner change
- A copy of the trust pages that matter: the first page, any pages naming trustees, the signature pages, and any amendments
- Every document must reference the full trust name and the trust date, and the policy or contract number must appear on the trust documents or on a separate letter of direction
- An address for the new trustee(s), so billing and correspondence reach them
- The signature of all named trustees (a single-trustee signature is accepted only where one trustee has signing authority for all)
- Life insurance: Life Post Issue Services, John Hancock, PO Box 55979, Boston, MA 02205 (overnight: 372 University Avenue, Suite 55979, Westwood, MA 02090)
- Annuities: John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444 (New York contracts: PO Box 55445, Boston, MA 02205-5445)
- Annuities, overnight: 372 University Avenue, Suite 55444, Westwood, MA 02090; fax 617-663-3160
Required Documents
- Full trust agreement or the relevant trust pages. The first page, any pages naming trustees, all signature pages, and any amendments
- Trust Employer Identification Number (EIN)
- John Hancock Trust Certification form (for a life insurance policy). Signed by all named trustees
- Certificate for trust or entity ownership form (form 130797) (for annuity trust ownership)
- Change of beneficiary form and/or Change of owner and/or beneficiary form (depending on the arrangement)
- Full trust name and trust date on every document. The policy or contract number appears on the trust documents or on a separate letter of direction
- Mailing address for the new trustee(s)
What John Hancock says about beneficiaries and trusts
Each section is John Hancock's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary2
- Annuity
Complex or conditional beneficiary designations are not accepted on the annuity form. Signing it authorizes John Hancock to interpret the designation to resolve ambiguities, inconsistencies, or omissions.1
Owner changes cannot be made with the online change of beneficiary form. An owner change, including a change to trust ownership, requires the Change of owner and/or beneficiary form.2
- Life insurance policy
Beneficiary changes are requested in the online account (Policy values, then Policy overview) or through the life forms hub.3
Who can be named2
- A trust
A trust can be named as primary or contingent beneficiary.4
- A trust, annuitys
A trust named as annuity beneficiary is paid the death benefit itself. John Hancock does not pay the individuals named inside the trust.1
- A minor
Minor children cannot receive payouts directly; a trust or a custodian is designated.4
How many beneficiaries, and how shares are split
- All accounts
Primary and contingent percentages must each total one hundred percent. Dollar amounts, fractions and percentages with more than two decimal places are not accepted. If percentages are not provided, beneficiaries in the same category share equally.4
What a designation takes to be effective
- All accounts
All current contract owners and trustees must sign the form.4
- Employer retirement plan
A paper beneficiary form is still required for spousal consent, even where the plan offers online beneficiary designation.4
Beneficiary forms John Hancock issues4
- Change of owner and/or beneficiary form (form 1307217)
For annuitys. Available to download.1
Return to
Fax: 1-617-663-3160
- Annuities: Change of beneficiary form (online submission)
For annuitys. Completed online.2
- Life insurance beneficiary designation form
For life insurance policys. Completed online.3
- Change of beneficiary form (form FPBENE)
Completed by group annuity, pension and structured settlement payees. Available to download.5
What John Hancock's agreement says about beneficiaries4
- When a designation takes effect
No annuity beneficiary change is effective unless the annuity service office receives and acknowledges it in writing. If acknowledgment does not arrive within 15 calendar days of submission, the owner calls the annuity service office to confirm it was received.2
- Changing or revoking a designation
On an annuity, an owner change revokes the interest of any revocable beneficiary. If the new owner does not complete the beneficiary section, the beneficiary defaults to the new owner if living, or to the new owner's estate, and to the entity itself where the new owner is a trust.1
- A beneficiary who dies first
For a charity or other entity, its share is reapportioned among the surviving beneficiaries if John Hancock is given satisfactory proof after the death that the entity is not then in existence.4
- A minor as beneficiary
Without an adult UTMA custodian or a trust, the payout to a minor is held up by a guardianship requirement.4
Which accounts a trust can hold2
- Life insurance policy
John Hancock permits ILIT ownership of its life policies.4
- Annuity
Trust ownership is permitted on nonqualified annuity contracts.4
On Venture and Wealthmark variable annuities, when an entity owns the contract and it is annuitized, the annuitant becomes the owner and all distributions become payable to the annuitant, not to the trust.4
An annuity owner change is an absolute assignment, and it may cause the loss of guarantees and rider benefits.1
Trust account forms John Hancock issues2
- Change of owner and/or beneficiary form (form 1307217)
For annuitys. Available to download.1
Return to
Fax: 1-617-663-3160
- Certificate for trust or entity ownership form (form 130797)
For annuitys. Available to download.6
What John Hancock says about trust accounts3
- A trust as owner of a policy
The ILIT trustee becomes the policy owner and beneficiary, and pays premiums from trust assets.4
Accelerated benefits, including LifeCare long-term care benefits, are paid to the policy owner, so an ILIT-owned policy pays them to the trustee. The rider allows up to 50% or 100% of the death benefit, capped at $1 million, and reduces the death benefit by the amount plus one year's interest at the policy loan rate.4
- Who signs for the trust
Most policies require the signature of all named trustees. A single-trustee signature is accepted only where one trustee has signing authority for all.4
- The institution's right to refuse a designation or an account title
Certain entities and special situations need John Hancock's advance approval for trust ownership and are handled case by case.4
Not in John Hancock's published guidance1
- A beneficiary form to download, for insurance products
Sources6
- 1.Change of owner and/or beneficiary form (form 1307217)
- 2.Individual annuities forms
- 3.John Hancock life forms hub
- 4.John Hancock beneficiary and trust ownership guidance
- 5.Change of beneficiary form (form FPBENE)
- 6.Certificate for trust or entity ownership form (form 130797)
Sources
- johnhancock.com
- life.customer.johnhancock.com
- manulife.com
- retirement.johnhancock.com
- secure.johnhancockinsurance.com
Data sourced from John Hancock primary sources (26 pages reviewed). How we research.
Download these John Hancock instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against John Hancock primary sources. Bring it to the branch or keep it beside the phone.
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