Estate planning at John Hancock
How to protect 14 John Hancock accounts — manage beneficiaries online, fund a trust by mail, and file claims through John Hancock's Lost or Unclaimed Policy / Account Search
John Hancock Customer Service
Life Post Issue Services, John Hancock, PO Box 55979, Boston, MA 02205
Life Post Issue - Claims (life insurance death benefit claims)
Life Post Issue - Claims, John Hancock, PO Box 55979, Boston, MA 02205 | Overnight: Life Post Issue - Claims, John Hancock, 372 University Avenue, Suite 55979, Westwood, MA 02090
With 14 products relevant to estate planning, John Hancock policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with John Hancock are what determine who receives the death benefit.
Beneficiary designations at John Hancock can be managed online, by mail, and by phone, typically taking 10-15 minutes online; 15-30 minutes by mail. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
There are two sides to estate planning at John Hancock: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 14 account types at John Hancock.
View details →When someone dies
Death claim process
Contact John Hancock's Lost or Unclaimed Policy / Account Search to file a claim. 8-step process, 9 required documents, and contact information for survivors.
View details →Reach John Hancock's Lost or Unclaimed Policy / Account Search at 1-888-887-2739 for help with any of these procedures.
Sources
Data sourced from John Hancock primary sources (18 pages reviewed). How we research.
John Hancock Customer Service
Life Post Issue Services, John Hancock, PO Box 55979, Boston, MA 02205
Life Post Issue - Claims (life insurance death benefit claims)
Life Post Issue - Claims, John Hancock, PO Box 55979, Boston, MA 02205 | Overnight: Life Post Issue - Claims, John Hancock, 372 University Avenue, Suite 55979, Westwood, MA 02090
Estate planning articles
Learn how to protect your John Hancock accounts and other assets with trusts, beneficiary designations, and estate planning documents.
