What to do when a IMCU account holder dies
Contact IMCU — 3-step process, 5 required documents, and pod and joint accounts processed upon verification of documents; estate accounts vary based on probate requirements
Member Services
Phone1-317-248-8556
Toll-Free1-800-556-9268
Emailmembers@imcu.com
Mailing Address
Indiana Members Credit Union, P.O. Box 47769, Indianapolis, IN 46247
QPhone (Phone Banking)
Fraud Department
Lost/Stolen Credit Card
WebsiteLearn more→
Member Services
Phone1-317-248-8556
Toll-Free1-800-556-9268
Emailmembers@imcu.com
Mailing Address
Indiana Members Credit Union, P.O. Box 47769, Indianapolis, IN 46247
QPhone (Phone Banking)
Fraud Department
Lost/Stolen Credit Card
WebsiteLearn more→
Death Claims (via Member Services)
Phone1-800-556-9268
Mailing Address
Indiana Members Credit Union, C/O Member Services, P.O. Box 47769, Indianapolis, Indiana 46247
Verified Apr 2026
After a IMCU member dies, the Death Claims (via Member Services) manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
The first step is contacting IMCU at 1-800-556-9268 with the account holder's full name, account numbers, and a certified death certificate in hand.
Death claim process
Follow these steps to file a death claim with IMCU:
Filing a claim
1
Contact IMCU Member Services at 800-556-9268 or 317-248-8556, or visit any branch to report the death
2
Gather required documents based on account type
3
Submit documentation for the applicable account type:
- For POD accounts: beneficiary provides certified death certificate and government-issued photo ID to claim funds
- For joint accounts with right of survivorship: surviving owner provides certified death certificate to remove deceased
- For non-POD/non-joint accounts: executor or administrator provides estate documents (Letters Testamentary or Letters of Administration)
- For IRA accounts: designated beneficiary provides certified death certificate and completes distribution paperwork
- For trust-titled accounts: successor trustee provides trust document, death certificate, and trustee identification
Required Documents
- Certified death certificate
- Government-issued photo ID for claimant
- Letters Testamentary or Letters of Administration (if no POD/joint account)
- Small Estate Affidavit (if estate qualifies under Indiana law)
- Trust documents (if trust is named as beneficiary or for trust-titled accounts)
IMCU may place a hold on accounts upon notification of a member death. All pending transactions may be processed before funds are released to beneficiaries or the estate.
Expected timelines at IMCU: POD and joint accounts processed upon verification of documents; estate accounts vary based on probate requirements. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.
Documentation required by IMCU includes Certified death certificate, Government-issued photo ID for claimant, and Letters Testamentary or Letters of Administration (if no POD/joint account), along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
Yes. IMCU accepts trust designations on deposit accounts including checking, savings, money market, and share certificates. The account is treated as a trust account designation under the membership agreement: funds are payable to the account owner(s) during their lifetimes and pass to the surviving trust beneficiary/payee upon the last owner's death. This differs from IRA accounts, for which POD and trust account designations do not apply; IRAs require a separate beneficiary designation directly on the IRA.
Under the IMCU membership agreement, when more than one POD or trust beneficiary survives the last account owner, the funds are distributed in equal shares and without rights of survivorship, unless state law provides otherwise. This means each surviving beneficiary receives an equal portion and no beneficiary automatically inherits another's share if a co-beneficiary predeceases them. Members who want unequal allocations or per-stirpes distribution should specify percentage shares when completing the beneficiary designation.
Survivorship controls over a POD designation. IMCU joint accounts include rights of survivorship by default, meaning the entire account passes to the surviving owner(s) when one owner dies; a POD beneficiary does not receive anything until all owners have died. A surviving owner's interest is also subject to the credit union's statutory lien for any obligations of the deceased owner. Members who want a POD beneficiary to receive a share immediately at the first death should hold the account individually rather than jointly.
IMCU offers IRA certificates and IRA savings accounts that a named beneficiary can inherit. Non-spouse beneficiaries are generally required by IRS rules to take distributions within 10 years of the original owner's death (post-SECURE Act). The specific rollover options and distribution schedule depend on the beneficiary's relationship to the deceased and the IRS rules in effect at the time of death. IMCU's retirement planning team (via LPL Financial, reachable at 317.610.3945) can assist beneficiaries in determining distribution options. IMCU does not offer a dedicated online death-claim portal; beneficiaries should call Member Services at 800.556.9268 to begin the process.
IMCU's Death Claims (via Member Services) can be reached by phone at 1-800-556-9268 for questions throughout the claims process.
When the deceased had multiple IMCU accounts, some may need separate claims while others can be handled together. The Death Claims (via Member Services) can clarify what's needed for each account type.
Member Services
Phone1-317-248-8556
Toll-Free1-800-556-9268
Emailmembers@imcu.com
Mailing Address
Indiana Members Credit Union, P.O. Box 47769, Indianapolis, IN 46247
QPhone (Phone Banking)
Fraud Department
Lost/Stolen Credit Card
WebsiteLearn more→
Member Services
Phone1-317-248-8556
Toll-Free1-800-556-9268
Emailmembers@imcu.com
Mailing Address
Indiana Members Credit Union, P.O. Box 47769, Indianapolis, IN 46247
QPhone (Phone Banking)
Fraud Department
Lost/Stolen Credit Card
WebsiteLearn more→
Death Claims (via Member Services)
Phone1-800-556-9268
Mailing Address
Indiana Members Credit Union, C/O Member Services, P.O. Box 47769, Indianapolis, Indiana 46247
Verified Apr 2026
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