Estate planning at HSBC

How to protect 10 HSBC accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims

HSBC

Subsidiary of HSBC Holdings plc

us.hsbc.com
HSBC logo
Mailing Address

HSBC Bank USA, N.A., P.O. Box 9, Buffalo, NY 14240

Premier (US/Canada, 24/7)
Personal Banking
Personal Banking (international)
Mortgage Customer Service
Premier Mortgage Customer Service
Private Bank Mortgage Customer Service
Lost or Stolen Cards (24/7)
Mailing Address

HSBC Bank USA, N.A., P.O. Box 9, Buffalo, NY 14240

Premier (US/Canada, 24/7)
Personal Banking
Personal Banking (international)
Mortgage Customer Service
Premier Mortgage Customer Service
Private Bank Mortgage Customer Service
Lost or Stolen Cards (24/7)

Bereavement support (handled on the Premier line; HSBC publishes no separate estates department or bereavement mailing address)

Mailing Address

HSBC Bank USA, N.A., P.O. Box 9, Buffalo, NY 14240 (general deposit correspondence; Premier clients: HSBC Premier Service Center, P.O. Box 22, Buffalo, NY 14240 -- confirm the correct address on the bereavement call)

Mortgage / HELOC Successor in Interest
Legacy HSBC East Coast branch or online account, now Citizens
Legacy HSBC California retail branch account, now Cathay Bank
Verified Jul 2026

HSBC offers 10 consumer accounts that interact with estate planning in distinct ways. Of those, 8 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.

Beneficiary designations at HSBC can be managed in branch and by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

There are two sides to estate planning at HSBC: setting things up while you're alive, and the process survivors follow after a death.

Because HSBC serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.


Frequently asked questions

Yes -- notarization is mandatory. Download the HSBC Change or Remove a Beneficiary Package (Deposit Accounts) and print all pages. To change a beneficiary you complete the Fiduciary Account Change Beneficiary Form plus the Fiduciary Deposit Agreement; to remove the last beneficiary you complete the Fiduciary Account Change Beneficiary Form plus the Master Deposit Agreement. The package requires the Fiduciary Account Change Beneficiary Form to be notarized by a Notary Public, either at an HSBC Wealth Center or through an outside notary service. Mail the completed, notarized package to HSBC Bank USA, NA, Attn: Account Opening, PO Box 9, Buffalo, NY 14240. There is no online path for beneficiary changes. Beneficiaries on a brokerage or IRA account at HSBC Securities (USA) Inc. are handled separately, through your Wealth Relationship Manager.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from HSBC primary sources (21 pages reviewed). How we research.

Estate planning articles

Learn how to protect your HSBC accounts and other assets with trusts, beneficiary designations, and estate planning documents.