What to do when a Grow Financial account holder dies
Contact Grow Financial — 6-step process, 6 required documents, and pod and joint accounts typically process within 5-10 business days after complete documentation is received. probate-dependent claims vary based on court timelines.
Phone1-800-839-6328
Fax1-813-832-2080
Mailing Address
Grow Financial FCU, P.O. Box 89909, Tampa, FL 33689-0415
WebsiteLearn more→
Phone1-800-839-6328
Fax1-813-832-2080
Mailing Address
Grow Financial FCU, P.O. Box 89909, Tampa, FL 33689-0415
WebsiteLearn more→
Deposit Servicing (Death Certificates)
Phone1-800-839-6328
Toll-Free1-800-839-6328
Fax813-832-2088
Mailing Address
Grow Financial FCU, P.O. Box 89669, Tampa, FL 33689-0411
Verified May 2026
After a Grow Financial member dies, the Deposit Servicing (Death Certificates) manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
Begin by calling Grow Financial at 1-800-839-6328. You will need the deceased's full name, account numbers, and a certified death certificate to get the process started.
Death claim process
Here is the step-by-step death claim process at Grow Financial:
Filing a claim
1
Contact Grow Financial at 800-839-6328 or visit a store location to notify of the member's passing
2
Provide the deceased member's name, account number, and date of death
3
Submit a certified copy of the death certificate
4
Provide documentation based on account type:
- POD accounts: named beneficiary provides government-issued ID and completes claim paperwork
- Joint accounts with right of survivorship: surviving owner provides ID and death certificate; funds pass automatically
- Trust accounts: successor trustee provides trust document, trustee ID, and death certificate
- Accounts without POD, joint owner, or trust: executor/administrator provides Letters Testamentary or Letters of Administration from probate court
5
Grow Financial reviews documentation and processes the claim
6
Funds are distributed per beneficiary designation, trust terms, or estate instructions
Required Documents
- Certified death certificate
- Government-issued photo ID for claimant
- Letters Testamentary or Letters of Administration (if no POD/joint/trust)
- Trust documents and successor trustee identification (if trust account)
- Small Estate Affidavit (if estate qualifies under Florida or South Carolina law)
- Proof of relationship to deceased (if required)
Death certificates can be faxed to 813-832-2088. Deposit Servicing fax: 813-832-2088. Regional contact numbers: Hillsborough 813-837-2451, Manatee 941-827-4100, Pasco 727-376-0300, Pinellas 727-791-4206, Polk 863-583-8250. South Carolina: Midlands 803-705-3121, Low Country 843-285-4424. For investment accounts held through LPL Financial, contact your LPL advisor separately.
How long the process takes at Grow Financial: POD and joint accounts typically process within 5-10 business days after complete documentation is received. Probate-dependent claims vary based on court timelines. The most common reason for delays is missing or incomplete documentation, so submitting everything upfront is the best way to keep things moving.
Grow Financial requires several documents to process a claim, including Certified death certificate, Government-issued photo ID for claimant, and Letters Testamentary or Letters of Administration (if no POD/joint/trust), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Frequently asked questions
Grow Financial has a dedicated Deposit Servicing fax line for death certificates at 813-832-2088. Certified copies can also be mailed to Grow Financial FCU, P.O. Box 89669, Tampa, FL 33689-0411, or delivered to any store location.
If the deceased member held a deposit account at Grow Financial with no POD beneficiary, no joint owner with right of survivorship, and no trust title, the account is part of the probate estate. In Florida, accounts may be releasable via a Small Estate Affidavit only if the estate qualifies under Florida summary administration rules. South Carolina has a separate small-estate affidavit procedure with its own dollar threshold and waiting period. Grow Financial reviews the affidavit and supporting documents before releasing funds; the threshold and process are set by state law, not the credit union.
Grow Financial's Deposit Servicing (Death Certificates) can be reached by phone at 1-800-839-6328 and fax at 813-832-2088 for questions throughout the claims process.
When the deceased had multiple Grow Financial accounts, some may need separate claims while others can be handled together. The Deposit Servicing (Death Certificates) can clarify what's needed for each account type.
Phone1-800-839-6328
Fax1-813-832-2080
Mailing Address
Grow Financial FCU, P.O. Box 89909, Tampa, FL 33689-0415
WebsiteLearn more→
Phone1-800-839-6328
Fax1-813-832-2080
Mailing Address
Grow Financial FCU, P.O. Box 89909, Tampa, FL 33689-0415
WebsiteLearn more→
Deposit Servicing (Death Certificates)
Phone1-800-839-6328
Toll-Free1-800-839-6328
Fax813-832-2088
Mailing Address
Grow Financial FCU, P.O. Box 89669, Tampa, FL 33689-0411
Verified May 2026
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