Estate planning at GreenState CU
How to protect 12 GreenState CU accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through GreenState CU's GreenState Trust Services (Members Trust Company)
Member Assistance Center
Phone1-319-339-1000
Toll-Free1-800-397-3790
Emailmac@greenstate.org
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
New deposit account inquiries
Telephone banking
Lost or stolen card (from abroad)
WebsiteLearn more→
GreenState Trust Services (Members Trust Company)
Phone1-515-955-0603
Toll-Free1-800-397-3790
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
Jessica Davie, CTFA - Trust Officer
Indira Velazquez - Trust Administrator
WebsiteLearn more→
Member Assistance Center (deceased member accounts)
Phone1-319-339-1000
Toll-Free1-800-397-3790
Emailmac@greenstate.org
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
IRA Department mail (Attn: IRA Department, 2355 Landon Rd, North Liberty, IA 52317)
WebsiteNotify online→
Verified Jul 2026
GreenState CU offers 12 accounts, each with its own rules for what happens when a member dies. As a membership-based credit union, GreenState CU branch network is in Iowa, Illinois, and Nebraska (https://www.greenstate.org/about-greenstate/locations-atms). Membership is open to anyone living or working in Iowa, or in these bordering counties: Illinois (Boone, Carroll, DuPage, Hancock, Henderson, Henry, Jo Daviess, Kane, Knox, McHenry, Mercer, Ogle, Rock Island, Stephenson, Warren, Whiteside, Will County north of I-80, Winnebago), Nebraska (Dakota, Thurston, Burt, Washington, Douglas, Sarpy, Cass, Otoe), South Dakota (Union, Lincoln, Minnehaha, Moody, Brookings), and Wisconsin (Crawford, Grant, Lafayette). University of Iowa students, staff, and alumni are eligible, as are direct relatives of current members and members of the Iowa Consumer Council / American Consumer Council. Verified 2026-07-12 at https://www.greenstate.org/about-greenstate/join-greenstate. Some transfer automatically to a named beneficiary, others can be held in a trust, and a few may require probate if no plan is in place.
Beneficiary designations at GreenState CU can be managed in branch, by mail, and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
There are two sides to estate planning at GreenState CU: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 12 account types at GreenState CU.
View details →When someone dies
Death claim process
Contact GreenState CU's GreenState Trust Services (Members Trust Company) to file a claim. 5-step process, 6 required documents, and contact information for survivors.
View details →For questions about any of these procedures, contact GreenState CU's GreenState Trust Services (Members Trust Company) at 1-800-397-3790.
GreenState CU operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Frequently asked questions
The $5 membership share savings account is what holds the membership open, and GreenState will not close it while the member still has an open loan, credit card, mortgage, certificate, money market, or checking account. An executor therefore has to unwind everything else first -- pay off or refinance the debts, redeem the certificates, drain the checking and money market accounts -- and close the share account last. Remaining funds are mailed out as an official check rather than paid in cash.
No. On a trust-titled deposit account GreenState is only the depository -- your trustee runs the account, and GreenState does not monitor or enforce the terms of the trust. Naming a corporate trustee is a separate engagement with GreenState Trust Services, which is powered by Members Trust Company, a federal thrift regulated by the Office of the Comptroller of the Currency. Trust and investment products through Members Trust Company are not NCUA/NCUSIF/FDIC insured and may lose value. Consultation requests go through https://www.greenstate.org/invest-insure/trust/consultation-request.
Sources
Data sourced from GreenState CU primary sources (19 pages reviewed). How we research.
Member Assistance Center
Phone1-319-339-1000
Toll-Free1-800-397-3790
Emailmac@greenstate.org
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
New deposit account inquiries
Telephone banking
Lost or stolen card (from abroad)
WebsiteLearn more→
GreenState Trust Services (Members Trust Company)
Phone1-515-955-0603
Toll-Free1-800-397-3790
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
Jessica Davie, CTFA - Trust Officer
Indira Velazquez - Trust Administrator
WebsiteLearn more→
Member Assistance Center (deceased member accounts)
Phone1-319-339-1000
Toll-Free1-800-397-3790
Emailmac@greenstate.org
Mailing Address
GreenState Credit Union, PO Box 800, North Liberty, IA 52317-0800
IRA Department mail (Attn: IRA Department, 2355 Landon Rd, North Liberty, IA 52317)
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your GreenState CU accounts and other assets with trusts, beneficiary designations, and estate planning documents.
