
What to do when a GE Credit Union account holder dies
Report the death to GE Credit Union's Relationship Banking at 1-800-542-7093
The Relationship Banking at GE Credit Union coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.
Death claim process
Follow these steps to file a death claim with GE Credit Union:
Filing a claim
Required Documents
- Death certificateAlways required.
- Letters of Testamentary or Letters of Administration, where the account passes through the estate
- Employer Identification Number (EIN) for the estate
- State identification for the executor or administrator
- Government-issued photo ID for the claimant
- Relief from Administration documents, where the Ohio probate court has released the estate from administration
- Court-appointed documentation
- Trust agreement or Certificate of Trust, and the trustee's ID, for a trust-titled account
- Distribution paperwork, for an inherited IRA or HSA
What happens to each kind of account8
- Joint account with survivorship
"Upon the death of any joint owner, any money in the accounts will pass to the surviving joint owner(s)."1
Joint and payable-on-death accounts are released once the death certificate, the claimant's ID, and survivorship or beneficiary status are verified.2
- Payable-on-death account
On a payable-on-death or revocable trust account, beneficiaries can withdraw only once every person who created the account has died, and only a beneficiary then living takes. Several surviving beneficiaries take equal shares without right of survivorship.1
By default a beneficiary who died first drops out: that share is not passed to the beneficiary's children.1
- Account in one name
An individual account with no payable-on-death beneficiary passes through the estate. The personal representative claims it with Letters or a relief-from-administration order.2
- IRA
The named beneficiary claims the IRA directly and completes distribution paperwork. It does not pass through the deposit-account route.2
- Health savings account
The named beneficiary claims the HSA directly and completes distribution paperwork. It does not pass through the deposit-account route.2
- Trust account
For a trust-titled account, the successor trustee presents the trust instrument and trustee ID.2
- Certificate of deposit
If the certificate has an individual owner and no listed beneficiaries, "the funds will be disbursed to the estate for the deceased member without penalty". Beneficiaries listed on an individual certificate are paid "without penalty", and on a joint certificate "No penalties will be assessed".3
The early withdrawal penalty is 90 days of dividends for terms under 18 months and 180 days for terms of 18 months or more. The disclosures say "EWP fees will be waived in accordance with federal regulations."1
Certificates renew automatically into the same term unless the credit union is told otherwise before maturity.2
State requirements GE Credit Union statesOhio
- Ohio
For a small Ohio estate, GECU accepts the paperwork from either a relief from administration or a summary release from administration.2
State law on paying a balance without lettersKentucky
- Kentucky
KRS 391.030(2)
Kentucky law directs a credit union to pay from a deceased member's balance on an order of the court, without letters testamentary or letters of administration.KRS 391.030(2)Verified Oct 3, 2026View source
Paid to: surviving spouse
Limit: $2,500 in total from every holder
The section sets further conditions.
Accounts handled elsewhere1
- GECU Mortgage Department
The deceased member's loans, which are handled separately from deposits2
Phone: 1-513-577-8981
What GE Credit Union provides to the estate2
What GE Credit Union's agreement and guidance say7
- Telling the institution
Prompt notice of the death is the member's own agreed obligation under the Deposit Account Disclosures.1
- Payments after the death
GECU "may pay or certify checks drawn on or before the date of death or legal incompetence for up to ten (10) days after your death or legal incompetence unless ordered to stop payment by someone claiming an interest in the account."1
- Powers of attorney
An authorized signer's and an agent's authority both end at the owner's death, but GECU may keep honoring an authorized signer's transactions until it has written notice or actual knowledge and a reasonable opportunity to act.2
- Disputes between claimants
GECU may refuse payment while a claim adverse to the member's interest is raised by "others claiming an interest as survivors or beneficiaries of your account", and may hold the funds for as long as it reasonably needs to let a legal proceeding resolve it.1
- Which state governs the account
The Deposit Account Disclosures are subject to Ohio law.1
- Fees
Account research costs $30 per hour with a one-hour minimum charge. Overnight mail is $25 per request, and a money order or cashier's check $5 per item.4
- Dormant and unclaimed accounts
A savings, checking or money market account with no transaction activity for 365 calendar days and no contact takes a $6 monthly inactivity fee; Christmas Club, Vacation Club, HSAs and IRAs are exempt. GECU may close an account without further notice once fees reduce it to zero.2
After five years with no contact, the balance "will be considered unclaimed funds and may be forwarded to the Ohio Department of Commerce", with a $20 escheatment processing fee.2
Not in GE Credit Union's published guidance1
- Terms in its agreements for a customer's death, for lending products
Sources4
- 1.Deposit Account Disclosures, 1000-0002-Rev-08.26
- 2.Deceased Accounts
- 3.A Guide for Settling GECU Accounts
- 4.Schedule of Fees, effective March 1, 2025
GE Credit Union's Relationship Banking can be reached by phone at 1-800-542-7093 and email at specializedaccounts@gecreditunion.org for questions throughout the claims process.
Sources
(3)·
Data sourced from GE Credit Union primary sources (17 pages reviewed). How we research.
GE Credit Union death claims support
Relationship Banking (Deceased Accounts)
Phone
Toll-free
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Mailing address
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