Estate planning at Everlake Life
How to protect 12 Everlake Life accounts — manage beneficiaries online, fund a trust by mail, and file death claims
Brand change
Formerly Allstate Life Insurance Company. Allstate sold its life insurance business to Blackstone-managed entities in November 2021 (~$4 billion), and the company was renamed Everlake Life Insurance Company. In-force policies originally issued by Allstate Life are now serviced under the Everlake brand; servicing was administered by Allstate through a transition and migrated to Transaction Applications Group, Inc. (TAG), an NTT Data company, in phases completing June 8, 2026. This is the current active record. Effective November 2021.
The procedures below reflect Everlake Life's accounts. Account servicing may transfer as the change takes effect.
Customer Service (via TAG / NTT Data)
Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
Customer Service (via TAG / NTT Data)
Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
Life and Annuity Claims (via TAG / NTT Data)
Everlake Life Claims, P.O. Box 83328, Lincoln, NE 68501
With 12 products relevant to estate planning, Everlake Life policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with Everlake Life are what determine who receives the death benefit.
Beneficiary designations at Everlake Life can be managed online, by mail, and by phone, typically taking 15-30 minutes. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Everlake Life has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 12 account types at Everlake Life.
View details →When someone dies
Death claim process
7-step process, 7 required documents, and contact information for survivors.
View details →
Sources
Data sourced from Everlake Life primary sources (21 pages reviewed). How we research.
Customer Service (via TAG / NTT Data)
Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
Customer Service (via TAG / NTT Data)
Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
Life and Annuity Claims (via TAG / NTT Data)
Everlake Life Claims, P.O. Box 83328, Lincoln, NE 68501
Estate planning articles
Learn how to protect your Everlake Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
