How to name beneficiaries and fund a trust at Everlake Life
Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone or by mail
Everlake Life operates under a new nameRebranded, effective November 2021
Formerly Allstate Life Insurance Company. Allstate sold its life insurance business to Blackstone-managed entities in November 2021 (~$4 billion), and the company was renamed Everlake Life Insurance Company. In-force policies originally issued by Allstate Life are now serviced under the Everlake brand; servicing was administered by Allstate through a transition and migrated to Transaction Applications Group, Inc. (TAG), an NTT Data company, in phases completing June 8, 2026. This is the current active record.
Estate planning with Everlake Life policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.
Across 12 product types, Everlake Life policies vary in how they transfer at death. The sections below walk through beneficiary designations, trust funding options, and which products support each method.
Beneficiary form at Everlake Life
Beneficiary Designation / Change Form, life insurance (for life insurance policys), Beneficiary Designation / Change Form, variable universal life (for life insurance policys), Beneficiary Designation / Change Form, annuities (for annuitys) and Beneficiary Designation / Change Form, variable annuities (Helmsman, Horizon, RightFit) (for annuitys).
- Life insurance: 1-844-953-0347
- Variable universal life: 1-833-879-0774
- Annuities (general): 1-844-953-2815
- Variable annuities (Helmsman, Horizon, RightFit): 1-833-879-0774
- GoodForLife (migrated from Allstate to TAG effective June 8, 2026): use the life servicing line 1-844-953-0347 or follow your TAG transition letter
- Primary and contingent beneficiary information including full legal names, dates of birth, Social Security numbers, and relationship to owner
- For trusts: provide trust name, trust date, and taxpayer identification number (EIN)
- Life insurance: Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
- Variable universal life: Everlake Life Customer Service, P.O. Box 82207, Lincoln, NE 68501
- Annuities (general): Everlake Customer Support, P.O. Box 83328, Lincoln, NE 68501
- Variable annuities (Helmsman, Horizon, RightFit): Everlake Customer Support, P.O. Box 82207, Lincoln, NE 68501
- Overnight (life/general annuity): Everlake Life Customer Service, 777 Research Dr, Lincoln, NE 68521
- Fax (life/general annuity): 1-833-636-0034
- Fax (VUL/variable annuity): 1-833-636-0035
- Note: beneficiary and correspondence forms go to the Lincoln, NE PO Boxes above; premium payments instead go to Everlake Life Customer Service, P.O. Box 6009, Carol Stream, IL 60197-6009
Required Documents
- Each beneficiary's full legal name, date of birth and Social Security number (for each primary and contingent beneficiary)
- Each beneficiary's relationship to the owner (for each primary and contingent beneficiary)
- Trust name, trust date and EIN (when naming a trust)
- Beneficiary change form, signed and dated (by mail or fax)
- Life insurance: 1-844-953-0347
- Variable universal life: 1-833-879-0774
- Annuities (general): 1-844-953-2815
- Variable annuities (Helmsman, Horizon, RightFit): 1-833-879-0774
- GoodForLife (migrated from Allstate to TAG effective June 8, 2026): use the life servicing line 1-844-953-0347 or follow your TAG transition letter
- Primary and contingent beneficiary information including full legal names, dates of birth, Social Security numbers, and relationship to owner
- For trusts: provide trust name, trust date, and taxpayer identification number (EIN)
- Life insurance: Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
- Variable universal life: Everlake Life Customer Service, P.O. Box 82207, Lincoln, NE 68501
- Annuities (general): Everlake Customer Support, P.O. Box 83328, Lincoln, NE 68501
- Variable annuities (Helmsman, Horizon, RightFit): Everlake Customer Support, P.O. Box 82207, Lincoln, NE 68501
- Overnight (life/general annuity): Everlake Life Customer Service, 777 Research Dr, Lincoln, NE 68521
- Fax (life/general annuity): 1-833-636-0034
- Fax (VUL/variable annuity): 1-833-636-0035
- Note: beneficiary and correspondence forms go to the Lincoln, NE PO Boxes above; premium payments instead go to Everlake Life Customer Service, P.O. Box 6009, Carol Stream, IL 60197-6009
Required Documents
- Each beneficiary's full legal name, date of birth and Social Security number (for each primary and contingent beneficiary)
- Each beneficiary's relationship to the owner (for each primary and contingent beneficiary)
- Trust name, trust date and EIN (when naming a trust)
- Beneficiary change form, signed and dated (by mail or fax)
- Life insurance: 1-844-953-0347
- Variable universal life: 1-833-879-0774
- Annuities (general): 1-844-953-2815
- Variable annuities (Helmsman, Horizon, RightFit): 1-833-879-0774
- GoodForLife (migrated from Allstate to TAG effective June 8, 2026): use the life servicing line 1-844-953-0347 or follow your TAG transition letter
- Primary and contingent beneficiary information including full legal names, dates of birth, Social Security numbers, and relationship to owner
- For trusts: provide trust name, trust date, and taxpayer identification number (EIN)
- Life insurance: Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
- Variable universal life: Everlake Life Customer Service, P.O. Box 82207, Lincoln, NE 68501
- Annuities (general): Everlake Customer Support, P.O. Box 83328, Lincoln, NE 68501
- Variable annuities (Helmsman, Horizon, RightFit): Everlake Customer Support, P.O. Box 82207, Lincoln, NE 68501
- Overnight (life/general annuity): Everlake Life Customer Service, 777 Research Dr, Lincoln, NE 68521
- Fax (life/general annuity): 1-833-636-0034
- Fax (VUL/variable annuity): 1-833-636-0035
- Note: beneficiary and correspondence forms go to the Lincoln, NE PO Boxes above; premium payments instead go to Everlake Life Customer Service, P.O. Box 6009, Carol Stream, IL 60197-6009
Required Documents
- Each beneficiary's full legal name, date of birth and Social Security number (for each primary and contingent beneficiary)
- Each beneficiary's relationship to the owner (for each primary and contingent beneficiary)
- Trust name, trust date and EIN (when naming a trust)
- Beneficiary change form, signed and dated (by mail or fax)
- Life insurance (ILIT ownership transfer): 1-844-953-0347
- Variable universal life (ILIT ownership transfer): 1-833-879-0774
- Annuities (trust as beneficiary or owner): 1-844-953-2815
- Variable annuities (Helmsman, Horizon, RightFit): 1-833-879-0774
- Trust name, trust date, and taxpayer identification number (EIN)
- Trustee name and contact information
- For life insurance ILIT transfers: complete the ownership transfer form
- For annuity trust beneficiary designation: complete the beneficiary change form
- Life insurance: P.O. Box 83328, Lincoln, NE 68501 (Fax: 1-833-636-0034)
- Variable universal life: P.O. Box 82207, Lincoln, NE 68501 (Fax: 1-833-636-0035)
- Annuities (general): P.O. Box 83328, Lincoln, NE 68501 (Fax: 1-833-636-0034)
- Variable annuities: P.O. Box 82207, Lincoln, NE 68501 (Fax: 1-833-636-0035)
Required Documents
- Ownership transfer form, completed (for life insurance)
- Beneficiary change form, completed (for an annuity)
- Trust document or Certificate of Trust. Either the full trust instrument or a Certificate of Trust is accepted
- Trust amendment pages (if applicable)
- Trust name, trust date and EIN
- Trustee identification and contact information
What Everlake Life says about beneficiaries and trusts
Each section is Everlake Life's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary2
- Life insurance policy
Everlake's transition FAQ excludes Whole Life Advantage, Universal Life 100R and Universal Life Premier from the Customer Hub. Holders of those policies change beneficiaries by phone and mail.1
GoodForLife policies moved from Allstate to TAG on June 8, 2026. Holders use the Everlake Customer Hub or the life servicing line, or follow their TAG transition letter.2
- Annuity
Everlake's transition FAQ excludes variable annuities and structured settlements from the Customer Hub. Holders of those contracts change beneficiaries by phone and mail.1
Who can be named1
- A trust
A trust can be named as a primary or contingent beneficiary.2
What a designation takes to be effective
- Annuity
Spousal consent may be required for a qualified retirement annuity.2
Beneficiary forms Everlake Life issues4
- Beneficiary Designation / Change Form, life insurance
For life insurance policys. Completed by the owner. Sent by the institution on request.2, 3
Return to
Fax: 1-833-636-0034
Mailing address: Everlake Life Customer Service, P.O. Box 83328, Lincoln, NE 68501
- Beneficiary Designation / Change Form, variable universal life
For life insurance policys. Completed by the owner. Sent by the institution on request.2, 3
Return to
Fax: 1-833-636-0035
Mailing address: Everlake Life Customer Service, P.O. Box 82207, Lincoln, NE 68501
- Beneficiary Designation / Change Form, annuities
For annuitys. Completed by the owner. Sent by the institution on request.2, 3
Return to
Fax: 1-833-636-0034
Mailing address: Everlake Customer Support, P.O. Box 83328, Lincoln, NE 68501
- Beneficiary Designation / Change Form, variable annuities (Helmsman, Horizon, RightFit)
For annuitys. Completed by the owner. Sent by the institution on request.2, 3
Return to
Fax: 1-833-636-0035
Mailing address: Everlake Customer Support, P.O. Box 82207, Lincoln, NE 68501
Which accounts a trust can hold2
- Life insurance policy
Ownership of a life insurance policy can be assigned to an irrevocable life insurance trust (ILIT).2
- Annuity
Ownership of a non-qualified annuity can be transferred to a trust. A qualified retirement annuity cannot be owned by a trust.2
Trust account forms Everlake Life issues2
- Ownership transfer form, life insurance
For life insurance policys. Sent by the institution on request.2
Return to
Fax: 1-833-636-0034
Mailing address: P.O. Box 83328, Lincoln, NE 68501
- Ownership transfer form, variable universal life
For life insurance policys. Sent by the institution on request.2
Return to
Fax: 1-833-636-0035
Mailing address: P.O. Box 82207, Lincoln, NE 68501
Not in Everlake Life's published guidance1
- A beneficiary form to download
Sources3
- 1.Everlake transition FAQ
- 2.Everlake customer service lines and mailing addresses
- 3.Everlake Customer Hub
Sources
Data sourced from Everlake Life primary sources (23 pages reviewed). How we research.
Download these Everlake Life instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Everlake Life primary sources. Bring it to the branch or keep it beside the phone.
Everlake Life estate support
Customer Service (via TAG / NTT Data)
Phone
Variable Universal Life / Registered Products
Annuities (General)
Variable Annuities (Helmsman/Horizon/RightFit)
GoodForLife (migrated to TAG June 8, 2026; use life line)
Structured Settlement Department / Pension Buyout Department
Long Term Care Administrative Office (Woodland Hills, CA)
Fax
Hours
Mailing address
Website
Estate requests go through general customer service.
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