What to do when a Erie Insurance account holder dies
Contact Erie Insurance — 7-step process, 7 required documents, and claims are typically processed within 30 to 60 days from receipt of all required documentation. delays may occur if documentation is incomplete, the policy is within the two-year contestability period, or if the circumstances of death require further investigation.
Toll-Free1-800-458-0811
Mailing Address
Erie Insurance Group, 100 Erie Insurance Place, Erie, PA 16530-1104
WebsiteLearn more→
Toll-Free1-800-458-0811
Mailing Address
Erie Insurance Group, 100 Erie Insurance Place, Erie, PA 16530-1104
WebsiteLearn more→
Erie Family Life Death Claims
Phone1-800-458-0811
Toll-Free1-800-458-0811 (option 2)
Fax1-814-461-1238
Mailing Address
Erie Family Life Insurance Company, 100 Erie Insurance Place, Erie, PA 16530
WebsiteNotify online→
Verified Apr 2026
When an insured person dies, the beneficiary or executor should contact Erie Insurance's Erie Family Life Death Claims at 1-800-458-0811 to start the claims process. Insurance proceeds are paid directly to the named beneficiary and do not go through probate. How quickly the claim is processed depends on the policy type, documentation, and cause of death.
The claim process can be initiated by phone at 1-800-458-0811 or by sending documentation to Use online claim form at https://www.erieinsurance.com/contact-erie/death-claim. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.
Death claim process
The death claim process at Erie Insurance works as follows:
Filing a claim
1
Locate the Erie Family Life insurance policy documents and note the policy number
2
Obtain certified copies of the death certificate from the local vital records office
3
Report the death through one of these channels:
- Contact the policyowner's Erie Insurance agent
- Call Erie Family Life claims at 800-458-0811, option 2 (Monday-Friday, 8:00 AM - 5:30 PM ET)
- Complete Erie's online death claim form at https://www.erieinsurance.com/contact-erie/death-claim
4
Erie will provide the appropriate claim forms to the beneficiary
5
Complete and assemble the claim package:
- Complete the claimant statement form with policy and deceased information
- Submit a certified copy of the death certificate
- Include a notarized signature on the claim form or a clear copy of your driver's license or state-issued identification
- If a trust is the beneficiary, include trust documents and trustee identification
6
Submit the completed claim package:
- Mail to: Erie Family Life Insurance Company, 100 Erie Insurance Place, Erie, PA 16530
- Or fax to: 814-461-1238
7
Erie will process the claim and stay in touch throughout the process
Required Documents
- Completed claimant statement form (provided by Erie after claim is initiated)
- Certified copy of the death certificate
- Notarized signature on claim form or clear copy of driver's license or state-issued ID
- Insured's full name, state of residence, date of birth, and date of death
- Policy number and policy issue date
- Trust documents and trustee ID (if a trust is the beneficiary)
- Letters of administration or court appointment (if claim is made by an estate representative)
The fastest way to initiate a death claim is to contact your Erie Insurance agent, who can guide you through the process. You can also call Erie Family Life claims directly at 800-458-0811, option 2, or use the online form at https://www.erieinsurance.com/contact-erie/death-claim. Beneficiaries should have the policy number and a certified death certificate ready. Erie processes claims with special care and maintains communication throughout.
How long the process takes at Erie Insurance: Claims are typically processed within 30 to 60 days from receipt of all required documentation. Delays may occur if documentation is incomplete, the policy is within the two-year contestability period, or if the circumstances of death require further investigation. The most common reason for delays is missing or incomplete documentation, so submitting everything upfront is the best way to keep things moving.
Erie Insurance requires several documents to process a claim, including Completed claimant statement form (provided by Erie after claim is initiated), Certified copy of the death certificate, and Notarized signature on claim form or clear copy of driver's license or state-issued ID, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Frequently asked questions
An ILIT is a legal arrangement where a trust owns a life insurance policy, removing the death benefit from the grantor's taxable estate. Erie Family Life individual life insurance policies can be assigned to an ILIT through an assignment of ownership form. The trust can own the policy from inception, or an existing policy can be transferred to the trust, subject to a three-year lookback rule under IRC Section 2035. Once transferred, the grantor permanently relinquishes all incidents of ownership. Erie does not set up ILITs; work with an estate attorney to establish one.
Contact the policyowner's Erie Insurance agent, call Erie Family Life claims at 800-458-0811 option 2 (Monday-Friday, 8:00 AM - 5:30 PM ET), or complete the online death claim form at https://www.erieinsurance.com/contact-erie/death-claim. You will need the policy number, a certified copy of the death certificate, and a notarized signature on the claim form or a clear copy of your driver's license or state-issued ID. Mail the completed claim package to Erie Family Life Insurance Company, 100 Erie Insurance Place, Erie, PA 16530, or fax to 814-461-1238.
ERIExpress is Erie's streamlined life insurance product line with no medical exam required and faster approval times. Available for applicants ages 18-55. Coverage ranges from $10,000 to $500,000. Term life options include 5-, 10-, 15-, and 20-year plans with no cash value. A whole life option with 20-year pay is also available, which accumulates cash value. The application includes medical questions but no physical exam, and coverage can be effective the same day. All ERIExpress policies include an Accelerated Death Benefit Rider at no additional cost. Certain health conditions may require a fully underwritten life policy instead.
Yes. Erie offers a Long-Term Care Accelerated Death Benefit Rider as an optional add-on to whole life insurance policies. This rider allows policyholders to access a portion of the death benefit to help cover daily care expenses if they are unable to complete at least two activities of daily living independently. The rider is fully guaranteed and the premium does not increase. Benefits can be drawn up to the residual death benefit value, with monthly limits of the lesser of $25,000 or 10% of the face amount. The LTC Rider is not available in the District of Columbia. Contact your Erie Insurance agent for details about eligibility and costs.
Erie Insurance's Erie Family Life Death Claims can be reached by phone at 1-800-458-0811 (option 2), email at Use online claim form at https://www.erieinsurance.com/contact-erie/death-claim, and fax at 1-814-461-1238 for questions throughout the claims process.
When the deceased had multiple Erie Insurance policies, some may need separate claims while others can be handled together. The Erie Family Life Death Claims can clarify what's needed for each account type.
Toll-Free1-800-458-0811
Mailing Address
Erie Insurance Group, 100 Erie Insurance Place, Erie, PA 16530-1104
WebsiteLearn more→
Toll-Free1-800-458-0811
Mailing Address
Erie Insurance Group, 100 Erie Insurance Place, Erie, PA 16530-1104
WebsiteLearn more→
Erie Family Life Death Claims
Phone1-800-458-0811
Toll-Free1-800-458-0811 (option 2)
Fax1-814-461-1238
Mailing Address
Erie Family Life Insurance Company, 100 Erie Insurance Place, Erie, PA 16530
WebsiteNotify online→
Verified Apr 2026
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