What to do when a Dime account holder dies

Dime "may honor withdrawal requests ... from any surviving owner after the death of any owner, and may treat the account as the sole property of the surviving owner(s)."¹

The surviving owner presents a certified death certificate.²

On a joint account held as tenants in common, the deceased owner's share passes through the estate, not to the co-owner.²

Under the "Revocable Trust or Pay-On-Death Account" clause, a P.O.D. payee "cannot withdraw unless: (1) all parties creating the account die, (2) the beneficiary/P.O.D. payee is then living, and (3) we are not otherwise required by New Jersey law to make payment to a parent, custodian, or guardian."¹

Where several payees survive, they "own this account in equal shares, without right of survivorship."¹

The named beneficiary presents a certified death certificate and valid government-issued photo ID at a branch; no court paper is needed.²

Dime recognizes accounts held by a trustee under a written trust agreement or by an executor, administrator or conservator under court order. It disclaims any role as trustee and any duty to monitor or enforce the trust or the letters.¹

A safe deposit box is tied to the branch where it is rented.²

Dime mortgages; mortgage matters go to the subservicer, not to a branch²

New York title and recording work on an estate conveyance²

Dime issues Form 1099-INT at $10 of combined deposit interest and Form 1099-R on IRA distributions.³

Under the "DEATH OR INCOMPETENCE" clause: "You agree to notify us promptly if any person with a right to withdraw funds from your account(s) dies."¹

Dime may keep honoring the deceased person's checks, items and instructions until it both knows of the death and has had a reasonable opportunity to act.¹

Dime "may pay or certify checks drawn on or before the date of death or adjudication of incompetence for up to ten (10) days after your death" unless someone claiming an interest in the account orders a stop payment.¹

An oral stop-payment order lapses after 14 calendar days unless confirmed in writing; a written one runs one year.²

If Dime is required to reimburse the federal government for a directly deposited benefit payment, it may deduct that amount "from the account or from any other account you have with us, without prior notice and at any time."¹

Under the "PLEDGES" clause, "Any pledge of this account must first be satisfied before the rights of any surviving account owner or account beneficiary become effective." A pledged CD or deposit pays the secured debt before it pays a beneficiary.¹

"A power of attorney continues until your death or the death of the person given the power." A power of attorney cannot be used to move funds after the death.¹

When a claim adverse to the survivors or beneficiaries surfaces, Dime may place an administrative hold on the account until a court resolves it.¹

In New York, an account becomes dormant after three consecutive years with no qualifying deposit, withdrawal or written communication, and a dormant account with a New York or foreign last-known address is turned over to the State.¹

"You may submit a claim for return of the funds to: New York State Office of the State Comptroller, Office of Unclaimed Funds, 110 State Street, Albany, New York 12236."¹

Branches operate as Dime Commercial Bank since the 2026 rebrand. Accounts opened as "BNB Bank" or "Dime Community Bank", including accounts of the legacy Brooklyn "Dime Community Bank" that merged into this charter on February 1, 2021, are settled at the same branches.²