
How to name beneficiaries and fund a trust at Continental General
Beneficiaries are managed by phone or by mail. Trust paperwork is taken by phone or by mail
Beneficiary designations are the foundation of estate planning for Continental General policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.
The transfer rules at Continental General vary across 8 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
Beneficiary form at Continental General
Beneficiary change form, main life block (for life insurance policys) and Beneficiary change form, Kanawha deferred annuities (National Guardian Life) (for annuitys).
- Life issued on or after 1/1/2025, and Columbian Life, Columbian Mutual Life, MEGA Life & Health, Mid-West National Life, Security Benefit Life and Venerable: 1-866-830-0607, Mon-Fri 8am-5pm CST
- Life policies issued before 1/1/2025, and United Teacher Associates, Great American Life and Loyal American Life policies (administered by MassMutual Ascend): 1-888-863-5891, Mon-Fri 8am-5pm CST
- Continental General and United Teacher Associates annuities (administered by MassMutual Ascend): 1-800-854-3649, Mon-Fri 7:30am-4pm CST
- Kanawha deferred annuities (administered by National Guardian Life): 1-877-442-6965, Mon-Fri 7am-4pm CST
- Legacy lines on KICContactInfo: 1-888-273-9883 for Columbian Life, Columbian Mutual, MEGA and Mid-West Life; 1-866-837-4505 for Security Benefit Life and Venerable
- Main life and LTC block: Continental General Insurance Company, P.O. Box 203098, Austin, TX 78720-3098
- Pre-2025 life block administered by MassMutual Ascend: P.O. Box 5416, Cincinnati, OH 45201
- Continental General and UTA annuities: P.O. Box 5420, Cincinnati, OH 45201
- Kanawha deferred annuities: 123 Town Square Place, PMB 749, Jersey City, NJ 07310-0749
Required Documents
- Policy number (when requesting the form by phone)
- Insured's full name and date of birth (when requesting the form by phone)
- Each beneficiary's full legal name and relationship to the insured
- Each beneficiary's date of birth and Social Security number
- Each beneficiary's address
- Full legal trust name, date established and trustee name (when naming a trust)
- Beneficiary change form for the policy's block, signed. Obtained from the servicing line for that block
- 1-866-830-0607 for life policies issued on or after 1/1/2025 and the Columbian, MEGA, Mid-West, Security Benefit and Venerable blocks
- 1-888-863-5891 for Continental General life policies issued before 1/1/2025 and the United Teacher Associates, Great American Life and Loyal American blocks administered by MassMutual Ascend
- Complete the assignment / change of ownership form for that block
- Provide the trust name, trust date, trustee information, and the trust's taxpayer identification number
- Include a Certificate of Trust or trust abstract evidencing the trustee's authority
- Have the trustee accept the assignment where the form calls for it
Required Documents
- Absolute assignment / change of ownership form for the policy's block
- Certificate of Trust or trust abstract. Evidencing the trustee's authority
- Trust name, date established and trustee information
- Trust taxpayer identification number (for an ILIT taking ownership)
What Continental General says about beneficiaries and trusts
Each section is Continental General's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary1
- Health, long-term care or disability policy
Long-term care policies carry no death benefit and so have no beneficiary designation. The same is true of the Kanawha and MetLife disability and accident and health policies.1
Who can be named1
- A trust, life insurance policys
A trust can be named as beneficiary of the death benefit while the insured keeps ownership of the policy, identified by its full legal name and the date it was established.1
What a designation takes to be effective
- All accounts
Only the policy owner can change a beneficiary designation.1
Beneficiary forms Continental General issues2
- Beneficiary change form, main life block
For life insurance policys. Completed by the policy owner. Sent by the institution on request.1
Return to
Mailing address: Continental General Insurance Company, P.O. Box 203098, Austin, TX 78720-3098
- Beneficiary change form, Kanawha deferred annuities (National Guardian Life)
For annuitys. Completed by the policy owner. Sent by the institution on request.1
Return to
Mailing address: 123 Town Square Place, PMB 749, Jersey City, NJ 07310-0749
What Continental General's agreement says about beneficiaries2
- A designation and a will
Beneficiary designations on life insurance and annuity contracts pass outside the will, and a will cannot redirect them.1
- Online access
Beneficiary changes cannot be made online. The only Continental General policyholder portal is the LTC Customer Portal, and long-term care policies have no beneficiary designation to maintain.2
Which accounts a trust can hold2
Trust account forms Continental General issues1
- Absolute assignment / change of ownership form, main life block
For life insurance policys. Sent by the institution on request.1
Return to
Mailing address: P.O. Box 203098, Austin, TX 78720-3098
What Continental General says about trust accounts1
- A trust as owner of a policy
Transferring a policy to an irrevocable life insurance trust takes an absolute assignment, not a beneficiary change. The two are different forms.1
Continental General does not draft or administer irrevocable life insurance trusts. The trust is established before the assignment form is submitted.1
Accounts handled elsewhere3
- MassMutual Ascend
Continental General life policies issued before 1/1/2025, and UTA, Great American Life and Loyal American policies1
Phone: 1-888-863-5891
Hours: Monday-Friday 8:00 AM-5:00 PM CT
Mailing address: P.O. Box 5416, Cincinnati, OH 45201
- MassMutual Ascend
Continental General and United Teacher Associates annuities1
Phone: 1-800-854-3649
Hours: Monday-Friday 7:30 AM-4:00 PM CT
Mailing address: P.O. Box 5420, Cincinnati, OH 45201
- National Guardian Life
Kanawha deferred annuities1
Phone: 1-877-442-6965
Hours: Monday-Friday 7:00 AM-4:00 PM CT
Mailing address: 123 Town Square Place, PMB 749, Jersey City, NJ 07310-0749
Not in Continental General's published guidance5
- A beneficiary form to download
- Assignment or ownership change form to download
- How long a change takes
- When a designation takes effect
- Witness requirements for a beneficiary change
Sources2
Sources
Data sourced from Continental General primary sources (14 pages reviewed). How we research.
Download these Continental General instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Continental General primary sources. Bring it to the branch or keep it beside the phone.
Continental General estate support
Policyholder Services (Long-Term Care & Life)
Phone
Life before 1/1/2025, UTA, Great American, Loyal American
Continental General / United Teacher Associates Annuities
Kanawha Deferred Annuities (admin National Guardian Life)
Kanawha Long-Term Care
Columbian Life, Columbian Mutual, MEGA, Mid-West Life
Security Benefit Life and Venerable Insurance and Annuity
Kanawha Disability (admin HealthComp, formerly Gilsbar)
Kanawha / MetLife Accident & Health (admin HealthComp)
Hours
Mailing address
Website
Estate requests go through general customer service.
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