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Continental General

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How to name beneficiaries and fund a trust at Continental General

Beneficiaries are managed by phone or by mail. Trust paperwork is taken by phone or by mail

Beneficiary designations are the foundation of estate planning for Continental General policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.

The transfer rules at Continental General vary across 8 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Beneficiary form at Continental General

Beneficiary change form, main life block (for life insurance policys) and Beneficiary change form, Kanawha deferred annuities (National Guardian Life) (for annuitys).

Reframe LifeStage Indexed Universal Life InsuranceContinental General Legacy Life Insurance (policies issued on or after 1/1/2025)Continental General Life Insurance (policies issued before 1/1/2025)Continental General Long-Term Care InsuranceKanawha Long-Term Care Insurance (administered by CGIC)Kanawha Deferred Annuities (administered by National Guardian Life)Continental General / United Teacher Associates AnnuitiesKanawha / MetLife Disability and Accident & Health Policies (administered by HealthComp)
1
Identify which Continental General block the policy sits in before dialing. The company services at least five life and annuity blocks on different lines, and the main number cannot pull a policy belonging to another administrator:
  • Life issued on or after 1/1/2025, and Columbian Life, Columbian Mutual Life, MEGA Life & Health, Mid-West National Life, Security Benefit Life and Venerable: 1-866-830-0607, Mon-Fri 8am-5pm CST
  • Life policies issued before 1/1/2025, and United Teacher Associates, Great American Life and Loyal American Life policies (administered by MassMutual Ascend): 1-888-863-5891, Mon-Fri 8am-5pm CST
  • Continental General and United Teacher Associates annuities (administered by MassMutual Ascend): 1-800-854-3649, Mon-Fri 7:30am-4pm CST
  • Kanawha deferred annuities (administered by National Guardian Life): 1-877-442-6965, Mon-Fri 7am-4pm CST
  • Legacy lines on KICContactInfo: 1-888-273-9883 for Columbian Life, Columbian Mutual, MEGA and Mid-West Life; 1-866-837-4505 for Security Benefit Life and Venerable
2
Ask the servicing representative to mail the beneficiary change form for that block, and have the policy number plus the insured's full name and date of birth ready

Required Documents

  • Policy number (when requesting the form by phone)
  • Insured's full name and date of birth (when requesting the form by phone)
  • Each beneficiary's full legal name and relationship to the insured
  • Each beneficiary's date of birth and Social Security number
  • Each beneficiary's address
  • Full legal trust name, date established and trustee name (when naming a trust)
  • Beneficiary change form for the policy's block, signed. Obtained from the servicing line for that block

What Continental General says about beneficiaries and trusts

Each section is Continental General's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Health, long-term care or disability policy

Long-term care policies carry no death benefit and so have no beneficiary designation. The same is true of the Kanawha and MetLife disability and accident and health policies.1

Who can be named1

A trust, life insurance policys

A trust can be named as beneficiary of the death benefit while the insured keeps ownership of the policy, identified by its full legal name and the date it was established.1

What a designation takes to be effective

All accounts

Only the policy owner can change a beneficiary designation.1

Beneficiary forms Continental General issues2

Beneficiary change form, main life block

For life insurance policys. Completed by the policy owner. Sent by the institution on request.1

Return to

Mailing address: Continental General Insurance Company, P.O. Box 203098, Austin, TX 78720-3098

Beneficiary change form, Kanawha deferred annuities (National Guardian Life)

For annuitys. Completed by the policy owner. Sent by the institution on request.1

Return to

Mailing address: 123 Town Square Place, PMB 749, Jersey City, NJ 07310-0749

What Continental General's agreement says about beneficiaries2

A designation and a will

Beneficiary designations on life insurance and annuity contracts pass outside the will, and a will cannot redirect them.1

Online access

Beneficiary changes cannot be made online. The only Continental General policyholder portal is the LTC Customer Portal, and long-term care policies have no beneficiary designation to maintain.2

Which accounts a trust can hold2

Life insurance policy

Only an in-force life policy can be transferred to a trust.1

Health, long-term care or disability policy

The long-term care, disability and accident and health policies have no death benefit to assign and cannot be owned by a trust.1

Trust account forms Continental General issues1

Absolute assignment / change of ownership form, main life block

For life insurance policys. Sent by the institution on request.1

Return to

Mailing address: P.O. Box 203098, Austin, TX 78720-3098

What Continental General says about trust accounts1

A trust as owner of a policy

Transferring a policy to an irrevocable life insurance trust takes an absolute assignment, not a beneficiary change. The two are different forms.1

Continental General does not draft or administer irrevocable life insurance trusts. The trust is established before the assignment form is submitted.1

Accounts handled elsewhere3

MassMutual Ascend

Continental General life policies issued before 1/1/2025, and UTA, Great American Life and Loyal American policies1

Phone: 1-888-863-5891

Hours: Monday-Friday 8:00 AM-5:00 PM CT

Mailing address: P.O. Box 5416, Cincinnati, OH 45201

MassMutual Ascend

Continental General and United Teacher Associates annuities1

Phone: 1-800-854-3649

Hours: Monday-Friday 7:30 AM-4:00 PM CT

Mailing address: P.O. Box 5420, Cincinnati, OH 45201

National Guardian Life

Kanawha deferred annuities1

Phone: 1-877-442-6965

Hours: Monday-Friday 7:00 AM-4:00 PM CT

Mailing address: 123 Town Square Place, PMB 749, Jersey City, NJ 07310-0749

Not in Continental General's published guidance5

  • A beneficiary form to download
  • Assignment or ownership change form to download
  • How long a change takes
  • When a designation takes effect
  • Witness requirements for a beneficiary change

Sources2

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Continental General primary sources (14 pages reviewed). How we research.

Download these Continental General instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Continental General primary sources. Bring it to the branch or keep it beside the phone.

Continental General estate support

Policyholder Services (Long-Term Care & Life)

Life before 1/1/2025, UTA, Great American, Loyal American

Continental General / United Teacher Associates Annuities

1-800-854-3649Monday-Friday 7:30 AM-4:00 PM CT

Kanawha Deferred Annuities (admin National Guardian Life)

1-877-442-6965Monday-Friday 7:00 AM-4:00 PM CT

Kanawha Long-Term Care

Columbian Life, Columbian Mutual, MEGA, Mid-West Life

Security Benefit Life and Venerable Insurance and Annuity

Kanawha Disability (admin HealthComp, formerly Gilsbar)

1-800-957-7121Monday-Friday 7:00 AM-7:00 PM CT

Kanawha / MetLife Accident & Health (admin HealthComp)

1-888-472-4352Monday-Friday 7:00 AM-7:00 PM CT

Hours

Monday-Friday 8:00 AM-5:00 PM CT

Mailing address

Continental General Insurance Company, P.O. Box 203098, Austin, TX 78720-3098

Estate requests go through general customer service.

Verified Sep 2026

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