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Great American Life

Subsidiary of Massachusetts Mutual Life Insurance Company

massmutualascend.com

How to name beneficiaries and fund a trust at Great American Life

Beneficiaries are managed by phone or by mail. Trust paperwork is taken by phone or by mail

Great American Life is now MassMutualRebranded, effective October 2022

Great American Life Insurance Company was acquired by Massachusetts Mutual Life Insurance Company in May 2021 and changed its name to MassMutual Ascend Life Insurance Company effective on or about October 3, 2022. It is the same legal entity under a new name and remains a wholly owned MassMutual subsidiary in Cincinnati, Ohio. Existing Great American Life contract numbers, policy terms, and benefits are unchanged. Use MassMutual Ascend for all servicing: annuity contracts 800-854-3649, life insurance policies 888-863-5891, death claims 800-854-3649 (fax 513-412-5122, ClaimDocs@mmascend.com), P.O. Box 5420, Cincinnati, OH 45201-5420. Note the separate MassMutual (Springfield, MA) record covers policies written by the parent company, not by Great American Life / MassMutual Ascend.

The procedures on this page reflect Great American Life's accounts during the transition.MassMutual estate planning page →

For Great American Life policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

With 18 product types, Great American Life offers a range of transfer options. Some policies support beneficiary designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Beneficiary form at Great American Life

Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), fixed and fixed indexed annuities (for annuitys), Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), registered index-linked annuities (for annuitys), Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), variable annuities (for annuitys), Address Change/Beneficiary Change/Information Request (Form ASM2044) (for annuitys), Beneficiary Change (Annuitized Contracts Only) (Form ASM2134) (for annuitys), Policy Change Request Form Life Policy (for life insurance policys), Beneficiary change form, Continental General life before 1/1/2025, UTA, Great American Life and Loyal American policies (for life insurance policys) and Beneficiary change form, Continental General and United Teacher Associates annuities (for annuitys).

Open the form →
SecureGain 3SecureGain 5SecureGain 7American Landmark 3American Landmark 5American Legend 7Premier Income BonusSafe ReturnAdvantage 5 AdvisoryIndex Protector 4Index Protector 5 MVAIndex Protector 7Legacy Ascender (optional guaranteed death benefit rider)Index Achiever AdvisoryIndex Summit 6Index Summit 6 ProSingle Premium Immediate Annuity (SPIA)Life Insurance Policies (in force, including Indexed Universal Life)
1
Call MassMutual Ascend at 800-854-3649 for an annuity contract (Monday-Thursday 8:00 AM - 7:00 PM ET, Friday 8:00 AM - 5:00 PM ET) or 888-863-5891 for a life insurance policy. Legacy Great American Life contract numbers are still the servicing numbers.
2
Have your contract or policy number ready for identity verification
3
Request the beneficiary form for your contract type:
  • Deferred annuity: Beneficiary Designation and Restricted Death Benefit Election, Form X1053406NW, the only form that also carries the Restricted Death Benefit Election
  • Deferred annuity, simple change with no restriction: Address Change/Beneficiary Change/Information Request, Form ASM2044, which combines the address and beneficiary change on one page
  • Annuity already in payout (annuitized) status: Form ASM2134, listed as Beneficiary Change (Annuitized Contracts Only) but captioned "CONTINGENT PAYEE DESIGNATION" on its face
  • Once payments begin your beneficiary designation no longer applies; on Form ASM2134 you name who receives payments that remain after your death
  • Life insurance policy: Policy Change Request Form Life Policy
4
Phone representatives cannot change a designation over the phone; a signed form is required
5
Complete and return the signed form by mail or fax to the routing for your product line

Required Documents

  • Contract or policy number
  • Each beneficiary's full legal name, SSN or FEIN, relationship, date of birth and address (for each primary and contingent beneficiary)
  • Each beneficiary's phone number. Forms ASM2044 and X6002701NW warn: "A failure to do so may result in the death benefit being escheated to the state."
  • Trust name, trustee name(s) and trust agreement date (when naming a trust, in place of a birth date)
  • Copy of the power of attorney document (if a power of attorney signs)
  • Affidavit Related to Power of Attorney (Form AAG2816) (if a power of attorney signs, unless a valid affidavit is already on file). On the life side, Forms N6124615NW and N6124715NW require the affidavit to have been signed within the last 90 days
  • Notarized Signature for Electronic Applications (Form X6046114NW) (if the contract was bought electronically with an e-signature and no notarized or guaranteed signature has been submitted)
  • New Trust Certification (Form X6017907NW) or trust pages naming the successor trustee(s) (on a trust-owned contract whose trustees have changed). Trust pages go with documentation of the prior trustee's resignation, removal, incapacity or death
  • Trust Certification - Irrevocable Trust Addendum (Form X6057918NW) (for a life policy already owned by an irrevocable trust whose trustees have changed)

What Great American Life says about beneficiaries and trusts

Each section is Great American Life's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Annuity

A contract already in payout (annuitized) status uses Form ASM2134 instead of Form X1053406NW. On it the owner names who receives payments that remain after the owner's death.1

Form X1053406NW warns that once a contract is annuitized, the beneficiary designations no longer apply.2

Life insurance policy

A life insurance policy's beneficiary is changed on the Policy Change Request Form Life Policy.3

Who can be named2

A trust

A trust may be named as a primary or contingent beneficiary. MassMutual Ascend is not obligated to inquire into the terms of the trust and is discharged from liability once it pays the death benefit to the trustee.2

If a trust owns the contract, MassMutual Ascend may reject the designation of any beneficiary other than the trust itself.2

A spouse, annuitys

A Restricted Death Benefit Election cannot be used on a spouse beneficiary (Form X1053406NW, Terms and Conditions item 2). The spouse's options after the owner's death are successor-owner continuation or a rollover into a contract in the spouse's own name.2

How many beneficiaries, and how shares are split

All accounts

Primary and contingent beneficiaries each take a percentage share. The shares must total 100% for the primary beneficiaries and 100% for the contingent beneficiaries.2

What a designation takes to be effective

All accounts

Form ASM2044 Section 6 requires a notarized or guaranteed signature when the home office asks, or when the contract was bought electronically with an e-signature and none has been filed since. A bank, savings and loan, trust company, credit union or medallion-program broker-dealer can guarantee it.4

If a power of attorney signs, MassMutual Ascend requires a copy of the power of attorney and the Affidavit Related to Power of Attorney (Form AAG2816), or a valid affidavit on file. A designation naming the attorney-in-fact is subject to additional review.4

Original signatures are required on claim and change forms. The annuity claim forms print "Original signature required. Do not submit digital signatures." at every signature block.5

Life insurance policy

On the life side, Forms N6124615NW and N6124715NW require the Affidavit Related to Power of Attorney to have been signed within the last 90 days.6, 7

Both life forms reserve the right to require the current owner's signature to be notarized, and suggest notarizing before submitting to avoid processing delays.6, 7

Beneficiary forms Great American Life issues8

Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), fixed and fixed indexed annuities

For annuitys. Completed by the owner. Available to download.2

Return to

Fax: 1-800-482-8126

Mailing address: P.O. Box 5420, Cincinnati, OH 45201

Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), registered index-linked annuities

For annuitys. Completed by the owner. Available to download.2

Return to

Fax: 1-800-807-9777

Mailing address: P.O. Box 5423, Cincinnati, OH 45201

Beneficiary Designation and Restricted Death Benefit Election (Form X1053406NW), variable annuities

For annuitys. Completed by the owner. Available to download.2

Return to

Fax: 1-513-768-5115

Mailing address: P.O. Box 5423, Cincinnati, OH 45201

Beneficiary Change (Annuitized Contracts Only) (Form ASM2134)

For annuitys. Sent by the institution on request.1

Policy Change Request Form Life Policy

For life insurance policys. Available to download.3

Return to

Fax: 1-800-859-0021

Mailing address: P.O. Box 5416, Cincinnati, OH 45201

Beneficiary change form, Continental General life before 1/1/2025, UTA, Great American Life and Loyal American policies

For life insurance policys. Sent by the institution on request.8

Return to

Phone: 1-888-863-5891

Mailing address: P.O. Box 5416, Cincinnati, OH 45201

Beneficiary change form, Continental General and United Teacher Associates annuities

For annuitys. Sent by the institution on request.8

Return to

Phone: 1-800-854-3649

Mailing address: P.O. Box 5420, Cincinnati, OH 45201

What Great American Life's agreement says about beneficiaries5

A beneficiary who dies first

With the Per Stirpes election, a deceased beneficiary's share passes to that beneficiary's descendants.2

No beneficiary survives

If no beneficiary or contingent beneficiary survives the owner, or their descendants where the Per Stirpes option was elected, Form X1053406NW states the death benefit is paid to the owner's estate.2

Changing or revoking a designation

The form revokes all prior beneficiary designations and any prior elections of optional methods of settlement.2

Claims against the account

Under a Restricted Payout Election, Form X1053406NW item 7 states that, to the extent allowed by law, the beneficiary may not transfer, sell, assign, pledge or otherwise alienate the payments, and the payments are not subject to creditors' claims or legal process.2

Online access

MassMutual Ascend states that it "does not have an online payment portal" and asks policyholders to stay alert to unprompted requests for funds or personal information from someone claiming to be MassMutual Ascend.3

Policy transaction requests can be tracked by real-time text message; the opt-in is on the contact page.11

Which accounts a trust can hold3

Annuity

A trust may be named sole owner of a non-qualified deferred annuity. Form X6002701NW is for non-qualified annuities only.10

MassMutual Ascend requires the trust to be named the sole owner and, separately, the sole primary beneficiary, so the contract's beneficiary rules cannot conflict with the terms of the trust. Immediate annuities already in payout status cannot be transferred.9

Ownership moves out of a revocable trust on the basic Trust Certification only to a grantor of the trust. MassMutual Ascend will not move it from a revocable trust to a third party on the certification alone.12

IRA

MassMutual Ascend will not issue an IRA or other qualified contract to a trust unless it is an inherited IRA or the trust is part of an employer retirement plan.9

Life insurance policy

A life insurance policy can be assigned to an irrevocable life insurance trust (ILIT) on Form N6124715NW, with the Trust Certification (X6017907NW) and the Irrevocable Trust Addendum (X6057918NW). The trust must also be named beneficiary in Section 5.7

Trust account forms Great American Life issues4

Trust Certification and Agreement (Form X6017907NW)

Completed by the trustee(s). Available to download.13

Ownership Change Form (Form N6124715NW)

For life insurance policys. Available to download.7

Return to

Fax: 1-800-859-0021

Mailing address: P.O. Box 5416, Cincinnati, OH 45201

Absolute assignment / change of ownership form, Continental General life policies issued before 1/1/2025

For life insurance policys. Sent by the institution on request.8

Return to

Phone: 1-888-863-5891

Mailing address: P.O. Box 5416, Cincinnati, OH 45201

What Great American Life says about trust accounts5

Who signs for the trust

On a trust-owned contract or policy, the acting trustee(s) sign a change form.4

Section 5 of the Trust Certification sets whether a single trustee acts, any trustee may act alone, or all trustees must sign. Generally all trustees must sign the certification.13

Successor trustees

If the trustees have changed, a new Trust Certification (Form X6017907NW) is filed, or trust pages naming the successor trustee(s) with documentation of the prior trustee's resignation, removal, incapacity or death.4

For a life policy already owned by an irrevocable trust, a new Trust Certification - Irrevocable Trust Addendum (Form X6057918NW) is required as well.7

Review of the trust document

MassMutual Ascend instructs "Do not send us the trust document." If it receives the trust document, it cannot rely on a certification inconsistent with the trust, the file goes to its Legal Department for review, and processing is delayed.13

The trust's tax identification number

Form X6002701NW asks for the trust EIN unless the trust is revocable or a grantor-type trust.10

The institution's right to refuse a designation or an account title

MassMutual Ascend will not accept new business where the insurance professional, or a close family member, is a trustee or beneficiary of the trust, except in limited family situations, or where the insurance professional is also acting as the client's lawyer.9

Not in Great American Life's published guidance1

  • Irrevocable Trust Addendum (X6057918NW) at a public URL

Sources13

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Great American Life primary sources (16 pages reviewed). How we research.

Download these Great American Life instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Great American Life primary sources. Bring it to the branch or keep it beside the phone.

Great American Life estate support

Customer Service (MassMutual Ascend, formerly Great American Life)

Life Insurance Customer Service

Registered Index-Linked and Variable Annuities

Pension Annuities

Hours

Monday-Thursday 8:00 AM-7:00 PM ET; Friday 8:00 AM-5:00 PM ET

Mailing address

MassMutual Ascend, P.O. Box 5420, Cincinnati, OH 45201-5420

Estate requests go through general customer service.

Verified Sep 2026

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