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What to do when a Clearview FCU account holder dies

Report the death to Clearview FCU's Deceased Specialists / Member Care Center at 1-800-926-0003

When a member of Clearview FCU passes away, the Deceased Specialists / Member Care Center handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

Death claim process

To file a claim after an account holder's death, here is what Clearview FCU requires:

Filing a claim

1
Report the death by calling Clearview at 1-800-926-0003 or visiting any financial center. Clearview connects you with Deceased Specialists Arlynn Trautman (ext. 21315) and Cynthia Rogers (ext. 21264), who handle accounts, services and loans held at Clearview.
2
Provide the documents Clearview lists in "A Guide to Settling Your Loved One's Accounts".
3
Clearview reviews how the accounts are owned to decide how each is settled.
4
Payable-on-death and joint accounts are processed once the death certificate and identification are verified. Estate accounts depend on the probate court's timeline.
5
If the estate needs an account, Clearview offers a checking or a savings account as an estate account for paying funeral expenses and settling outstanding bills.

Required Documents

  • Death certificateClearview's guide describes a certified copy "on security paper with a raised certification seal" as required for life protection claims. Its loan section asks for "a copy".
  • Government-issued photo ID, for the beneficiary, joint owner or personal representative
  • Short CertificateIssued by the Pennsylvania Register of Wills.
  • Letters of Administration or Letters Testamentary, if there is no payable-on-death beneficiary
  • Estate Tax ID Number (TIN) and executor or administrator information, for estate accounts
  • Prepared 1310 Affidavit, when no fiduciary has been appointed for the estateClearview describes it as a sworn statement in which a qualified surviving spouse, surviving relative, heir, distributee or creditor affirms their right to transact on monetary items.
  • Trust Agreement and the trust's EIN, for a trust-owned account
  • IRA beneficiary distribution election forms, for retirement accountsClearview sends beneficiaries a letter outlining their options.

Forms Clearview FCU issues1

1310 Affidavit

Sent by the institution on request.1

What happens to each kind of account7

Joint account with survivorship

Clearview titles joint accounts "Joint with Right of Survivorship", so a surviving owner may keep using the account and Clearview services. If the deceased was the primary account holder or tax owner, the account must be closed, though the secondary holder keeps full rights during settlement and can access the funds.1

If the deceased was the secondary holder, the account can stay open, and Clearview needs only a copy of the death certificate to remove them.1

Account in one name

Clearview restricts a single-titled account as soon as it is notified, to prevent unauthorized transactions. With no listed beneficiary, the funds may be paid to the estate or to next of kin.1

With no joint owner, payable-on-death beneficiary or trust, the estate goes through probate, and the representative presents Letters or a Short Certificate from the Pennsylvania Register of Wills.1

Payable-on-death account

The funds pass to the named beneficiaries outside the estate.1

Trust account

The successor trustee or trust administrator acts under the Trust Agreement. Clearview notes that a trust "may require the services of an attorney" and points to the Trust Agreement and the attorney assisting with the estate.1

Certificate of deposit

A single-titled certificate with no beneficiary is paid to the estate account, or in certain circumstances to next of kin, without penalty. A surviving joint holder may open a new certificate or cash in the existing one, with no penalty either way.1

IRA

The IRA is closed without penalty, and designated beneficiaries are sent a letter outlining their disbursement options.1

Loan

The Deceased Specialists first check for loan life protection coverage. A co-borrower stays responsible for repayment; otherwise the estate is.1

State law on paying a balance without lettersPennsylvania

Pennsylvania

20 Pa.C.S. § 3101(b)

Pennsylvania law directs a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.20 Pa.C.S. § 3101(b)Verified Oct 3, 2026View source

Limit: $20,000 held at the institution

When: at any time after the death of a depositor, member or certificate holder

Paid to: the spouse; any child; the father or mother; any sister or brother

The section sets further conditions.

Accounts handled elsewhere3

Securian

Loan payment-protection (credit insurance) claims; the number Clearview's settlement guide prints1

Securian

Loan payment-protection (credit insurance) claims, also filed online; the number Clearview's Contact Us page prints2

Clearview Wealth Management Group (LPL Financial)

Investment accounts held through LPL Financial1

Help Clearview FCU offers survivors1

A Guide to Settling Your Loved One's Accounts

Instructions for surviving families, with a glossary of frequently used terms and the agencies to notify: Social Security (1-800-772-1213), Office of Personnel Management (202-606-1800), Veterans Administration (1-800-827-1000), Pennsylvania Department of Motor Vehicles (1-717-412-5300) and the three credit bureaus.1

What Clearview FCU's agreement and guidance say6

Debts owed to the institution

Clearview may offset the deceased member's own Clearview deposit balances against unpaid loans.1

Deposits after the death

Clearview states that "in most cases, we are required to return any direct deposits received from federal agencies, such as Social Security or the Veterans Administration, if they were deposited on or after your loved one's date of death".1

Payments after the death

Clearview says you must notify the companies directly to stop automatic withdrawals. Any payment you want to continue has to be set up again under the new account owner's name.1

What it does when notified

Debit cards issued in the deceased member's name are closed once Clearview is notified. Surviving owners may keep using cards in their own name.1

Powers of attorney

Clearview says an agent "may not conduct any transactions on behalf of the deceased after their passing".1

What it says about taxes

Clearview says it keeps reporting the account's tax information to the IRS under the deceased member's TIN, and that "this tax reporting may extend the time in which taxes must be filed and/or paid in the decedent's name if the account is not closed by the end of the tax year".1

Not in Clearview FCU's published guidance3

  • A fax number for claim documents
  • A small-estate procedure
  • Inheritance tax waiver requirement

Sources2

Download instructions for the whole estate

Frequently asked questions

Clearview does not allow members to add or change Payable on Death (POD) beneficiary designations through digital banking or the mobile app. The credit union requires an in-branch visit or a Clearview Live video call so that an employee can witness the policy owner sign the beneficiary designation form. Schedule the appointment at https://www.clearviewfcu.org/Appointment/Joint-Owners-and-Beneficiaries-Appointment or call 1-800-926-0003. Beneficiaries themselves do not need to be present at the appointment.

Sometimes, under a Pennsylvania statute aimed squarely at credit unions. 20 Pa.C.S. 3101(b) provides that a credit union "shall pay" the amount on deposit to the spouse, any child, the father or mother, or any sister or brother of the deceased -- in that order of preference -- where the total standing to the decedent's credit at that institution does not exceed $20,000, provided a receipted funeral bill or an affidavit from a licensed funeral director is presented. Clearview is then released as if it had paid a duly appointed personal representative. The $20,000 ceiling is current, set by Act 50 of 2025. Do not confuse this with 20 Pa.C.S. 3102, which is often described as a "small estate affidavit" but is actually captioned "Settlement of small estates on petition": it covers estates with a gross value up to $50,000 excluding real estate and 3101 property but including personal property claimed as the family exemption, and it works by petitioning the orphans' court division for a decree of distribution -- a court proceeding, not a form you hand to a branch. Clearview itself publishes neither route; the documents it asks for are a death certificate, Short Certificate, Letters of Administration, the estate TIN, executor information, and a prepared 1310 Affidavit. Raise 3101(b) with a Deceased Specialist at 1-800-926-0003 ext. 21315 or ext. 21264.

No, in every path Clearview describes. Its settlement guide is unusually specific here. For IRAs: "the IRA account(s) will be closed without a penalty," and "designated beneficiaries will receive a letter outlining their options for further disbursement of the funds" -- so beneficiaries should watch the mail rather than assume they need to start the claim. For a joint certificate where the deceased was the tax owner, the certificate must be closed, and the surviving secondary holder may either open a new certificate in their own name or cash in the existing one, "with no penalties assessed in either case." For a single-titled certificate with no listed beneficiary, Clearview restricts it immediately on notification and disburses the funds to the deceased member's estate account, though "in certain circumstances, funds may be disbursed to the next of kin, without penalty." This matters for executors who assume breaking a term certificate will cost them -- at Clearview, death is a penalty-free exit in each of these cases.

Yes, and it says so plainly. Clearview's settlement guide states that "Clearview may have the legal right to offset funds from the deceased member's Clearview account to cover any outstanding loan balances." That means a savings or checking balance a family expects to receive can be reduced by the member's own unpaid Clearview debts before anything is released. Two things soften it. First, the Deceased Specialists check for loan life protection coverage before anything else -- if the member elected payment protection, a claim may retire the loan instead. Second, if there is a co-borrower, the co-borrower remains responsible for repayment; only where there is no co-borrower does the estate carry it. For vehicle loans specifically, Clearview may repossess or file a claim against the estate, and if a voluntary repossession and auction leaves a surplus after costs and fees, the remaining funds are made payable to the deceased as named on the Loan and Security Agreement or to the estate. File a payment-protection claim at securian.com/mycoverage, and note that Clearview publishes two different Securian phone numbers -- both are recorded on this institution's claims contact.

Clearview FCU's Deceased Specialists / Member Care Center can be reached by phone at 1-800-926-0003 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Clearview FCU primary sources (13 pages reviewed). How we research.

Clearview FCU death claims support

Deceased Specialists / Member Care Center

Deceased Specialist - Arlynn Trautman

Deceased Specialist - Cynthia Rogers

Loan Life-Protection Claims - Settling Accounts guide

Loan Life-Protection Claims - Contact Us page

Clearview Wealth Management Group (LPL Financial)

Clearview Wealth Management Group (direct)

Hours

Monday-Friday 8:00 AM-6:00 PM ET; Saturday 9:00 AM-2:00 PM ET

Mailing address

Clearview Federal Credit Union, 8805 University Boulevard, Moon Township, PA 15108
Verified Sep 2026

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