How to name beneficiaries and fund a trust at Citadel
Covers 6 deposit, 2 retirement, and 1 investment accounts — beneficiaries must be updated in-branch
Phone1-800-666-0191
Mailing Address
520 Eagleview Blvd., Exton, PA 19341
Collections Department
Citadel Wealth Management (Cetera)
WebsiteLearn more→
Phone1-800-666-0191
Mailing Address
520 Eagleview Blvd., Exton, PA 19341
Collections Department
Citadel Wealth Management (Cetera)
WebsiteLearn more→
Survivor Support
Phone1-800-666-0191
Toll-Free1-800-666-0191
Mailing Address
Citadel, Attention: Survivor Support, 520 Eagleview Blvd, Exton, PA 19341
WebsiteNotify online→
Verified Jul 2026
Preparing your Citadel accounts for estate transfer involves two key steps: designating beneficiaries on each account and, where appropriate, retitling accounts into a trust. Because Citadel is a membership-based institution, trust retitling must maintain the membership eligibility requirement. Accounts with Payable on Death designations or trust ownership bypass probate entirely.
The transfer rules at Citadel vary across 9 accounts. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
Ultimate Growth CheckingHigh Yield SavingsStar SavingsHoliday Club & Auxiliary SavingsCitadel Money Market AccountCitadel Certificate
1
Visit any Citadel branch location
2
Request to add or update a Payable on Death (POD) beneficiary on your deposit accounts
3
Provide beneficiary details:
- Full name
- Date of birth
- Relationship to account owner
4
All account owners must authorize the beneficiary designation
5
Citadel requires all Trust Accounts to name a beneficiary
6
Receive confirmation of the updated POD designation
Required Documents
- Trust name, date established, and tax ID (EIN or SSN)
Special Requirements
- POD beneficiary designations are available for checking, savings, money market, and certificate accounts
- All Trust Accounts are required to name a beneficiary per Citadel policy
- The Settlor of a Revocable Trust may change the beneficiary at any time
- The individual establishing a Revocable Trust (the Settlor) must be a member of the credit union
- IRA beneficiary designations are administered by Ascensus; Citadel initiates the paperwork
- If no IRA beneficiaries are named, funds go to the decedent's estate
Sources
Data sourced from Citadel primary sources (22 pages reviewed). How we research.
Download these Citadel instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Citadel primary sources. Bring it to the branch or keep it beside the phone.
Phone1-800-666-0191
Mailing Address
520 Eagleview Blvd., Exton, PA 19341
Collections Department
Citadel Wealth Management (Cetera)
WebsiteLearn more→
Phone1-800-666-0191
Mailing Address
520 Eagleview Blvd., Exton, PA 19341
Collections Department
Citadel Wealth Management (Cetera)
WebsiteLearn more→
Survivor Support
Phone1-800-666-0191
Toll-Free1-800-666-0191
Mailing Address
Citadel, Attention: Survivor Support, 520 Eagleview Blvd, Exton, PA 19341
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Citadel accounts and other assets with trusts, beneficiary designations, and estate planning documents.
